came with some family, our server Tony was amazing! So helpful and kind! Food was great at well.

My experience at Norms was outstanding, thanks to Alejandro and Tony. They both went above and beyond to make sure everything was perfect from the moment we arrived. I'm very attentive to customer service, and it's rare to come across employees who truly care about their guests the way they do. They were friendly, professional, attentive, and always made sure we had everything we needed without us having to ask. Their positive attitude and excellent service made our meal even more enjoyable. read more

NORMS Restaurant - Breakfast & Brunch Near Me - Riverside, California

People like Tony and Adriana are the reason this place keeps me coming back. Their hospitality and welcoming attitude make every visit feel like coming home. I find myself driving miles out of my way just to see them again, and that says a lot. My go-to order is the Bigger and Better French Toast Breakfast with scrambled eggs, sausage, and bacon. The food is always delicious, filling, and consistently prepared with care. The chef truly understands the assignment when it comes to both quality and customer satisfaction. The ambiance has a wonderful old-school, nostalgic charm that makes the restaurant feel comfortable and inviting. While the food is excellent, it's the people who make this place special. Seeing Tony and Adriana is always a highlight, and the great food is simply the bonus. read more

OMG What have I been missing when I just want to eat simple affordable food from amazing Servers!! Shame on me for avoiding you all these years! I'm a bad person. First time I went it was a late night right before they closed, just me the lone diner. Stefany brought me an wonderful perfectly cook burger special and yummmmy lovely cooked to my request fries. I ate much too much, I enjoyed it that much and I kept my promise and was out at closing time! That burger is in my personal fav list! Tonight, 3 months later, Stefany still remembers me and I told her, I was hungry for dinner tonight. The entire staff treated this lonely diner very special. I need the TLC, eating alone bites! They made sure I felt at home with a well prepared (not a burger) hot meal! Just to protect my service providers please respect that it was extremely quiet both these nights, so please don't go there when the place is full of customers and expect my total experience, but know with patience they honestly do want you to feel comfortable and well fed when you visit. Guess I won't mind eating alone if I take the drive, especially for a burger, drink and perfectly cook fries. Thank you Riverside Norms Staff, see you soon. read more

The Bigger better breakfast was great, everything was the way I wanted it. I had a great waitress named Karla, so you know who to ask for. I've been coming in here for 4 years now and I have to say that the people that work here are great. The place is always clean. read more

Service is always nice and polite here at the Riverside NORMS. The menu is extensive; and there's something for everyone. I usually spoil myself with a Tbone&eggs with hash browns and a side of fruits and waffles.....but today, my hashbrowns came out burnt beyond recognition :( Don't know what happened but I was surprised they even served it to me. So again, I've brought my family to NORMS for the past 30yrs and we usually enjoy our meals here. With that said, it really depends on the team/wait-staff/cook that you encounter that can make-OR-break the experience. Today was a BUST......but hopefully next month, Norms, you'll do better. :) we still love you for the comfort food and the friendly service. See you next month! read more

NORMS Restaurant - Breakfast & Brunch Near Me - Riverside, California

I happened upon this spot looking for something else. Large space and decently clean. I was seated and managed to order quickly. They had various options as usual, and the food is good to me. I had a BLT, with a salad and drink, which came out to about $21. They offer senior citizens discounts also for age 55 and up- 10% off of your meal. Everything was to my liking during this visit, no complaints! read more

NORMS Restaurant - BLT. Lots of bacon - Breakfast & Brunch Near Me - Riverside, California

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Came with my grandparents for the first time and karla was very helpful towards us always checking up on us and making sure we're doing well 100% recommend her!:) read more

Full Rack of Ribs delicious. Now the service was poor. Started bad when I ask for a water as my drink. The waitress was just either didn't like me or had to many tables to handle. Waited 30 to take my order. Then she ask if I wanted fries with my ribs twice I felt like she was asking cause there was other options. I ask if there something else I can get, she smile and said no we don't have anything else. I was okay then fries. As she was leaving I remember a burger coupon and I ask her for it she all nah I don't do that go to the front. Went to the front and got told to ask her. Beside the ribs and burger I got a Mac and cheese with burn beef bits. The food came and I got the Mac and cheese I was were are the beef bits. I had to call her over and be where the beef she all we don't have any smiling in a mocking way. Then walked away. I was wait I only ordered it to try the burn bits she all I can add bacon I am like no I don't want bacon. If I knew there was no burn bits I would have order it. She was okay and walked away. I was no wait call the manager. I just ask to take the food and remove it she said okay. But no apology. The waitress is in professional she could have said when she drop the food sorry we don't have burn but but we can ad some bacon not just hand the food and hope I didn't notice. read more

We stopped in for breakfast and sat down right away in a nearly empty restaurant. While the staff was very friendly and the food was great, we waited over 30 minutes after ordering without any updates on the kitchen delay. We were on the verge of walking out when our meals finally arrived. Better communication regarding the wait time would have made a huge difference. Definitely hesitant to go back after this experience. read more

Reyes did a great job as our server. She greeted us right away and was so efficient and friendly! We got so much food with our order. Also the AC was on and it felt good inside! Very good experience! read more

Romero consistently provides exceptional customer service every time we visit Norms on Tyler Street in Riverside. He is always welcoming, friendly, and genuinely hospitable. His positive attitude and warm personality make every dining experience enjoyable. He is attentive, professional, and always makes us feel like valued guests. It's employees like Romero who keep us coming back. Exceptional food as well! Thank you for always going above and beyond--we truly appreciate your outstanding service! read more

First time stopping in at Norm's for two members of our party of three: we all agreed the experience was really great. We were on the way to Indio, so needed a place to stop for lunch half-way (not necessarily distance but time). The trip from Long Beach to Riverside took a lot less time than anticipated, so got to Norm's about 5 minutes before 11. There are 24 locations across SoCal, and unlike other Norm's, this one is not 24hrs, but open from 07:00 - 23:00. We were greeted warmly by the host when we entered, and immediately shown to a booth in the back. The two dining rooms are very large, with a definite retro fee but not outdated. Tony was our waiter, and he was extremely attentive throughout (even though he had a lot of tables to cover). We learned from his nametag, that he is a certified trainer, and his skills really showed from his efficiency, accuracy, and kindness. Like other restaurants, Norm's has a limited time value menu, which we looked at first. The three of us decided to try different plates, sharing some of the sides. We couldn't allow any take-home, so didn't order too much. Grilled Trout Fillet ($12.99) - I don't see trout in many menus out West, so had to get it. It comes with fries, cole slaw, tartar sauce, and lemon wedges. It was one whole piece of trout, grilled and seasoned well, topped off with fresh lemon juice. I really enjoyed it, especially for the price. The cole slaw serving was generous and it went great with the fish. The fries were not good...had been sitting out too long under the heat lamp. Cajun Chicken Sandwich ($13.99) - choice of side so got Onion Rings. My mother-in-law really enjoyed her sandwich, and shared most of the onion rings with me. The rings were good, definitely from frozen and food service grade, but fried well. Quarter pound burger meal ($11.99) - with fries and soda. The beef was fast food grade, and the fries were the same as mine. Seniors get 10% off of their meal, and like other diners, you get the bill tableside, but you pay upfront. Again, just wanted to call out how well our service went. The food was solid, and the value was good, but the service is what drove this review. Everything went smoothly, and Mom even asked if there are Norm's closer to our home...we will probably visit one of them in the near future. read more

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The service at Norms is unmatched. Romero and Alejandro went above and beyond, always so welcoming and charismatic, accommodating our requests with a smile and providing excellent recommendations. read more

The wait time was less than 5 minutes to be seated. It was great to be served by Tony. He knows the menu inside and out and has always refilled our ice tea without having to ask. The food was fantastic,as always with very generous portions. We always leave with leftovers! The restaurant was clean and very busy and smiles all around. read more

I always have a great experience when I visit Norms. The food is great, the service is exceptional, and the overall environment is very pleasant. Our server, Tony, was incredibly kind and attentive. read more

Incredibly disappointed with norms, I used to come here years ago and the food was delicious and I would often bring my family here. Me and my husband came today expecting a good meal but were left with burnt coffee, a sticky table and a raw porkchop and unseasoned undercooked eggs. I'm not sure how this place has gone so downhill in the past few years but definitely won't be coming back. read more

NORMS Restaurant - PORK CHOPS & EGGS - Breakfast & Brunch Near Me - Riverside, California

Food and service was outstanding. This is a nicer and newer Norms and the server was constantly checking on us making sure we got everything and the food came out perfectly in spite of them being busy on a Saturday lunch. read more

No patio seating and no service animal allowed Poor service felt unwelcome we left without finishing our meal read more

Reyes was amazing! Can't wait to come back here and order from her again. Highlight was the tres leches cinnamon cake read more

NORMS Restaurant - Breakfast & Brunch Near Me - Riverside, California

The food was great! We got the porterhouse 1lb steak with a baked potato and veggies. I change the veggies for coleslaw. It came with a soup and salad. My soup was a sausage and chicken gumbo and my side salad had thousand island dressing. The service was awesome! We had Jenett as our server. She was very hospitable , patient, and clear. She gave us all of our options and told us what was available. Answered all of our questions and offered us some suggestions about a take home meal which we ended up getting 2. The ambiance was nice.. the music was low enough to were my dad and I can have a clear conversation. Can't wait for the next time and if you want great service ask for Jenett. read more

NORMS Restaurant - 1 lb porterhouse steak with side salad - Breakfast & Brunch Near Me - Riverside, California

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The one stars more of a principal review, my kids were using the vending machine in which it sucked up a dollar whenever I went to go address it with the employee. They said what are you expecting me to do about it? They said the manager's right there if you want to talk with her. The employee ran to the back, told the manager, the manager refused to talk to us. The the employee came out and said there's nothing we can do about it. Call the number on the vending machine. I pointed out to her. There is no number on the vending machine. And she said , sorry that there's nothing I can do. It was more her poor attitude and the manager refusing to speak to us. read more

Staff is smile and give you nice big welcome. Food is great for the amount you spend. Tastes good and quality food. The location is good and clean. The online order app is limited on what you can pick for your soup since it auto pick for you however staff member was happy to exchange for daily soup. read more

Ask for Reyes if she is in. She is an amazing server. Food is always good and lots of it. Not to mention good prices. It is cold all the time so bring a jacket. read more

Came in the morning. There was a lot of people because of Mother's Day. The wait to get sat was 20 minutes but took 35 minutes. The waitress got our order as we sat down. 30 minutes later she came with an order that wasn't ours. She said "I'm confused." She left and gave that order to a table behind us. Apparently someone told her the wrong table number. We waited another 10 minutes for our order. In total we waited about an hour and 20 minutes to receive our food. I understand it's super busy and it's a holiday it was a hectic day. We got 4 refils of (hot) coffee before we got our food. Brother said the coffee (hot) tasted burnt. The food was good. I got a cold brew vanilla cause they didn't have caramel, it was good. I think the cold brew coffee is new. The busboy was on top of our section. He got our creamer and napkins when the waitress I guess forgot. He was constantly asking if we needed refills. Again it was super busy. I've been to this Norms twice before and one of those two times I got food poisoning, but this time the food was really good. I got a socal breakfast with sunny side up eggs, sausage and hash browns I wanted fries but the waitress didn't ask if I wanted hash browns, fries or fruit she just asked how I wanted my eggs and if sausage or bacon. The new hot sauces they have are not good. read more

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i love the gumbo!!! next time, i am taking a bowl to go as well!!! tasty, full of chicken and just the right amount of heat!!!! read more

NORMS Restaurant - Breakfast & Brunch Near Me - Riverside, California

Marbella was fantastic! Great service and the wings were excellent. Quick service and very friendly.

Just had breakfast at Norms. Food was great! Our server was Reyes, and she was assisted by Alejandro. They were so fast with everything. Food came out fast and hot! We're big coffee drinkers, I love that we never had to ask for more coffee! We'll definitely be back. read more

Came in for breakfast since I didn't have time to cook at home, and I'm glad I did. Norms really delivered. I ordered their 1 lb T-bone steak with country potatoes and extra scrambled eggs- everything was hot, fresh, and flavorful. The steak was grilled just right, not tough or chewy like some places, and the potatoes were golden and well-seasoned. The eggs were fluffy and not overcooked. You can tell they care about the quality of the food here. What really stood out was the service. From the moment I walked in, the staff made me feel welcome. They were super friendly, constantly checking in to make sure everything was okay, refilling my coffee, and keeping a great attitude throughout. It's rare to find service like this anymore, and it really made the experience better. The restaurant is large, spacious, and very clean. High ceilings, wide walkways, and plenty of seating make it feel comfortable even during busy hours. There's a big parking lot out front which made it easy to get in and out. The ambiance is nice and relaxed, no loud music or chaos - just a good spot to enjoy a hearty meal. Funny detail: there was an armed guard standing inside while I ate. Not sure if he's guarding the eggs or just keeping the peace, but it added a random sense of safety and humor to the visit . Prices are affordable considering the portions and quality. You get great value here. Tables are already stocked with all the basics: ketchup, syrup, jelly, etc. so you don't have to wait on anything. Overall, a solid experience. If you're in Riverside and want a filling breakfast or lunch with kind service and a welcoming vibe, this place is definitely worth it. I'll be back! read more

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Food service... everything great food is good service is great ...definitely I'm coming back

My server Tony was professional, friendly and knowledgeable. I'll keep coming back with such friendly service. Inside the place was clean too. read more

NORMS Restaurant - Yummy food - Breakfast & Brunch Near Me - Riverside, California

This was actually gross. The New York steak was what seemed boiled rather than how it should be cooked. I asked for it medium which should have some blood running out as any normal steak would but this one didn't and it had a white-ish pink look to it. Flavorless completely . When I cut into it , it was effortless , it didn't even saw through, as soon as I put the knife to cut it slid right through. Again, something I have never experienced with steaks before. Never coming back again, that's forsure. read more

NORMS Restaurant - 1/2 LB. NEW YORK STEAK & EGGS - Breakfast & Brunch Near Me - Riverside, California

Alejandro was super good to us, serviced us amazing today. He checked up on our table very often. Had us laughing & enjoying our time there today!!! read more

Our server REYES, was attentive kind and very informative. She gave us options on substitutions as my husband perfers more veggies annd fruit. We will be back. read more

Marbella was a fantastic waitress, such a sweet lady. The food was terrific and she hooked me up with these iced coffees that were very yummy! read more

Enjoying dinner tonight in Riverside, norms Adriana she is the best service very professional kind and sweet. Definitely wanna come back again. read more

NORMS Restaurant - Breakfast & Brunch Near Me - Riverside, California

Marbella was our awesome waitress. We felt bad asking for things over and over but she was super kind and said ask away I'm happy to get anything you need. read more

A MUST COME! The food and service is always amazing here! Kaylee is such a kind and sweet server! My wife and I appreciate her service and attention to detail! The food here is always great! THIS PLACE IS ALWAGS A MUST HAVE! PLEASE COME FOR BREAKFAST AND OR LUNCH!! Or BRUNCH, which ever you like! Also the restaurant is clean and very nice! You know they maintain this place very well! We love NORMS! read more

NORMS Restaurant - Eggs, waffle and chicken - Breakfast & Brunch Near Me - Riverside, California

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Marbella was incredibly sweet, thoughtful, and attentive. She made our first experience at Norms wonderful. They are lucky to have her

I was driving and my mother felt like having Norms, so we detoured on the fwy to this location. As soon as we got there, we checked in to a 15 min wait time, which went pretty quick. Then as we were directed to our seat, we got seated near the bathrooms. As soon as I sat down, I had to get back up to flag someone so we could move. It smelled like a burst piped or sewer water smell which was strong and disgusting! We got seated a few seats down. As I started looking around, this is when I noticed how dirty the place looked. I probably should have left then, but my mother was hungry, so we stayed. We then got to the ordering and decided to use the restroom after. The restroom was a whole other story. There was paper everywhere and toilets looked horrible! We quickly washed our hands and went back to the tables. Food came and again something was wrong. The soda my kid ordered was watered down and they gave me a potato instead of the veggies. It's not like I cared at this point cause by then I had already lost my appetite. I took some bites and the food was decent. We finished up quickly and left. When paying, I did inform the cashier about the smell, and she seemed to already know saying they had already mentioned it to manager. If they knew, then why did the server sit us or anyone there to begin with? There was an older guy sitting there by the time I left and I regret not telling him. Luckily, this location is nowhere by where I live, so I won't be going there anymore. I've been to diff NORMS in OC and never had an issue. This NORMS needs major work! read more