It's on the second floor of a giant strip mall with a Barnes & Noble, Michaels, Office Depot (or maybe it's a Staples) and a Ralphs underground. I don't mind stopping in by I feel the selection isn't as hip or trendy. Maybe it's a reflection of the area but the Costa Mesa store is definitely better. Plenty of parking and lines at this store don't seem very crazy. I do have to say this is where my friends got my kate spade purse though so dig hard for those treasures! read more

I'm not a big fan of Nordstrom Rack. I mean, I've never been to one where the store has even been a bit remotely clean, organized, or staffed with friendly employees. It's like Nordstrom HQs thinks just because all the past season's crap goes to the Rack, they don't need to make the stores just as pretty and organized as the "real" Nordstrom, or have even hire somewhat competent staffers. I don't think it's fair especially since it's not like the Rack is like TJ Maxx or something, where everything's extremely affordable - it's not as expensive as regular prices in Nordstrom, but they're still a bit pricey. Okay, /end rant. I really rate it a 2.5, since this location is fairly smaller in comparison to the one in Costa Mesa. The only section b and I shopped in were the shoes. The womens has a huge selection in shoes, though not a lot in the "Designer" department (Burberry, Coach, etc.). I found more than one pair of shoes I would've loved to buy, but had to restrain myself since I promised myself today would only be a "window shopping" day. For any female sneakerheads out there, they also offer a lot of sneakers such as Nike and Creative Recs; I assume it's because no one in the actual department store buys them, therefore they go to the Rack. As for the men, bah! Not a lot of choices in sneakers, but there are a lot of dress shoes, boots, and really ugly running shoes. Not the worst Rack I've been too, but I probably won't be coming back anytime soon. read more

Don't discriminate! Just because I shop at the Rack doesn't mean I don't have the funds to go to Norstrom. It just means I am smarter to go to the discount store than the actual store where everything is full price. I got my favorite suit for 100 bucks here, my favorite green shirt (which you may see in may Yelp photos), and my favorite pair of jeans. I LoVE this store. It takes a bit of sifting, but it is soooo worth it. Hmm...maybe I was born to shop at thrifty like locations. maybe. The line is soooo long, but moves so fast. Totally worth it. I love me some Nordstrom RACK!! read more

It's just one of those stores that you can't really go into with something in mind. It's usually kinda messy so you gotta take your time. Unfortunately for me, I have NO patience to sort through the endless racks of clothes. However, once in a while I will actually come across something. Like jeans! Yay for not having to pay full price for jeans that fit :). Anyway, I usually go straight for the jewelry and make up. They had two faced stilla products available for like half the price! I have also found a few Betsy Johnson pieces for way cheap. Oh..almsot forgot to mention the shoes! So many amazing pairs of shoes. And my wallet won't cry after I purchase them! read more

I like this Rack- not as large as the Burbank store, but also not as insane. There is a nice steady flow of merchandise and in the past few years they have tripled their shoe inventory. Ask the staff what days they get in new stock- (Tues Wed) and use your phone to check the pries against what is available on like- as sometimes the Rack is more than other regular retailers. TIPS Park in the underground lot- entrance near Ralph's Shop during the week day. Because it IS Glendale- there is a mad mad world vibe. But don't hate the player, hate the city. DO NOT shop on a weekend, unless you are into that sort of sorry sadist torture thang read more

A very chill Nordstrom Rack, with very seldom crowds. The store is relatively small, but I seem to always find something here that is of quality and what I was looking for. The sizes are pretty well spread throughout the range, so finding the right size for most people should not be a problem. Parking might be the worst part of the store, as it is located in a mall setting, with some pretty bad drivers. I would say this is my backup store after Hastings Ranch for quality and selection. I enjoy the the people here, who are not stressful, and always have a calm demeanor. I just wish I did not have to take an escalator up to the store, as it can get pretty slow, if you want to just get in and out quickly. read more

Good customer service. Friendly staff. Great prices for luxury brands! I was able to score this beauties for $60 using my Nordstrom Rewards! read more

Nordstrom Rack - Score! - Department Stores Near Me - Glendale, California

You can find brand name shoes, dresses, jewelry, facial products, and clothing all at great prices. Their sale racks don't hurt either. I found a pair of cute shoes marked 75% off and it came out to be about $6 with tax. How can you beat that? Their baby items are adorable, not that I'm pregnant or anything. But, it's a good place to go baby or baby shower shopping too. They have a great selection of elegant and fashionable jewelry. I found a pair of sparkly studs for less than $10. I'm all about bargain shopping so this is like a second home to me. =) Another yelper mentioned parking at the basement level. I completely agree. The best entrance is on Glendale Ave., right before Wilson St. read more

Short and sweet review ahead: Clean Nordstrom Rack, with excellent customer service. I was looking for specific shoes and one of the employees helped me look for them and also looked at other locations. There is good inventory here, great parking- large lot. Overall, this is a good location to come and find some good steals! read more

Alice J I like staff they are friendly. It is dress. This place it is bag for women. Nordstrom staff it is nice. This place better than Macy's. read more

Nordstrom's is Nordstrom's... even if it comes down to them making a mistake.... Came here to pick up what my wife called "just a couple of things." By the time we were on our way out, we had a good handful of items. While ringing us up, I found out our cashier rang us up for the same item 2x's. I was a little bit afraid the store would figure I was trying to pull a fast one on them, I gave them a call. They initially wanted me to come in to take care of the correction, which I thought was a bit ridiculous since the transaction was all electronic... I ended up speaking to one of the managers, Yolanda, who said she'd review things, and see what she could do. Instead of having me sit on hold, she took my name and number, and gave me a call back once she figured things out. She ended up refunding the incorrect amount onto my credit card, without me having to come in. Considering how busy we've been, I'm glad she was able to help us out... again even though it stemmed from an error their own, they made a good recovery... The store itself? A smaller men's section overall. A huge section which my wife wanted to spend a lot more time in... Enough to keep us both pretty happy... Employees are all reasonably nice. Some of the customers are a bit dumb in how they block everything with their carts, but you can't blame the store for them.... read more

There is a young girl, Afro-American, she is a cashier at the return station in the middle of the store. She talks too much and work very slow even there are a lot of people in a line waiting she doesn't care just talking with non-stop and moving like a turtle. read more

It's a very friendly environment here at Nordstrom Rack. Of course there had been very few downfalls here but no store is perfect. I really do appreciate how enthusiastic workers here help there guests. I don't shop here as often as I should but they really do have luxury clothings for less ! Keep it up and thank you for making my shopping experience fantastic! read more

Shop. Here. Now. This place has something for everyone! The best parts are the shoe department and the accessories. I've also gotten some great dresses here, too. Every time I've worn something from Nordy Rack, I've received numerous compliments from friends and strangers. It's like a little secret I will only share with fellow Yelpers. I love shopping for men here! This one is waaaaay better than the one in Long Beach, trust me. You really do save a lot and get fantastic quality clothing/jewelry, read more

I always come to this Nordstrom Rack! Even though they don't have a huge selection for the guys, I usually find myself spending about $50+ every single time I come here. The people at the register and walking around can be friendlier, but if you were running around folding, picking up clothes, arranging everything all day you would be the exact same way. Parking is one of the only things that I would say is a ding on this place. Entering the parking lot is usually a pain in the butt. Every time I come here it seems like there are a handful of new drivers backing out of parking spaces. Save yourself the time and just park in the sub level, you'll thank yourself on those hot summer days. read more

Lack of customer service. Very slow and employees not trained. I come to this location alot and spends alot too. So its not my first time and every time I come here customer service gets worse. But this time I thought to share because every customers review is important and hopefully it will help Nordstrom rock to pay attention in details. At the cashiers desk (from the very beginning) I informed the cashier the items that I didnt want. She said ok and so that she will put them away and left them on the the counter where all my merchandise to buy was. While ringing the the items she was having a conversation with the other cashier next to her and not really paying attention to what she was doing. Then she grabbed the unwanted items and started to ring and I told her these were the unwanted items that I informed her from the beginning please DO NOT ring. Again (not to repeat same thing over) she said ok but did same thing twice. I dont really care if you talk to your coworker or whatever as long as you do your job right and can multi task, but if you cant please pay attention, and paying attention to your customer is one of the most important things. Don't be careless. read more

I NEED PATIENCE WHEN I COME HERE! (oh, cool thing is, if you are a nordstrom card holder they will do alterations for free!) read more

I don't get out here to often enough, but when I do. I find the best deals at great prices. Parking is always an issue, but the customer service and clean organized store make up for that. read more

Smaller than most rack stores but gets the job done. The racks are tightly packed and the aisles are crowded and the people that frequent the place are rude. You really have to stand your ground and stake out the place if you want to find stuff. So pretty much you have to be as rude as the customers that frequent this location to find a good deal. They will get shoulder to shoulder with you as you pick through the racks and expect you to move but don't do it! The shoe department is like a war zone but there are some great finds depending on your size. I always look at the very bottom and top rows for the best deals. Those rows typically contain items that have been returned and restocked with a super low price. Etienne Aigner knee high boots for $45 that were originally $130 as an example are some of the things that can be found here. Pros Good deals if you don't mind searching Long lines but they move fast Excellent return policies Cons Rude customers Hectic parking lot Small location read more

Best place in Glendale to buy shoes (men and women) and accessories. Chances are you will have to wait in line, but generally the cashiers try to be efficient (watch for the flags people)! They have great sales and deals on everything. The shoe staff, dressing room and cashiers are pretty much all I ever deal with and I can't say I have any major complaints - they all do their job. Chances are you will find a great gift for the lady in your life, shoes, purses, PJ's or something that sparkles! read more

If you love accessories minus the mall price, shop here. Use your rewards if you get one and save a bit. Other than that, I stay away from women's clothes, I can smell strong perfume from them. If you know what you want, make it quick because the line can annoy you. read more

I had a disappointing experience at this store because the manager didn't want to honor the return policy for me. I asked for a gift card in return for my items. It is stated in the back my receipt and on the website: "All refunds will be credited to your original form of payment or a Nordstrom gift card." When I went to the cash register to return my items, I explained that I wanted to return these items in exchange for a gift card. She asked if I paid for the items and I said it was a gift and it was paid for with cash. The cashier seemed unsure what to do and called the manager for help. The manager came over and asked why I wanted a gift card and she said I could not exchange my items for a gift card because they were paid for with cash. Why was it any of her business why I wanted a gift card? Also it doesn't say anywhere in the return policy that I can't get a gift card because my items were paid for with cash. I left this store without returning my items because I was very frustrated at how they handled the exchange. I had a much better experience at another store and was return my items with no issues and in exchange for a gift card. read more

Hello, my name is Joan and I'm a shopaholic. That said, I should also include that although I'm a shopaholic, I am also a bargain hunter. This place ROCKS. I can always get a great pair of shoes for myself (or my hubby or my daughter). In fact, this is where I got most of my fabulous heels (mostly BCBG, Steve Maddens and even a Stuart Weitzman). It's hard to get out of here without spending more than what you had in mind. Where else can you get a pair of BCBG's for $40? There was a time when the selection absolutely sucked, but I attribute that to the buyer for the store, so I'm guessing the Nordstrom has sucky items as well (but with a higher price). It seems to have come back though. They now sell designer jeans, too bad it's hard to find your size. It's easier to find tops and skirts. ... and did I mention they have great deals on shoes??? Shop here first thing in the morning to avoid the long lines and never on a weekend. Park on the basement level near the elevators that take you directly to the Nordstrom floor. read more

The store is pretty big and it has a lot of various items for both man and woman. The store is clean, it's organized and it's located in a good plaza where you can visit other various stores as well. The only thing that I did not like is that their staff is just lame. They sell clothes that supposedly are under ell that coast 50$, but non of the items are known brands even. They all are some unknown clothes that are not worth those 50$ or 60$. Not much to say, check it out and you'll see. read more

This is the smallest Rack I've been too. The selection was extremely thin, maybe b/c it was the holidays? The line moved along pretty well. Love those flags the staff waves to let you know they can help you at their register. The parking garage below has plenty of spaces and is well lighted. read more

The ONLY reason why I didn't give 5 stars was due to the location. I do admit, it was well worth the 28 mile drive from the westside. :) What can I say....since I do these big spending sprees only 1-2 x a yr...gotta make them count right? Comparing this location to the Rack at the Hughes Center, they have them beat by a long shot. Everything was so nicely organized for the most part and all of the branded discounted jeans were properly labeled and racked. Employees were very friendly and somehow knew where everything was. At least when I went on Friday afternoon, the racks have not been pilfered yet and new stuff happened to be placed on the racks and shelves. What I did like was that they had lots of jeans my size which included True Religions, Hudson, Paige, Sevens, and Rock N Republic. So that being said, I went on a mad dash and the dressing rooms were cleaned out but VERY STRICT to their 10 item policy. If you even try taking in 11, forget it. hahhah I was on a mission and used the dressing room for a total of 50 items but tried them ALL within 30 minutes. That at least for ME is a world record. I definitely will be heading back. Did I mention they even had a wide lingerie dept. which carried a wide assortment of things including Spanx. I definitely should have picked up a pair while I was there. Oh well, I guess its' another excuse to head back again really soon. read more

This is one of the better Nordstrom Rack location. It is a huge store located on the second floor. They have a huge section for both men and women's. Even their accessories department are fairly large which stuff like towels, underwear, bags, beauty products, watches, and shoes etc. Has plenty of parking and the staff are very friendly and helpful. read more

I think most of us have fairly low expectations regarding these discount stores - they're usually not all that clean or well organized and most are understaffed. Because the prices at this store are a bit higher and because it has Nordstrom in its name, I wish I could have higher expectations, but not at this store. My biggest concern, however, is literally the entrance. It's the reason I won't go back to this particular Nordstrom Rack. If you're familiar with the store, you know that the entrance is at the top of a long, narrow escalator. So, what happens when there's a shoplifter who barrels out of the store then tears down the escalator you're on in order to make an escape? I can tell you from first-hand experience - you get flattened to the best of your ability to one side of the escalator, hoping to hell you don't get knocked down a flight of moving stairs. And you hope your heart doesn't beat out of its chest as you feel it might. I guess someone thought about stopping the perpetrator because I heard a security guy say, "Let him go." No one said a word to me - no one checked to see if I'd been injured. I saw no manager, I didn't even see an employee acting as though the incident was unique or deserved attention. Are incidents such as this such regular events that the staff no longer takes notice? Does no one care about how these events might affect customers? As you can imagine, I wasn't in the mood to shop - I'm not a huge shopper anyway, and had obviously been put off my game. I wandered around for a couple minutes, looking at the clothing all higgledy piggledy on hangers or just lying on the floor. I saw no floor staff trying to keep things organized. I realized I was only walking around because I suddenly felt hesitant to get back on the narrow escalator. I decided it was time to leave and not come back. read more

Shoes and bags here are great, you can always find what you are looking for. However, just like TJ Maxx they have a "mirror problem". You can't reach the mirror with michael kors handbags without assistance, I think they should fix this issue, because calling assistant for every single bag is annoying. Just add another mirror or place those bags next to the mirrors you already have!!! The shoes department was a little messy. read more

I came to return boots I had bought. I was standing in line at the return counter and waiting for my turn to return my boots. I get to the cashier and everything was smooth until the cashier was giving out money back she just threw the money at us and didn't even count it to make sure that we were getting the exact change. My mom said "let me count to make sure I have the correct amount and the cashier said "go ahead and you do that" but her tone was filled with attitude and she was incredibly rude. We did absolutely nothing to her, we came in to return something we had purchased. When we were leaving, I asked for her name and again with her attitude rude toned voice said "MY NAME IS MARIANA, GO AHEAD AND COMPLAIN" I was extremely thrown off and disgusted on the customer service and the worst part was we did ABSOLUTELY NOTHING. We were supper nice and we really did not deserve that sort of treatment. I've been a customer for many years and I'm utterly disappointed at the customer service and how all of this was handled. read more

Large selection but boring compared to downtown or Beverly connection store. The returns line is always very long and slow with people returning multiple purchases, can't find receipts, asking for managers. The security follows you around. The staff is very nice, patient and polite. I don't know how they do it given the surly customers. This isn't Nordstrom. read more

Easiest parking, nicest staff and a great selection. I've gone to several racks in the area but I like this one the best. You can do Nordstrom returns here with no hassles. The parking is a lot so no need for validation, etc. The lines move super fast and I've never waited more then a few minutes. Worth checking out during the holidays as it's a easy in and out store. read more

I love Nordstrom Rack. I don't get the clothes very often because they don't usually have much that I like, but this is my go-to destination for awesome, high-quality yet surprisingly discounted shoes. Like all discount stores there's a lot of digging that one has to do to find the good stuff but once you spend the time you will walk away with some footwear jewels. I've also had good experiences with Nordstrom Rack's jewelry, makeup and beauty products which also makes me a fan. Discounts + quality = win! You do have to take an elevator to get up to it #firstworldproblem, but there is a nice free private lot below for parking so that's groovy. read more

I have been going to this store just bc I live 3 blocks away. I've noticed how bad their customer service is even before, I just didn't bother to write a review. But today, I had the worst experience with them. I came in through the elevator, bc I parked at the basement. Upon entering I was told by the cashier that I had to go back down bc there's a line by the escalator. I was like "really?" You should have put up a sign or just close this entrance if you're not allowing people to come in this way. I was forced to go back downstairs only to find out there was no line! The security guard was like "yeah there's no line." I was so upset. They made me look stupid! I went back up and tried to talk to the cashier who sent me out but she would not say anything to me which upsets me more. They could've coordinated with the security guard downstairs and asked before sending me out there. It's such a waste of time. To top it off another cashier came in telling me to lower my voice and that it's not their fault. Well, whose fault is it, mine? And she was yelling back! Then a manager approached me telling me the same thing. I was upset bc of their stupidity of course my tone is high. She also kept interrupting me while I was explaining to her. She could've handled the situation better by apologizing but she did not! Very poor management and WORST CUSTOMER SERVICE EVER!!! read more

If you can wade through the piles of failed designer pieces and boring Nordstrom brand "essentials" you might find something worth buying here at the Nordstrom rack. My theory: if it's on sale, there's a reason. Skip it. Nordstrom Rack is a dream come true for brand whores who are on a budget. Think "upscale Ross Dress For Less". If you have money to spend, buy one or two pieces you really like at the real Nordstrom instead of four or five pieces that you kinda like at the reject Nordstrom. read more

The variety will not shock you. Not as fully stocked as other NR, but it'll do for Glendale (can't really complain when you have TJM, Ross, 2 Targets, Nordstrom, Macy's, etc all in a 5 mile radius). Parking is okay, busy on weekends, but it'll do. Actually, the downgraded review is more for the people inside and service provided rather than the items itself. Service seems to always be non-existent at this one. Fitting rooms are overwhelmingly stock-piled with clothes. Racks are a mess and shoes are a nightmare all of their own. They did, to their credit, rework their checkout process, but it's always a line still, just a faster-moving one. What would boost this 2-star: 1 - a few staff on the floor who greet customers (at least when they see them), and tidy up around those raccoons who just rummage and dump as they tornado through the store 2 - a much tidier fitting room (at least for the women) where I don't feel tempted to help them fold and hang the clothes and good god at least put a steamer or buy a bottle of Febreeze because some of those garments are rank after some of these beasts try them on. 3 - some type of organization in shoes. anything. something. just more than what's there now. read more

NOT BAD I came here for a last minute rush for presents and found some very nice scarves for my mom: one silk and another linen. I know she'll love them. As for the racks, considering I got there a little after opening, they were pretty organized. I also found some nice shirts for myself. All in all: 4 shirts and 2 scarves at $180. I probably would have paid double at the real Nordstrom's. Regardless what they say, the recession is still on. read more

I llove this place. I have bought so many great Christmas gifts from this store. People think I spend wayyy more money. The store is always nicely organized and the staff are very nice people. I highly recommend. read more

WHAT HAPPENED??? I shop here from time to time and have noticed over the last few years that this store is turning into crap. They don't have the selection, quality or customer service that other locations have. The store is small and they have reorganized the store. The brands are sad, the quality of the clothes is horrendous and the staff have no pride in their work. Maybe it is the location and the clientele, maybe it is corporate indicating this store is not their priority or maybe it is just me. This store is horrible. Even the clothes that claimed to be from Nordstrom stores had me questioning my sanity. I was truly sad and disappointed after being in this store for more than 10 minutes. No, thank you Nordstrom Rack Glendale. Driver further to one of the other locations for better merchandise and better customer service. read more

Sometimes you win. You find something you love and save money. Enjoy it for years. But more than often, you don't find anything you love. Hit or miss. It could be my luck though. I think you have to be in the mood to browse. The parking lot is often so jammed, must be careful going in and out. I've seen so many near accidents. read more