This hospital has definitely been bad and good for me but the last couple of times I have gave it a…read moreshot it seems like it has been way better I never feel like driving to downtown so it does come in handy... I had a surgery here 2 years ago and the staff and doctors were amazing

My mother broke her foot and was brought here. The staff were wonderful. They transferred her to…read morethe nursing home where she was neglected and treated badly. When Mother was found unconscious at the health care facility she was brought back to Norman Regional and they did all that they could for her comfort. They even let us talk to her via phone while she was in a coma. The nurse sat with her as she passed. During Covid protocol. We are grateful for the care of the UCU staff!!

This hospital should be closed down. Was told by an employee there they are cooking the books and…read moredoing unnecessary operations to get money. Plus I have had bad experiences where I could sue if I wanted a lawyer told me.

Had to take my Mother for and wound on top of her head. Went on Friday morning and was walked right…read morein with no wait. Everyone was fantastic and so nice and pleasant to deal with. Dr. Campbell used simple terms when explaining everything to us so we understood what he was doing at all times. He also made it very easy upon discharge with clear instructions for wound checks and the importance to watch for any infections and healing. The nurse was very nice to my mother and patient which was made for a less stressful situation. We had to follow up Saturday for wound check and was given the same service as Friday with everyone being just as nice.

Son has been there twice for surgery on two separate injuries and they are always courteous and…read morefriendly.

On Feb 4, 2026 I was scheduled for sinus surgery. IV Reglan was ordered for nausea. This is known…read moreto have a side effect of anxiety if administered too quickly. It was pushed fast and I had a severe panic attack. I left with no surgery. In the meantime, the infection in my sinus became severe enough that i was sent to OU ER and to my PCP to get a higher level of care. Surgery was rescheduled for April 29, 2026. Although i was not given Reglan this time, my care at DRH was still concerning. My husband was told he would get text messages throughout the surgery. We verified with 2 people that the correct number was on file. He never got one text, he reported it to the volunteers and was still never given updates. The volunteer kept telling he would get a text but made no effort to find out why surgery was taking so long or how i was. Surgery was 4 hours long. After surgery he was not given any information about how my surgery went. It was not until 2 days later when I was able to log into the patient portal, that i was able to see Dr notes that explained everything. Then on May 15 I sent a message to patient relations with my concerns and was told i would receive a letter in the mail. I did so about a week later telling me that they in fact did send several texts. case closed. So I sent another email to patient relations explaining that something is faulty with the system because he did NOT get a text and that i'm also upset the the complaint about how the medicine was administered incorrectly, was not even addressed in the letter. That was 2 weeks ago and I have not received any response. So now my complaint is about Patient relations, it should be renamed as hospital relations, as it is only defending the hospital and not advocating for the patient.

I worked at this hospital in the Radiology Dept as an x-ray tech. It is the most unprofessional,…read morepoorly managed hospital. I witnessed an elderly doctor literally slit the throat of a patient while trying to put a catheter in his chest, the male techs would drink liquor during work hours with the Radiology physician, a urologist came into the work room & grabbed my breasts. I quit exactly 1 year & because I left an hour before my shift was over the Personnel Dir said I couldn't get my vacation pay. Unethical, unprofessional, rude, crude & socially unacceptable personnel in ALL areas of this hospital. There's plenty of crude words that would better describe the culture there but I won't stoop to their level of everyday vocabulary. Don't work there or seek services there! Men - dont let your wives or daughters work here.

My daughter was sent to Mercy Hospital in Ada for a stillbirth baby. Karen was her daytime nurse…read moreand Lilly was her overnight nurse. Lilly was also assisted by Robin and Peyton. I cannot say enough about this team. To have to experience a situation like this is horrific in its own but to have such a caring, empathetic and knowledgeable team there ready and willing at all times really helped us get through this and that was just tremendous. It didn't matter how many times Lilly or Karen were called to the room or the time of night or day both of these ladies were ready and there with a sing song in their voice each and every time!!! Shout out to Blake in Anesthesiology!!

New Years Eve we took my mom the ER on Tecumseh. They ran some tests and determined she had a…read moreblockage in her liver and would need surgery. The ER staff was extremely kind and very supportive. After being admitted to a room, she had the best experience of a bad situation. Every member of the staff, from the patient techs to nurses station, respiratory, nurses & doctors are listed in this review. I hope that somebody sees this and shares this with each of you because I appreciate every single thing that you did for my mom. We were in room 4711. THANK YOU! Admission Misti Nurse Julia blood Doctor Wilson Doctor Jordan resident Shelia patient access Laura ultrasound Rebecca home meds Christina respiratory Dr Rommel - hospital Dr Shockley GI team Brian MRI Carley room nurse Vincent Petros GI surgeon Elena patient care tech Jesse endo Samantha room nurse Dana & Kayla room nurse Jermaine transport Morgan patient tech Julia patient tech Connelly GI doctor Daisy - respiratory Jamie night patient care tech Dani night nurse Tammy discharge RN Jasper brought potato soup Dr Ryan Carter hospital Dr It took every single one of these people plus more that I didn't even meet to make sure that my mom was OK and able to come back home . THANK YOU!

The care was fine, but the financing office is from hell…read more It was thousands of dollars until I got insurance ran, was only 100 or so. I payed it and thought I was done... A few months later it was back up to 2000 dollars and no one would tell me why. They will pretend to NOT hear you when you repeatedly ask for an itemized bill and encourage you to get on a payment plan, once you do ask for an AUTOMIZED payment plan so you don't have to worry about it anymore, they will not and end up calling you every month. I would call and have to give them my info every time and ask to confirm that they had marked my plan as auto billing, never happened and they would just lie that it "wasn't on their file notes." Eventually got sent to a debt collector because they are liars and would only call during the middle of the work day.