A couple of weeks ago I decided it was time I learn to hang and mount my own TV. I ended up needing…read morea torque wrench to finish the job, walked into Jim Corbetts and the associate at the desk was so helpful came out helped me find the most affordable option and even opened the box to check it was the right size! Thank you so much it was exactly what I needed and will return for the customer service! also bought a pie and I'd give it 7.5/10 as I like my pie on the sweeter side would still try another!

I hate writing bad reviews. Really, I do. I know this is someone's job, their life and maybe they…read morehad a bad day. But dang it guys work with me! First they refused to return an item partner bought the day before. Had to hunt up the receipt. Alright, I can understand. Then came the Great Hex Nut Saga. I have a dresser. An antique one. The hardware needs these little hex nuts and the originals are like cast brass and are missing or shot. So off to the store partner goes with the ONE nut that worked. Came back with wrong size nuts, except for ONE that was correct size. (Stop laughing! It wasn't funny!) Mildly irritated. Partner went back, they were closed. Went back following day. I sent original nut and the ONE right sized new nut with partner. Somehow came back with THE SAME WRONG SIZE NUTS. I SAID DON'T LAUGH!! Apparently the staff wouldn't help partner, just pointed to the same spot and let them go. Take this how you want, but I mean, is it really that hard to help someone find the right size hex nuts? And they were like $4 something. I don't know if that's the going rate for very small hex nuts in general. Plus they don't give you popcorn like another hardware store I could name.

We needed some track lighting. After visiting two other high-end stores that didn't have what we…read moreneeded, we received good advice, a competitive price, and pleased with the service at North Bay.

This place is amazing! Just like other reviewers say, it doesn't look great when you walk in, but…read moreboy, do they know their business. They also had everything I needed in stock, which was fascinating because the place is pretty small. Vonte was wonderful. I walked in in a cloud of cluelessness and had lots of questions. He patiently listened to my tale of led lights and buzzing dimmers, and then we jumped right in. He didn't rush me. He explained everything and even set me up for success when my electrician arrives to install. From a female perspective, this place is awesome.

Great customer service! We are working on a tight timeline for a landscape project. I needed…read morequality soil on Saturday. The Tamalpias top soil turned out to be perfect for our needs. This place is truly low-key and even though I've lived in Marin for over 50 years I wasn't aware of their existence. They are now my go to place for quality soils.

Love this Small local business Friendly customer service…read moreand offer a great selection of landscape materials as well as animal feed etc!!!

I recently purchased a new dishwasher and range from Manny. From the start Manny was professional…read moreand informed and was able to guide me to the perfect appliances for my budget without any pressure. The delivery experience was just as impressive. I was given a clear delivery window and they arrived on time and were professional and efficient. I'll definitely reach out to Manny and his team again! Highly recommended!!

The staff at Homewise will flat out lie and be deceptive to get you to buy from them. They do not…read morestand behind the equipment they dump on their customers. They desperately push older equipment on their customers so they can get it out of the warehouse. One of their favorite games to play is to sell out of stock merchandise to unsuspecting customers, when the customer gets tired of waiting for equipment that will never gets delivered and cancels the order, Homewise will hit them with a "restocking" fee. It's a big scam. Do business elsewhere. These people need to get their act together.

Great Excellent customer service and great employees that really go above and beyond and help you…read moreget the right things that you need to get the job done. If you're looking for the right electrical parts come to City Electric supply

Second time in for a return. Bro with the beard couldn't even stop eating to tell me about return…read morepolicy. Rude and shouldn't be in customer service.

Always great service and prices. Have bought many appliances over the years. Looking for a new…read morerefrigerator and they are my first stop.

I needed a washer quickly to help care for my elderly mother. I called Nick at Martin Harris at…read more1:45pm, told him I needed a washing machine delivered the next day. He said he had some in stock that he could get it delivered Friday and would put me on the delivery list. I got there at 2:35pm, walked out by 2:50pm, the washer was delivered at noon the next day. I truly appreciate working with a local business who listened to my problem, ( needed a washer quickly to assist with the care of grandma) and delivered great value, great customer service, showed concern for my predicament, and delivered on their promise to deliver it the next day. As a side note the washer was $200 less than home depot. Great value, great service, and quality products.

Great Local Hardware Store Excellent customer service and support. They have been here a long time…read moreand I hope they continue long after I am gone.

Great selection of hardware and tools. Very fine gentlemen working at this establishment and…read moreknowledgeable. Friendly and tools are good quality. Worth a visit for your needs.

I went to Fairfax Lumber because I wanted to support a local business instead of going to Home…read moreDepot. After this experience, I won't be back. I had five keys made, and none of them worked. When I returned, Bob, the manager who made the keys, told me he could tell the original key was "a copy of a copy" and that he had doubts when he made them the first time. I did wonder at that point why the keys had been made in the first place if he had concerns they wouldn't work, or why I wasn't warned beforehand. However, he was friendly, seemed genuinely willing to help, and offered to try to fix them, so I gave him the benefit of the doubt. Unfortunately, the adjusted keys didn't work either. I went back a third time to return them for a refund. I had paid with a $50 Visa gift card, and Bob attempted to process the refund back to the card. He told me it went through. Later, when I tried to use the card for gas, it was declined because the funds had not been returned. Neither Bob nor I realized at the time that Visa gift cards cannot accept refunds. When I called about the missing refund, I spoke with Lexi. She was abrupt and rude throughout the conversation. She insisted the only option was a Fairfax Lumber store credit. I repeatedly explained that I had lived in Fairfax for six years and that this was my first time shopping there. I had specifically chosen Fairfax Lumber because I wanted to support a local business, but a store credit wasn't useful to me because I needed the money for actual expenses, not credit at a store I never use. I am on SSDI and live on a fixed income, so the difference between getting my money back and being stuck with store credit at a business I don't patronize actually matters. After going back and forth, during which she became increasingly condescending and told me things like, "Everyone knows you can't refund to a gift card," while listing other stores that supposedly follow the same policy, she finally agreed to refund me in cash. She added that they would "never do that for me again." The next day, I went to the store. Before I could speak with Lexi, Bob intercepted me and pulled me aside. He told me he had overheard how Lexi was speaking to me on the phone and didn't want me to have to deal with that. He asked me to come back when he wasn't busy and assured me he would personally take care of the situation. Unfortunately, I became very sick and couldn't return for about two weeks. I left a message during that time but never received a call back. Eventually, I called again, found out when Bob would be working, and returned to the store. On what was now my fifth trip regarding this issue, Bob said he couldn't remember all the details, which was understandable. However, instead of honoring what he had previously told me, he brought Lexi over. She immediately stated that Fairfax Lumber does not give cash refunds when a Visa gift card is used and that the only option was store credit. When I reminded her that she had already agreed to refund the money in cash, her response was, "I would never say that." At that point, Bob sided with her, saying, "Lexi knows more than I do. She's been here a long time." He then began getting an attitude and told me that this was simply how things were going to be handled. I responded that I knew exactly what I had been told and that if they weren't going to honor it, they should just give me the store credit and let me leave. The irony came at the very end. Lexi handed me a Fairfax Lumber gift card and then slid over an envelope containing extra change because, according to her, that portion couldn't be put on the card. Apparently, cash refunds are possible when it works for them. The way this entire situation was handled was unprofessional, rude, and, after five separate trips, a complete waste of my time. The issue was never just the amount of money. The issue was being sold keys that didn't work, being told one thing and then something completely different later, having an employee acknowledge that I had been treated poorly, promise to make it right, and then completely reverse course. When you're living on a fixed income, being forced into store credit you can't use isn't a minor inconvenience--it's real money. If anyone wants a Fairfax Lumber gift card with about $49 on it, let me know. I won't be setting foot in that store again.

Jesse and Michelle were super helpful and friendly in the garden department I'll be back for sure…read more Amazing customer service!