Mihai and his team are very professional, we are very pleased that we hired NorPro Services for our Bathroom remodel project, the work was finished on time record, all members of the crew were extremely knowledgeable, Mihai was extremely responsive and any time we had a question he replays promptly, never rush our conversation , always patient and willing to explain, we won't hesitate to hire NorPro Services again for our next project, we are very happy with our new bathroom looks and feels fantastic - Thank you Mihai !!!!!!! read more

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Mihai and the Norpro crew were incredible. We gutted our primary bathroom and did some minor renovations to two other bathrooms. We did all of this in the pandemic amidst several supply chain issues and delivery delays. Despite all odds against the renovation, Norpro was phenomenal to work with. They were thorough, detailed oriented, and very easy to work with. Mihai communicated with us throughout the project making it easy to understand the timeline and manage expectorations for the project. I highly recommend Norpro Services for all your contracting needs. We would without a doubt hire them again in the future. read more

Norpro Services Ltd - a bathtub in a bathroom - General Contractors Near Me

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I hired Norpro to do a total rehab of my kitchen and bathroom (down to the studs) as well as other significant work including rewiring the entire unit about 4 years ago. The latest problem I've had and the final straw leading to this review is problems with the tile in the bathroom shower. I had subway tile installed with thin grout lines. The grout has begun to fall out from between the tiles. It can be scraped away with a fingernail and feels like soft chalk in some areas. 4 years may sound long to be waiting to complain but grout should last 15 to 20 years or more easily if done properly. The floor tile they put in for the kitchen and the rest of the bathroom has been fine. I called them about the grout issue and they did come out to inspect it. I was told that the grout that hadn't fallen out yet was "fine". He offered to patch the missing grout if I had any left (after 4 years - grout more than a year old should never be used I learned from research) but he was not a tiler. He looked for reasons to blame me or the materials I bought based on what they recommended) and took no responsibility for the problem or for fixing it properly. Based on talking to several other sources and online research, problems could be improperly mixing the grout, poor preparation of the area before grout was applied or having the tiles set too closely together (they did not use spacers and the spacing in the bad areas is noticeably thinner then much of the rest of the areas). Some of the other problems included having to replace a transformer for my undercabinet lights because they installed one that was undersized causing it to fail. I had to attach all the electrical cabling they used that was in the basement because they left it sitting on top of the drop ceiling. Several repairs have been needed for the "tape and mud" job they did. The kitchen cabinets had multiple dings and dents from their installation. They were not the low bidder. I relied on other reviews but I'm extremely disappointed with the quality of their work and their willingness to correct mistakes they made. I recommend you look elsewhere for a contractor. read more

I recently hired Norpro to gut and rehab my bathroom and install new vinyl plank kitchen floor. Norman came and quickly grasped the essentials of the project. His estimate is the most reasonable one out of the 3 bids I got. They started on the day they promised, not a day of delay. The contractors working on the project are very skillful and professional. They finished the whole project in two weeks and the results look great. I'll hire them again in a heart beat. I recommended them to all my friends comtemplating home renovation. read more

Norpro Services Ltd - General Contractors Near Me

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After making the determination that it was time to remodel our existing bathroom, my wife and I decided to gets bids from multiple contractors for pricing. We didn't really have any set idea on what we wanted done, so we let contractors give us their best ideas. After interviewing a few contractors and realizing the pricing that I was getting back was over our budget, I went on Yelp and found Norpro. Mihai and his team turned my out of date bathroom into a great modern bathroom. Although Norpro does not provide direct design assistance, all of the vendors that he suggested turned out to be great. I would highly recommend Norpro if you are looking to renovate your bathroom. With the money that we ended up saving we actually did a little remodeling of our second bathroom, kitchen and some misc. painting around our place as well. Just know that your project will be much more successful with Norpro if you have a clear idea of what you want. We used houzz.com to come up with some ideas on how we wanted our renovated space to look. You will also have to make sure that you have the time to pick up some of the material and meet with the vendors. Norpro is more hands off, but is great if you know what you want. read more

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What can I say - Norm and his crew were awesome! Many of his guys have worked with him for over 15 years, and really LIKE working with him, so you know they are a good team. They converted a condo unit that hadn't been touched since it was built in the mid 1980s and turned it into a beautiful, up to date, and up to code, unit with amazing tile, paint job, electric, and all new appliances. Amazing attention to detail Kept within my budget Stayed on original schedule Constant email communication (a must for the blackberry world we live in today) Flexible when my plans/schedule changed Suggested better solutions to my needs (he's the expert and his team take pride in their work) Did NOT try to upsell or only push the most expensive solution Norm and his guys always told me when they had found something else that needed attention. He could have ignored other problems, but he kept me well informed and always let ME make the decision. A fun guy who is easy to talk to - another must for someone like me (whose home repair skills are limited to putting together Ikea furniture and hanging pictures on the wall) read more

Norm is great. We hired him for a bathroom remodel recently, and he and his team did excellent work. Norm was easy to reach any time we had questions or needed to discuss the details of the project, and his crew was easy to work with as well--all really nice guys. They stayed on budget and were very respectful of our place. They also bent over backwards to meet a demanding deadline... we had people coming to stay at our house, and they made sure we had a fully functional bathroom in time for their visit. We would definitely use them again. read more

There was a problem with cracked floor tiles and shifting toilet bowl in my bathroom - weren't sure what was causing the problem. Mihai Ghiurcuta from Norpro Services explained the potential issues and set a date to start the project which they kept. Once Norpro dug up the floor they were able to diagnose the problem and correct it, keeping me posted with clear explanations and pictures. The results are terrific and the price was fair. I'm very grateful I found Norpro and I can heartily recommend Mihai and his team to others in need of a contractor. read more

Norpro Services Ltd - Cracked collar and poor fit between collar and pipe. - General Contractors Near Me

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We had our bathroom remodeled and Mihai and his team were recommended to us by a friend. SO HAPPY we got that recommendation! They were amazing from start to finish. GREAT communication and problem solving. Efficient, kind and talented workers the entire time. The job started and finished earlier then we expected. HIGHLY RECOMMEND!! We had gotten a quote for the same job from Gary's remodeling and it was about $4,000 more expensive than NORPRO but even worse then that... we called and asked 2 simple questions about our quote and Joe ignored us. We called back 2 more times to get our questions answered and it took him about 10 days until he finally got back to us. Luckily we had already found Mihai by then. read more

We had to redo 90% of our master bathroom because there had been so much damage from leakage in our shower. The only things staying the same were the sink and toilet. The original developer installed the shower floor very badly -- cheap materials, no pitch on the threshold, and a bad seal around our shower drain. We had to replace much of the flooring underneath the shower and some of the ceiling in the room below. The tile was so damaged from constant leakage that we opted to retile the entire shower and bathroom floor. We found NorPro online and they came to the rescue. With Mihai as our GC we had, quite simply, a perfect experience with NorPro: zero negatives and many positives. Mihai couldn't have been easier to work with. He communicates extremely clearly, which matters a lot, especially when, as in our case, there are some complicated details involved. But communicating clearly is one thing; being responsive is another, and Mihai did both. He was quick to answer email as well as text messages whenever we had questions or concerns. We had a quote within 24 hours of our first meeting with Mihai, and when we needed to make some changes, he followed up with a revised quote, again within 24 hours. Also, after construction began, when some major noise issues arose because of our bathroom location very close to our neighbors' bedroom, Mihai was very responsive to our request to give us advance notice for the noisier parts of the project so that we could in turn give our neighbors a heads up the day before (Mihai's subcontractors were also very respectful about starting any such jobs during regular business hours). We were beyond impressed with everyone Mihai hired: a tile installer, a plumber, a carpenter, a glass door specialist, and a painter, along with their assistants. The subcontractors were uniformly polite and friendly, happy to answer questions if they came up and quick to consult where decisions were required. We also felt completely comfortable with any of them in our house while we were there and while we were away. In fact, we ended up needing to have about half the work done while we were abroad for a week, and we were proven right in our complete trust of Mihai and all of his crew. I do want to give an extra shout-out to Mihai's tile installer, Marian. We are so happy with the results of his work! We opted for porcelain tiles to replace the slate originally installed by the developer, partly for looks but mostly because it promises to be less prone to leakage and less susceptible to erosion. Marian did a truly beautiful job with the materials and the challenging designs we asked him to work with. Finally, NorPro was 100% on time at every stage of the project, which is rare, as I'm sure most readers of this website know. There were also no surprise charges at the end of the project. We paid exactly what we were quoted. With these two achievements, combined with their brilliant repair and installation work overall, NorPro hit the trifecta for us. We will certainly hire them again the next time we have a project in their bailiwick. read more

Mihai and the Norpro Services team replaced our non-functioning whirlpool tub in our only bathroom with speed, professionalism, and the advice we needed to have a successful outcome. We had our old tub replaced with a large soaker tub and the surrounding tile redone. In addition, we had our bathroom vanity, medicine cabinet, and lighting replaced. Mihai was able to provide recommendations on tile and bath as well as aesthetic considerations, and most importantly, made sure that our bathroom was up to code and done right. All of the Norpro Services professionals were efficient, ethical, and understanding. I can't recommend Norpro Services enough to anyone looking for a bathroom remodel or installation. They are fantastic professionals with the highest integrity. read more

This is the 2nd time I worked with Mihai. I highly recommend anyone who want to do some renovation to talk to Mihai first, let him have a chance to serve you. Both experience are great. I asked him to installed tiles in the laundry room, and a range hood. Because last time, the experience was so great, I just gave Mihai the lockbox and he managed to finish the job without me supervising in the condo. The job was done professionally, and quickly. I had a big renovation in my condo, and interviewed several grade A contractors from Angie's list. A good contractor will finish what he has quoted you and explains the work in detail, and an excellent contractor will go beyond that. During the tile installation, Mihai told me that there was water leakage sign on the drywall, and he found that the leakage was due to the hot water valve and suggested me to hire another plumber to take a look. I was very happy to work with Mihai again. I would definitely suggest him to my friends. read more

Mihai is unique in the remodeling world - he comes when he says he will come; his workers are all highly skilled (no new guys just filling in); he solved problems that I created by buying the wrong products; he finished sooner than expected; his workers are meticulous, polite, wonderful to work with. Our bathroom turned out great. This is the second bathroom we have had him remodel. I have the greatest respect for people who know what they are doing! Our next project is the kitchen - we would consider no one else. Grace B. read more

I hired Norpro to do some remodeling work in our basement. Norm's guys put up walls, added electricity, primed and added trim and worked non-stop for about 2.5 weeks. When finished, we had three new rooms- including a bathroom with detailed stone tile work. The guys were on time and reliable, easy to talk with, and Norm was very responsive, as other reviewers have said- he always answered my calls. We were on time and on budget, and the hard work was very appreciated. My only side note is that the finishing work was not consistent in some low visibility areas, but overall we are very very pleased. I would recommend Norpro to a friend and will use them again down the line! Thanks Norm! read more

Norpro Services Ltd - New shower and tile by Norpro - General Contractors Near Me

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If you need work done on your house or condo, look no further than Norpro. I recently hired Norpro for a fairly big job -- completely remodeling three circa 1980s bathrooms, painting practically my entire townhouse, and tearing out some closets in the basement and adding electrical down there. Norpro went above and beyond my expectations. As a fairly new homeowner who has never tackled any sort of remodeling, I didn't know what to expect. However, Norm and his crew made everything very easy. If you want, he will recommend suppliers for tile, fixtures, vanities, vanity tops, etc., and (bonus) pass along his contractor's discount for purchases from there, and (bigger bonus) pick up everything from the supplier and bring it to your house. Of course you can pick things out from wherever you want, but for someone like me who didn't want to be scrambling all over the place and dealing with deliveries, this was the way to go. Additionally, the attention to detail is exquisite. I cannot even relay in words how beautiful the tilework in my bathrooms is. Every cut is absolutely perfect, and the stone is laid beautifully. In my basement, you would never know that two odd shaped closets used to be there. Altogether, they did stunning work. Norm is very easy to get a hold of, and answered all of my questions promptly. We used a lockbox on my doorknob with the key inside (all of this work took weeks) so I could go about my business and not have to worry about being there to let someone in. Norm and his crew are incredibly trustworthy and friendly and I never worried about leaving them in my house all day. In short, don't even hesitate to call Norpro for your job. read more

Norm from Norpro is the only contractor I have ever met that actually sticks to the projected schedule. They are fast, pleasant, do great work and I would never hire another contractor. He completed a full kitchen remodel for me in 6 weeks and has since done numerous other jobs for us in both our rental property and our home. He has done work for a number of our friends who have also found him to be excellent. He isn't the cheapest, but he is the best. read more

Living on the Gold Coast has been a challenge for getting quality work performed at reasonable prices. We are more often than not disappointed in the workmanship of people we hire. But NORPRO is the exception: they are fabulous. We had the privilege of scheduling our plumbing work directly with Mihai. Best group we have ever worked with. Have lived in our home for 18 years and have gone through many trades folks. First time someone has given an estimate that was fair, and then stayed with it. And the work they performed was fabulous, especially Daniel & Florin. I would suggest this group for their professionalism and attitude. read more

Exceptional contracting experience! Mihai Ghiurcuta is an owner that communicates early and often and does exactly what he agreed to do on time. His tile installer Marion has attention to detail and a spirit of excellence like none other. Marion does not rush his perfection and aims to have esthetic symmetry. Mihai offers competitive price but most importantly delivers exceptional value and someone that I would not only recommend but will use again. His team is very respectful of the homeowner's property and I felt quite comfortable leaving the house to run a quick errand while Marion was working. If you are tired of disappointing results and a contractor who does not honor his word then come over to Norpro to experience the difference of old-world craftsmanship! read more

Norpro Services Ltd - Another exceptional tiling job by Norpro - General Contractors Near Me

Being new to Chicago I was very worried about finding a new contractor in the big city- I am very picky and was spoiled by my contractor of many years in my small city. When it became apparent we needed to either remodel our master bath or move, we went to Community Home Center and they highly recommended Norpro. We took a chance and couldn't be happier. Norm, the owner, was very professional-he came by almost every day and inspected what had been done. He always answered calls and emails (that in itself is pretty amazing.) He also passes on his professional discount to the customer, which not everyone does. In short, Norm is honest, professional, accessiblle, and has a talented crew. And our bathroom is awesome! Judie H read more

I was very disappointed with my experience with Norpro. I have two outdated bathrooms that I would like to freshen up and their websites says, "Whether you want a complete or partial bathroom remodel, we would be happy to help." Apparently, they have a pretty high threshold on what a "partial remodel" is. I sent an email detailing exactly what I need done and asking if that would be something they could do. No one responded to my email, so I called and left a message, again saying it was a bathroom remodel. I got a call back about my kitchen remodel (?) before having the bathroom expert call me back. I need to remove and replace the floor tile (another specialty, according to the website) remove and replace all the fixtures, and do some electrical work to get my 50's era bathroom integrated lighting mirror safely into this century. All of this is required twice. It ends up two sort of small-medium jobs that together make a decent medium-sized job. Or so I thought. Mihai came to my home and said, "well, I'm not going to say I refuse to do it but . . . " and then told me that only a gut job would be worth his time. Then he tried to hard-sell me on Sir Grout, not just telling to find a grout company, specifically Sir Grout. I reminded him that I needed plumbing and electrical, not just grout work. He told me I should find a company that could all that. Um . . . isn't Norpro a company that does all that? After all that, he never even sent me a quote. He just really wanted me to call Sir Grout. (I did, just to see if they could help, and they were also very insistent on knowing who referred me. I'm assuming there's some sort of referral fee he hoped to get even after he refused to even send a quote.) read more

I called Norpro to get help with a DIY gone a rye. They repaired and completed our marble time backsplash w/o damaging the new drywall we had installed. I based my rating on reliability, honesty, and price. They won on all accounts. His work is so freaking awesome! Very reliable and gave me honest answers to questions. He was on time, did the job in an extremely professional manner (came and inspected the job after his crew was done) and his quote was extremely fair and still can't say enough about the job he did.....exceeded our expectations! read more

Mihai and his group were not only professional, they left me with a high end master bathroom that I love. They were very patient with me as I asked a bunch of questions and they even helped me save money. When the shower was ripped out, they realized that the upstairs neighbor's shower had been leaking into my unit for sometime creating black mold. They went as far as to assess the situation in the neighbor's unit for free so they knew what needed to be fixed. This company goes above and beyond to ensure a fantastic finished product. read more

Mihai and his team were great to work with. We got several quotes for a complete guest bath gut job. We went with Norpro because we felt the most comfortable with them (Mihai asked us about several things we had never even thought of, took meticulous measurements just for a quote, and didn't try to up sell or push us on anything, but gave us great options). They worked very hard and did a beautiful job. They asked us along the way about any questions that came up to make sure we would love the final product. Our guest bath turned out great, and we hired them back to come do the master and the kitchen back splash. The team was just as professional the second time around. The tile guys blew me away by how hard they worked and the quality of their work- it looks amazing. Adrian especially was very nice and professional, and did both jobs very quickly. (his brother was great too, but I forget his name- he only worked on the first bathroom job). The final costs for both jobs were exactly what they had quoted- no surprises in the end. They were also very accommodating and understanding about my horrible schedule as a nurse working night shift. I would definitely recommend them to anyone doing a bathroom or other tile job. read more

I remodeled a master bath. They were fantastic. His crew was professional, on time and on budget. Mihai was super patient with me as it took me a while to make a few decisions. I would highly recommend this company and I would use again in the future! read more

I wanted some tiling work done at my condo, and contacted Norpro Services who were highly recommended by a neighbor. Norman came over to discuss options and gave me some great ideas for the project. I knew early on that Norpro was the way to go, and am happy and proud of the professional results. Thanks Norpro! read more

Norpro Services really helped us out in a bind. We had several projects that we hoped to get done on our new condo before we moved in and Norm was able to coordinate everything for us: layer of poly. on the floor, install glass tile back-splash, new tile and shower in 2 bathrooms, and painting. We're so lucky to have found a reliable and trusted contractor for this job. His different workers for each job were all courteous and arrived on time so that we could let them in and get to work. We are so pleased with the results and have gotten many compliments, always passing his name on to friends when asked. read more

Mihai coordinated a bathroom project for us -- taking out an old tub and replacing/installing a new one, as well as redoing the tile/paint surrounding it. Because of circumstances outside of his control (the first tub installed had manufacturer defects, and then the 2nd tub also had issues), the project took much longer and required several extra visits from Mihai and his crew. He always took the time to fit us into his busy schedule once we were able to take the next steps through the process. The final outcome looks great, and Mihai managed expectations within each phase, pointing out potential hurdles and costs before they were incurred. He did a great job. read more

Norm and his team were first rate. They refinished my entire basement including hanging drywall, installing laminate floors, laying tile in the bathroom, installing baseboards, hanging new doors, and painting. I originally gave Norm a May 1 deadline since my wife and I were expecting a baby... when the baby ended up coming early, Norm and his team rearranged their schedules to make sure the job was done before the baby came home. Their dedication to completing the job within the accelerated schedule was on display throughout! They even managed to install new bathroom fixtures even though it wasn't in the original scope of work. Quality was great and price was more than competitive. Thanks Norm, for making a very hectic time in my life a little less hectic. read more

Norpro did a great job on my bathroom. They were very easy to work with in terms of scheduling, working within my building's construction guidelines and very good at communicating the schedule. They were very respectful of keeping the space clean and really good and emailing or texting with any updates. Very happy with the overall job and would recommend them to anyone. read more

I used Norpro three years ago for a dry bar in my family room. Did a great job. Hired them again to soundproof a wall in my bedroom - didn't work. Not only did the soundproofing not work, but when I tried to contact the owner, Norm, directly, he ignored me. Since early March, I have called his office no fewer than 10 times. I received a call or two back from his assistant, who "assured" me that Norm would return my call. It's mid-May and I have yet to hear from him. As the owner of the business, I'd think he'd value his customers a little more. Very disappointed and will NOT be using them again - there are way too many contractors in this town to put up with this horrible customer service. Perhaps I wasn't a big enough customer for him to feel the need to call me back, let alone ensure my satisfaction; however, I'd prefer to do business with a company that values ALL of its customers, not just the ones with big, expensive projects. read more

We hired Norpro to do a gut remodel of a bathroom, and to re-tile the fireplace surround in our living room. We have been through a number of remodeling projects over the years, and this was one of the best experiences we have ever had with a contractor. Norm Persky is extremely responsive, professional and attentive to detail. He virtually always answers his cell phone, which is amazing in and of itself, and he was on site every day. This project was completed on time and on budget. Norpro began the work exactly when they said they would, and despite some add-ons, the entire project from start to finish took four weeks. They did an excellent job dealing with the inevitable issues that arise with remodeling in a vintage home (ours was built in 1937). Their workmanship is beautiful, particularly the tile work and wood trim, and we are extremely happy with the finished product both in the bathroom and on the living room fireplace. The workers were highly skilled, polite, careful and kind to our two dogs. They cordoned off their work area neatly, promptly cleared away their debris, and cleaned up their mess regularly. The project was completed with a minimum of disruption to our household. We also felt that we received excellent value for the price we paid--we obtained four estimates for the bathroom remodel, and one of them was almost twice the amount of Norpro's estimate. Overall, we could not be more satisfied with Norpro's work on this project. read more