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    North Jersey Customs

    5.0 (3 reviews)

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    8 years ago

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    8 years ago

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    10 years ago

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    Bike Boys

    Bike Boys

    3.8
    (6 reviews)

    Great service and honest work. The team at Bike Boys fixed my motorcycle quickly and at a fair…read moreprice. Highly recommended.

    Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

    Garden State Harley-Davidson

    Garden State Harley-Davidson

    3.3
    (32 reviews)
    $$$

    So the fact that I mentioned checking the manufacturers website was disrespectful ?…read more So saying check their website you might get a deal before purchasing is a problem ? Lmao smh you are going to kick me out of the store and try to justify that because I told them to check Simpson website for deals ? Smh that makes sense .. customer service is bs and as you can see they are full of themselves and not about customers. I was there buying parts a week before and guy said" when I take my hands off the bars my bike takes a hard left " and the guy at the parts counter was trying to convince him that is normal smh I would not recommend this establishment at all

    Excellent customer service…read more I visited this dealership today for the second time in my life. There are several HD dealerships closer to my house but in both cases, they had the parts I needed IN STOCK. What I needed today was on back order through the HD website and the wait time was a ridiculous 21 weeks. I could wait for months or just I could just take a ride up there. But before I drove up, I called to see if the part was actually in stock. The person who answered my call said the parts guy was tied up with a customer. Instead of telling me to call back or dumping me into voicemail(I hate that!), he checked and confirmed the item was as present in the store. It was. Maybe my two experiences were exceptions to the rule. I don't know. They are what happened to me. I realize these were trivial events but trivial events are what builds customer trust.

    North Jersey Customs - motorcycledealers - Updated June 2026

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