Fantastic Experience - A Stress-Free Kitchen Transformation! Last year we completed a full kitchen design and remodel done and I cannot recommend this team highly enough! My friend recommended kitchen & bath designer Mr. Soni Hanjra from Norfolk Kitchen & Bath, from the very first consultation to the final walkthrough, their service was exceptional. Mr. Hanjra took our vague ideas and turned them into a stunning, functional space that has truly become the heart of our home. The most impressive part of the experience was the clear communication and adherence to the timeline. They provided us with a detailed schedule upfront, and despite the complexity of the project, they hit every milestone exactly as discussed: * Design & Planning (Weeks 1-3): Mr. Hanjra was incredible, helping us select everything from the shaker-style cabinets to the perfect quartz countertops. They even provided 3D mockups so we could visualize the layout before anything was ordered. * Demolition & Rough-In (Weeks 4-5): The crew arrived exactly when they said they would. Demolition was efficient and surprisingly clean, followed quickly by the electrical and plumbing rough-ins. * Installation (Weeks 6-9): This is where it all came together. The cabinetry were installed first, followed by the countertop templating and installation. Even with the typical 1-2 week lead time for stone fabrication, they kept the project moving forward with other finishing tasks. Finishing Touches (Week 10): The final week was dedicated to the backsplash, appliance hookups, and paint. Throughout the entire process, the team was professional, punctual, and respectful of our home. I highly recommend Norfolk Kitchen & Bath if you are looking for a remodeling team that delivers high-quality craftsmanship without the usual "contractor headaches," this is the one. Our new kitchen exceeded every expectation! read more

I am deeply disappointed with my experience working with this company on my kitchen remodel. While I was initially optimistic, the project turned out to be poorly managed and stressful. Cons: * The company displayed poor attention to detail and lacked clear communication regarding key decisions, such as color coordination and the style options for the stove wood hood. * They showed little to no regard for customer concerns or worries throughout the process, leaving me feeling unheard and dismissed. * Customer service was disastrous, particularly when it came to planning and scheduling. Installation dates for the countertops and backsplash were constantly delayed or unclear. * Financial management was sloppy--my charges were applied to the wrong card, which added unnecessary frustration. Pros: * The cabinet installation team was the one bright spot. They were professional, tidy, and completed their work to a high standard. Unfortunately, the negatives far outweighed the positives and I had to cancel the countertops and backsplash install to avoid a heart attack I would never recommend this company to anyone looking for a kitchen remodel. Save yourself the headache and choose a company that prioritizes its customers and delivers on its promises. read more

I highly recommend Norfolk Kitchen and Bath if you are planning on remodeling your kitchen. Designer Soni Hanjra did a fabulous job creating a kitchen that is beautiful, functional and has more features than I thought were possible. Soni's attention to detail and expertise on what functions well in a kitchen design have resulted in a kitchen that I absolutely love. The cabinets are high quality and the installation team was professional, courteous and paid attention to detail. The counter installers were also professional and provided a suggestion regarding the backsplash. Everything was delivered on time and work was done in a timely manner. I am genuinely pleased with my new kitchen and grateful for Soni's vision. read more

Our experience with Norfolk Kitchen and Bath, specifically Soni Hanjra, was fantastic. Soni was thoughtful in his suggestions to our original ideas without pushing his own agenda. The result was an efficient and stylish kitchen. Soni kept us informed each step of the way from the initial designs and updates, the ordering and installation dates of the cabinetry and the ordering and installation of the countertop. Further, after full payment was made to Norfolk, there was an issue with an insert and Soni got it ordered as soon as he received our email, and then kept us informed as to the receipt and installation of the insert. Wendy and Andrew L. read more

We had the distinct pleasure of working with Soni at the Nashua location of Norfolk Kitchen & Bath. Through his creative designs, he transformed a sad, outdated kitchen with awkward cabinets and unused space into a well-functioning gorgeous kitchen where every inch of space is used for its most efficient purpose. His ideas were beyond anything we could have envisioned for ourselves. Soni tweaked the design multiple times (always cheerfully!) to get it just right. He was always quick to respond and super helpful. His passion and enthusiasm for his work is obvious, and Soni is an absolute gem to work with. read more

We recently renovated our kitchen, and really had no idea how to go about the process of ordering cabinets. This would have been overwhelming if not for the outstanding customer service and personal touch provided by Mariah. I truly would not have ended up with the beautiful kitchen design, cabinets and all the specifics of a dream kitchen. Mariah was always available to answer any question, going out of her way to make sure each and every detail was right. I would highly recommend her and Norfolk Kitchen and Bath to anyone I know. Cannot thank you enough Mariah! read more

We worked with Cathy Keenan on the design and installation for our kitchen and baths. She was simply amazing! Everything was perfectly clear, well thought out and so easy thanks to her help. She really was incredibly supportive and responsive. She went above and beyond. She made the prices fair for us and was super knowledgeable in helping us decide what we wanted to make happen with our budget. Building a new home can be stressful but Cathy and Norfolk Kitchen are on top of the game. Super trustworthy and just so pleasant to work with. Really can't say enough! read more

My wife and I worked Mariah Marceau to design our new kitchen. Mariah listened to us and she designed a very functional, beautiful kitchen. She explained all the different cabinet types to help us make a good decision. Mariah was very knowledgeable with the design software. We needed an island that would be the highlight of the kitchen and she exceeded our expectations. The installer is an incredible craftsman. It was a pleasure working with Mariah. I highly recommend Mariah and Norfolk Kitchen and Bath. Thank you, Mariah. Wayne & Barbara Burgett read more

Norfolk Kitchen and Bath in Nashua did a fantastic job. We added an island to our kitchen and Mariah was great with the design and ensuring materials were what we wanted and matched the cabinets and counters that we had. They installed it all within 6 weeks. The staff, especially Mariah and Jeff were wonderful and a delight to work with. It was not ideal to look at counters at another location but it all worked out and we are thrilled with final product and price. Great quality cabinets at a great price. read more

I have worked with Cathy from Norfolk for over 10 years on numerous kitchen and bathroom projects. She uses her years of design experience and knowledge of product lines to make the design process as simple as possible. She is an expert at creating layouts that are aesthetically pleasing and functional, and will frequently present options that significantly improve the overall usability of a space. Customer service like this is hard to come by! read more

I had been searching endlessly for a kitchen that had the right price, of excellent quality and the right designer. I found it ALL at Norfolk in Nashua. Maryann Hebb was my designer and she did an outstanding job from start to finish. The customer service part of it and their delivery team were very professional and a pleasant to deal with. I will continue to recommend this store in the future. Thanks!!! read more

We are thrilled with our new kitchen cabinets from Northfolk Kitchen & Bath Nashua. Nicole was our kitchen designer, and she was awesome! Richard was the installer-so talented and professional!! Emma & Lee completed the team-they were Amazing!!! We are so happy that we went with Norfolk Kitchen & Bath in Nashua to complete our dream kitchen. Great work. , Pete & Lois R read more

Had a Saturday 9am appointment with John Leblanc. Husband and I get there at 9am, lady came to the door to inform me John is in the Manchester store today. Called John, left him two messages to see if I should drive to Manchester or not, never heard from the guy! Guy totally ghosted me! Totally unacceptable! I WILL TAKE MY BUSINESS ELSE WHERE! read more

Mariah is a true pro! We've worked with Mariah on quite a few jobs and she's a contractor's dream! Mariah has transformed a few less than optimal layouts into functional, beautiful spaces. Her eye for design is truly second to none. She's prompt, thorough, and has always gone above and beyond to ensure that our installs go smoothly. read more