Having a medical emergency outside of your home state can be a nerve-wrecking ordeal. We came to…read moreOklahoma from North Carolina to visit family in Roff. Our 5 yo daughter hurt her hand so we went to the closest ER. We were greeted immediately, a nurse came out and triaged her right away, and we were roomed. The staff were all so wonderful, even bringing stickers to help soothe a tired and scared little girl. The doctor saw us right away, did a great job examining and interacting with her in the midst of her pain and then thoroughly explained what the course of treatment should be. Upon leaving, all of the staff thanked us and said goodbye. They were incredibly professional, polite and caring. As healthcare professionals, my husband and I were very highly impressed by this visit and the staff! Many thanks to our nurse, Missy, and Dr. Fisher for treating our little girl so well!

UPDATE: I am raising my review to 3 stars because I have been to this ER twice since this review…read morefor one almost cutting the end of my finger off and two almost breaking my toe.....I know, I received the heavy weight belt for klutz this year for sure. The reason my review has been raised is because both times I was in this ER it was a 100% better than it has EVER been in the almost 30 years that I have lived here. Not sure if they're making changes or if both times I caught them at a good time but I'd really like to believe the first. Both times I didn't have to wait hours upon hours. I got in right away. Both Dr's that saw me were knowledgeable and efficient. Their bedside manner was great and they were so great at explaining what they were doing and why. I was in and out and my nerves were eased right away. I only raised it to 3 stars because of the later incidences happening but I sure hope this trend keeps up at our ER because when people go to the ER they are scared or nervous enough without having to add all this other to the list. Absolutely horrible ER! The worst I have ever seen! My son tonight came in from work and took a hot shower. He has had a huge knot on his shoulder blade for 3 days. Tonight when he tried standing up he felt something like paper ripping in his back and he could barely stand after that. We sat in the ER for almost 3 hours before we decided to just get up and leave! During this time 2 other people also got up and left. During this time we saw 2 nurses actually leave to either go home or go on break! Every time the doors opened the nurses were either sitting down or standing around!!!! Really ? You got people in severe pain and sick and you have nothing better to do? This isn't the first time with this hospital doing this. About 9 months ago my son had a huge stomach virus and fever and had filled up 3 of those bags and he got there on a Saturday morning at 8am and didn't get back till 4pm!!! This is uncalled for! There's was a old lady who had even been waiting longer!!!! This ER needs to be shut down!!! Incompetent staff and just completely uncalled for! Admin will be getting a call! On another note when I walked in there was pornagraphic stuff (explicit) sex on the tv and the dad of the little was trying to hide her eyes! The mom was finally able to get the to tv changed. Also, the heater was on the bottom

This hospital should be closed down. Was told by an employee there they are cooking the books and…read moredoing unnecessary operations to get money. Plus I have had bad experiences where I could sue if I wanted a lawyer told me.

Had to take my Mother for and wound on top of her head. Went on Friday morning and was walked right…read morein with no wait. Everyone was fantastic and so nice and pleasant to deal with. Dr. Campbell used simple terms when explaining everything to us so we understood what he was doing at all times. He also made it very easy upon discharge with clear instructions for wound checks and the importance to watch for any infections and healing. The nurse was very nice to my mother and patient which was made for a less stressful situation. We had to follow up Saturday for wound check and was given the same service as Friday with everyone being just as nice.

On Feb 4, 2026 I was scheduled for sinus surgery. IV Reglan was ordered for nausea. This is known…read moreto have a side effect of anxiety if administered too quickly. It was pushed fast and I had a severe panic attack. I left with no surgery. In the meantime, the infection in my sinus became severe enough that i was sent to OU ER and to my PCP to get a higher level of care. Surgery was rescheduled for April 29, 2026. Although i was not given Reglan this time, my care at DRH was still concerning. My husband was told he would get text messages throughout the surgery. We verified with 2 people that the correct number was on file. He never got one text, he reported it to the volunteers and was still never given updates. The volunteer kept telling he would get a text but made no effort to find out why surgery was taking so long or how i was. Surgery was 4 hours long. After surgery he was not given any information about how my surgery went. It was not until 2 days later when I was able to log into the patient portal, that i was able to see Dr notes that explained everything. Then on May 15 I sent a message to patient relations with my concerns and was told i would receive a letter in the mail. I did so about a week later telling me that they in fact did send several texts. case closed. So I sent another email to patient relations explaining that something is faulty with the system because he did NOT get a text and that i'm also upset the the complaint about how the medicine was administered incorrectly, was not even addressed in the letter. That was 2 weeks ago and I have not received any response. So now my complaint is about Patient relations, it should be renamed as hospital relations, as it is only defending the hospital and not advocating for the patient.

Son has been there twice for surgery on two separate injuries and they are always courteous and…read morefriendly.

I worked at this hospital in the Radiology Dept as an x-ray tech. It is the most unprofessional,…read morepoorly managed hospital. I witnessed an elderly doctor literally slit the throat of a patient while trying to put a catheter in his chest, the male techs would drink liquor during work hours with the Radiology physician, a urologist came into the work room & grabbed my breasts. I quit exactly 1 year & because I left an hour before my shift was over the Personnel Dir said I couldn't get my vacation pay. Unethical, unprofessional, rude, crude & socially unacceptable personnel in ALL areas of this hospital. There's plenty of crude words that would better describe the culture there but I won't stoop to their level of everyday vocabulary. Don't work there or seek services there! Men - dont let your wives or daughters work here.

My daughter was sent to Mercy Hospital in Ada for a stillbirth baby. Karen was her daytime nurse…read moreand Lilly was her overnight nurse. Lilly was also assisted by Robin and Peyton. I cannot say enough about this team. To have to experience a situation like this is horrific in its own but to have such a caring, empathetic and knowledgeable team there ready and willing at all times really helped us get through this and that was just tremendous. It didn't matter how many times Lilly or Karen were called to the room or the time of night or day both of these ladies were ready and there with a sing song in their voice each and every time!!! Shout out to Blake in Anesthesiology!!

New Years Eve we took my mom the ER on Tecumseh. They ran some tests and determined she had a…read moreblockage in her liver and would need surgery. The ER staff was extremely kind and very supportive. After being admitted to a room, she had the best experience of a bad situation. Every member of the staff, from the patient techs to nurses station, respiratory, nurses & doctors are listed in this review. I hope that somebody sees this and shares this with each of you because I appreciate every single thing that you did for my mom. We were in room 4711. THANK YOU! Admission Misti Nurse Julia blood Doctor Wilson Doctor Jordan resident Shelia patient access Laura ultrasound Rebecca home meds Christina respiratory Dr Rommel - hospital Dr Shockley GI team Brian MRI Carley room nurse Vincent Petros GI surgeon Elena patient care tech Jesse endo Samantha room nurse Dana & Kayla room nurse Jermaine transport Morgan patient tech Julia patient tech Connelly GI doctor Daisy - respiratory Jamie night patient care tech Dani night nurse Tammy discharge RN Jasper brought potato soup Dr Ryan Carter hospital Dr It took every single one of these people plus more that I didn't even meet to make sure that my mom was OK and able to come back home . THANK YOU!

the Norman hospital in Moore, within 3 hrs provided a CT, X-Ray, and an MRI, along with blood…read moretests. Expedient and decent care. however, based on the findings I was admitted to Norman Regional Health plex. That's where the one star comes in. This is an awful hospital. at least for admissions. I was expediently processed, but then huge let down. my arm wasn't really functional at all. they completely ignored and, ever so visible, did not even pay attention to it. Spent two days, pretty much doing nothing except testing basic vitals (bp, heart rate, oxy). kept doing stroke test even though it came back negative. ignored my blatant arm being all but paralyzed. no Cervical spinal CT. Now, by another hospital, diagnosed it as Peripheral Radial Palsy and Contracture of my upper arm and permanent damage follows if not treated. NRH said take Ibuprofen. Now let me get to unprofessionalism and care to patients. patients go ignored frequently. Most people don't want to wait 4 hours being seen. secondly, the staff gossip about other patients and other staff regularly. this creates an uncomfortable environment for both patients especially, and even staff members. awful 100%