We have been working with Charles Lassey and ACL Property Management for 12 years! If you are…read morelooking for a property manager, I recommend looking no further. He is a true professional. His response is prompt and precise. He is easy to work with. Over the years, when an issue arose within our property, it was handled immediately. I truly appreciate his professionalism, attention to detail, and commitment to providing great service.

I've been a tenant a little over a year in an ACL property. It's been a great experience. Recently,…read morea few maintenance issues came up and I sent a request through the portal for the first time. The response was very fast and the communication was great. Everything was fixed promptly and done by people who know their stuff! I am very satisfied with how ACL responds to requests and really enjoy having the peace of mind knowing everything works well again. Thank you!

While searching for a rental home, I found one I was interested in and applied. Matt was very…read moreresponsive, professional and set up the viewing date quickly. I love that I was able to complete everything online and over the phone and video. The process is convenient, fairly easy and Matt is friendly and professional. I did not end up moving forward with the rental, it was really nice, just not a good fit for my family at this time. If you're looking for a new home I would recommend giving this property management company a try.

I had a very disappointing experience with this property management company…read more My security deposit was never returned even though I cleaned the unit completely before moving out. I also reported a bathroom drain issue that took almost two weeks to fix, which caused a lot of inconvenience. Communication was very slow and I felt my concerns were not handled professionally.I suggest that homeowners not entrust their property to them, because they don't care about your house -- they only care about their commission.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Huge thank you to Jessica for helping me sell my home! She isn't just a realtor; she's a design…read moregenius. Her staging transformed my home, highlighting its best features in a way I couldn't have imagined. It made a massive difference in how the property was perceived. Thanks to her expertise and preparation, we sold for over the asking price. She knows the market inside and out and builds a strategy that delivers. If you're buying or selling, you need her in your corner! Beyond the business side, she is a kind and genuine person. I felt completely comfortable trusting her as my realtor. She felt like a good friend. She helped me every step of the way. No matter how small my concern, she was incredibly responsive and patient, ensuring I always felt heard and informed. Thank you Jessica!

We worked with Sam again--this time to rent out our property--and he exceeded our expectations once…read moreagain. He leveraged his network to find an excellent tenant, communicated proactively throughout the process, and made everything seamless. We certainly feel we are in safe hands when working with Sam. We couldn't recommend him more highly.

Acting as agent for HOA, Intempus failed to send me a bill for two years then charged me $6000 in…read morelate fees. All previous property management companies billed me. California is not a portal-only state.

Rose R and Evelyn C moved into Intempus Property on December 13. This is a delightful cottage and…read moresuited for our needs. There are several concerns with maintenance repairs and safety. We called Intempus Property Management on December 18 and Paulo Prado serviced our call. I appreciate Mr. Prado taking time and patience to hear us and guide our thoughts and understanding what was needed to keep us senior citizen tenants happy in our new home. Thank you so much Paulo for professionalism with a touch of tender care!

Pedram has been my property manager for a duplex and 8 units in Berkeley for years. He is…read moreknowledgeable and efficient. His fees are very reasonable. for the past years, I rarely have any issue with tenants or repairs. if you are looking for property manager in Berkeley/Oakland area, he is an expert.

SLUMLORD. Would give zero stars if possible…read more From the moment I moved into that apartment I realized I was in a slumlord situation. When I arrived on January 19th there was no working heat and it was in the 40s at night. I was provided with a very small space heater by the "property manager" (that term feels like a big stretch) and I was absolutely freezing all night. The only reason I didn't go to a hotel was because I had just driven for 5 days straight and was literally too exhausted. Additionally, the apartment was ABSOLUTELY FILTHY (I have photos to back this up). The apartment was vacant for months so it is unclear how they did not have time to check the heat or do a basic cleaning. When I complained, Pedram gave me a credit of like $70 for both those issues which is wild as a cleaning service and a hotel stay would easily total $500. Pathetic. I knew I was in for some bullsh*t based on this. From this point on, every time something broke or needed to be fixed, and there were a lot of things that were broken UPON MOVE IN (again, this place was empty and could have been repaired beforehand), Pedram ignored my service requests in the app and my emails. I fixed things with my own time and energy and had to hound him to be reimbursed for the supplies. The whole point of renting is so that I don't have to fix things. I literally had to have a friend fix my leaking kitchen sink because the person who "fixed" it initially didn't actually fix it and Pedram would not respond to my emails at all. I begged him for help. In addition to my actual unit being terrible, the general condition of the property was abhorrent. Overgrown weeds and bushes, filthy walkways that haven't been power washed in years, garbage all over the alley where the bins are, etc. It looked totally ghetto and therefore, people treated it as such. Also, we were told with literally ZERO advanced warning that we would lose access to the washer/dryer for at least a month due to the construction project taking place in the back parking lot (earthquake retrofitting). So then I had to start taking my clothes to a laundromat which is hard to do as a professional working 50+ hr weeks. Additionally, Pedram told us we had to park our cars on the street for this project despite the workers only being there during business hours. There was no reason we had to park on the street at night, other than his negligence with regard to understanding the actual scope of the construction project. My car and several others suffered vandalism/damage due to being on the street. It was completely unnecessary, but he would have known that if he ever stepped foot onto that property or put even the smallest amount of effort into managing it. I finally had to threaten him with legal action to be allowed to break the lease, as I could not continue living in that hell hole. He will not return my security deposit and states he kept it as the lease break fee, which is of course illegal under California state law. So not only did I lose my 2k deposit, I have to pay 1k to fix my car and I paid another 1k for moving expenses. Still very seriously considering taking him to small claims court. I had a completely horrific experience at this place and I have no idea who would write a positive review. I spoke to numerous other residents who all had similar experiences and were completely frustrated and fed up. Pedram, you take advantage of people and you know it. Absolutely disgusting behavior. You ought to be ashamed of yourself. You can say I'm disgruntled about the deposit or whatever you need to, to make yourself feel better, but we both know the truth.

They have great people on their maintenance team. They responded to my service ticket very quickly…read moreand left a great impression. Shout out to Julio Gonzalez for installing my new blinds and leaving no mess behind. Excellent service, excellent management and maintenance team.

This company managed my property for 10+ years (1 Bed Condo), there was always something or another…read morethat frustrated me about them but I let it go. Our renter moved over in Sept 2025 and we sold the property (vendor was unhappy that we didn't use them to sell property). This month (May 2026) I get a notice from City of Oakland that a lien had been placed against my property that vendor sent me for lack of business license or registration of rental on May 18th (payment for lien was due May 28th) at no time did vendor sent me updates or requests and now I have to deal with the city of Oakland to get lien removed. You would think that after 10 years, they could have sent me proper notice.

I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

I recently started working with Best Property Management when my house didn't sell. I pulled it…read morefrom the market and decided to rent it, instead. I contacted 3 property management companies, and was instantly impressed with Sarah Garcia. She was quick to respond to the initial inquiry, and when I met her in person, she was incredibly professional. She came prepared, had insights about the current market and was able to answer all of my questions. My husband is pretty quiet, and even he commented that, "wow, she really knows her stuff". We both knew after meeting with her that she would likely be who we chose to work with. However, we still met with the other 2 companies; which only reinforced how great Sarah is. Neither of the other companies left a lasting impression, and one seemed particularly shady. After feeling pretty down about our house not selling, we are extremely pleased with how fast Sarah was able to find qualified renters. Things turned out great for us!

Our experience with this property management company was ultimately very disappointing…read more Communication and coordination during the tenant move-out process were poor, and we were not informed in advance that the tenant would be vacating the property until the actual move-out day. There was also significant confusion surrounding the handling and status of the security deposit, which created unnecessary stress during an already difficult process. In addition, we later discovered that a Tesla charger had been installed at the property during the tenancy without our direct knowledge as owners, and obtaining documentation regarding the installation afterward was challenging. Most concerning to us was the level of professionalism during discussions about these issues. During phone conversations, we were told to "shut up" while attempting to clarify a misunderstanding regarding the property and deposit handling. We found this behavior inappropriate and not reflective of the level of communication we expected in a professional business relationship. We also experienced bookkeeping and accounting issues during the termination of our management agreement. At one point, funds that were intended to be returned as an owner contribution were instead deducted from our account, creating additional confusion and requiring further clarification. In addition, several matters that the company stated they would follow up on were never addressed despite multiple reminders. This included arranging for a granite contractor to evaluate and clean a large stain on our kitchen countertops, as well as having a gardener they recommended inspect the lawn issues at the property. While the financial dispute was eventually resolved, the overall experience was stressful and lacked the transparency, professionalism, communication, follow-through, and organization we expected from a property management company. I would encourage other property owners to clearly establish expectations regarding communication, approvals, accounting procedures, documentation, and vendor follow-up upfront.

This is a top notch Property Management company. I have been a renter with them for the last three…read moreyears and it was an amazing experience. Every time LITERALLY I opened a request or me and my family needed them to provide a service or a repair, they made it above and beyond. If you are looking for a home in NorCal, prioritize this company, you will be positively surprised.

The most unprofessional staff…read more Port educated in customer service relations and very unprofessional in regards to business management Don't be sorry later. Go elsewhere

Deborah and the other staff rented me an apartment that was not livable the toilet had overflowed…read moreand Debra stood next to me after I had been in the building for 10 hours and said to me why don't you stuff the toilet with toilet paper. And I had to wait quite a long time before she called the plumber. It's not livable place the apartment is unheated and there was only one small heater in the living room so the bathroom and the bedroom have no heat it is unlivable. I said to Debra that I my muscles will not allow me to hold the key and put it into the mailbox or the front door could you please find a way that I can get in and out of the building on my own cuz the key and the fob that she gave me didn't work. You can call her and ask her. It's the whole truth I have nowhere else to go