I would like to thank Marbella for great service and making my breakfast every morning a pleasant one

Reyes and Alejandro always provides great service. Restaurant always clean. All the staff is friendly.

We ate here for lunch and the food was great. The service was amazing both Romero and Kaylee were very attentive. They continued to refill our coffee and drinks without us having to ask. They were very friendly made us feel welcomed. We will definitely be back. read more

Always come here for breakfast on the weekends. Alejandro is always here and always so welcoming and friendly. His mood always brings a smile along with his attention and attentiveness keeps us coming back. read more

Toni was very attentive and nice. Food came out fast and the coffee was delicious . Definitely coming back!!

The food was delicious and Reyes was the best server!! Although she was working without her usual assistant service was excellent.

Coming in we were warmly greeted by Romero, he was kind and friendly. Then Alejandro came who was equally as friendly and kind, asked us for our drink orders and let us know who our server was. Melissa, like her colleagues, provided excellent service and hospitality! The three of them create a wonderful ambiance and experience for us. And the food was delicious! Thank you all! read more

Food unfortunately not as good as it once was. Service is very short handed and lacking. It took at least 40 minutes to get my pancakes that they had forgotten. Might as well close up, too bad! read more

Tony the server was very friendly and attentive!! Made sure we had everything and corrected mistakes! Ask for Tony!

The service was great. Started with the very warm welcome from an African American lady. Which I apologize I don't remember her name. Then Reyes was very informative with her dishes and substituting. To make sure that I got what I desired. Food was good hats off to the chef. Overall a great experience! read more

Service was great our waitress Reyes was very attentive and took very good care of us. The food arrived quickly and was hot and delicious. We will definitely come back soon read more

Service was amazing as always , our waitress Reyes was friendly and kept on checking on us. I observed the manager very engaged in managing and greeting all guest . I been coming here for long time and I love the ambiance this time more , food was very tasty . Everyone keep up the great job read more

Kaylee was a great server. The food was delicious. The restaurant was clean and everyone had a great attitude.

Service was great. Thanks to our server Marbella!! Friendly and helpful with the menu.

Great food, better service. Carmen is so quick and remembers every order perfectly. We came with our big hockey team and it went great! read more

NORMS Restaurant - Pancakes and Syrup - Breakfast & Brunch Near Me - Riverside, California

Reyes was our server and she was great!! She wasn't like other servers that are on you every 5 minutes. Food was delicious and prepared as asked for. Good environment and good staff. Reyes earned this location its 5 stars! read more

Elizabeth Reyes provided outstanding service, very attentive, warm, and genuinely welcoming from start to finish. She made the experience feel easy and enjoyable. The blackened salmon was excellent: perfectly cooked, flavorful, and clearly prepared with care. On top of that, every staff member we interacted with was incredibly friendly and kind, which really elevated the whole visit. Great food, great service, and a great team all around. Highly recommend! read more

I was helped by Reyes whom was very pleasant and welcoming. I ordered the English muffin avocado eggs Benedict with bacon and hollandaise sauce. It was pretty good. Her service was great and I recommend this place to anyone looking for great service and a good meal. read more

Reyes was wonderful excellent service! We will return just to sit in her section. The atmosphere was very relaxed

Ive always had great experience at this Norms restaurant. The food is great, the pancakes are delicious, and the customAll the staff are great from my experience betterer service the excellent. All the staff are great from my experience. Maria was our server today and have to say made our experience even better. Thank You. read more

I came in and was seated , I had 3 cups of coffee. There was a party of three. It was about 15 minutes from when I sat down to when my other two guests came. We ordered their our food. And as I see the woman walking by again with a pot of coffee, I asked her for another cup. And she says hold on. I'll be right back. Holding a half full pot of coffee. I know that they had a table of 10. But that doesn't mean you have to ignore other guests in your restaurant. Because I'm not sure why maybe you think you're gonna be at a bigger tip! I would like to know for how many cups of coffee was I charged for! I did not look at the receipt, but I would like to know how many cups of coffee was I charged for. Because usually they'll fill your cup up, they would bring me separate cups every time I asked for more coffee! Very pleased with the customer service that we received everything took a long time. Because their priority was the table of 10 behind us! I felt that table of 10 was more important than the table of three. And that is very rude and disrespectful. It is disrespectful to be ignored when you're at a restaurant. I'm not only paying for the food that I eat, but I am paying for the customer service. To be served for my dishes to be cleaned up and washed. Just simple respect, when going into a restaurant. Because I take care of myself at home better than they took care of me.! read more

Great place to go eat and relax. Food, restaurant and employee are awesome. Elizabeth R is the best waitress. We always ask for her because she's great. She always knows what's needed without us having to ask. Don't forget to order your ice coffee to go read more

NORMS Restaurant - Vanilla ice coffee... yummy - Breakfast & Brunch Near Me - Riverside, California

My review..My opinion..IJS....Omg was really looking for a good sandwich & salad after a great massage. Stop by my mom's favorite spot since 2017..I don't know what I was served but it was not real. The waitress said she thinks the cook was ready to go home. The sandwich looked like it fell on the floor 7times, the lettuce was wilted and the pickle had been sitting. I should have taken a photo. I thought I was dreaming. Never AGAIN!!! My review my opinion.. you better check to food people!!? IJS read more

Our server Jessica provided exceptional service. Best service ever. My son requested Mickey Mouse pancakes, and she made it happen. Thank you. read more

Pretty good dine in experience. Our waiter Reyes was lovely :) And our food was pretty good read more

I thought norms was 24/7, not sure why this one is only open til 11 pm during the week.

Like the food, but they are always understaffed. They got one waitress on duty at dinner time with 20 people crowded at the front desk? My time isn't worth the aggravation or the management is too cheap to hire help. read more

Felt sick, and the ambiance explained it all. Norms was always about family. So sadly disappointed that an icon could allow this.

N.Y steak was nothing like a thick steak was super thin. Would not help me substitute broccoli for another mashed potatoes like chili restaurant gladly does it apparently the employee at norms said they changed the rules and could not be changed to nothing it's as it you buy it the place. After 50 years of being a loyal customer and three generations of going my family I am done with Norms the gumbo soup also tasted differently I understand they have to cut corners but this is wrong when a customer wants something they're going to pay more for the substitute I am not seeking any freebies . Sadly we as a family will no longer want to eat at norms ever again. I understand I have to cut corners but they should have give the customer or the choice it'll be want something they will pay more wish norms the best and hope they will survive in the next recession coming in read more

Great service by Bella, made us feel welcome and helped adjust our order to accommodate the request we had. She went a step above, thank you Bella read more

HUGE shoutout to Marbella, our waitress! She was attentive, friendly, and went above and beyond to make our dining experience top-notch. Her enthusiasm and positive energy stood out! were contagious - we left feeling full and happy! thanks for the great service, Marbella read more

Elizabeth Reyes strikes again I must say coming in is more and more enjoyable love this place everything was perfect !!!!!@norms ur doing awesome read more

Service was great, and the food was really good. The waitresses were very friendly and attentive

Ramona was amazing, taking care of big group of hungry hockey players after their game. She was very attentive and served us all very efficiently. The food was very good also! read more

We brought our ice hockey team here after our game and Ramona was fantastic. She managed our rowdy hockey players with ease and made sure the food came out hot! Thanks, Ramona! read more

The workers at the Nirms on Tyler are the best and hard workers. Especially Maribella, Tony, Khali, and Alejandro. There is good food and great coffee . The service and people are very friendly. A great place to eat. read more

Service was amazing and the food was very delicious, I used to come all the time as a kid and will continue to be coming here. Reyes was a very great waitress and made my experience here amazing. read more

Rayes was awesome! Great service and ask for her section. You won't regret it!!! Just truly a great server

My family and I have been coming to this Norms location for years. The service is always great and the food is always delicious. Never really had any complaints it's a very clean and friendly environment. Our favorite server Tony is always great and attentive, always making sure we're taken care of :) read more

Since coming into the door, we were greeted with a smile. The energy the staff brought that took care of us was amazing. & the food? On time, quick & delicious! Kaylee was so sweet as well I loved her energy & personality, took care of us so well she deserves a raise read more