Ricky, Chalsie, and the entire team provided truly exceptional service. We live in a high-rise with…read morea very specific A/C system that was ready for an upgrade, and they took the time to understand all of the unique requirements. They worked closely with us to ensure we ended up with a system that is not only extremely quiet, but also looks brand new. Their attention to detail and clear communication made a potentially very stressful project feel completely manageable. We are incredibly grateful for the extra care they provided from start to finish--they truly took the stress out of the entire process. Highly recommend this team for their professionalism, expertise, and outstanding customer service.

Exceptional Service for maintenance and service! The Team works well and takes time to ensure your…read morehome is protected and respected. Our yearly cleaning was overdue and was remarkable when completed. Both units are once again operating like new with cold, cold air conditioning. Pricing is very fair and competitive.

I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I am a second time customer with APB Construction HVAC and every service has been excellent…read more Customer service has been very polite and friendly. I did have to call back to have an extra repair done and Trent was very responsive and helpful. He was able to fix the issue quickly. I highly recommend this company if you need anything AC. Mahalo everyone

We have 7 AC systems with Craig's Air. We had worked with many other companies and by far he is the…read morevery best in Hawaii. Very knowledgeable and fair prices. Went above and beyond to have this large of a system installed on a weekend. Much appreciation for helping us have a functional office come Monday morning. I would recommend his company for any AC work. You will know right away how Akamai and genuine he is.

AC split units in our upstairs bedrooms were not blowing cold air. I called Craig's AC since they…read morewere the ones who installed the units a few years ago. Their technicians came out and quickly diagnosed the problem and effected the necessary repairs. These guys are really good! I highly recommend Craig's for all your AC needs.

Reid and his crew did a great job installing two Carrier central AC compressors along with two…read morein-house fan coil units. They also installed three split AC units in the walls of two rooms. They were very professional, on time and diligent.

Trusty C S Mechanical to the rescue...again and again! The air conditioner in our bedroom was…read morerunning warm instead of cold. After calling C S Mechanical, Reid sent Brian over in about one hour! So helpful! He quickly diagnosed a possible leak in the A/C line so we decided to get a new Mitsubishi unit to replace our old Fujitsu. After ordering a replacement, JayR came within 2 days to remove our old unit, mount and install our new unit, and explained how to operate and maintain our new system. We are now enjoying the comfort of a cool night's sleep! Yay! So impressed with their dedication and hard work! We really trust and appreciate Reid, Bryan, and JayR for their continued professionalism, reliability, and quality workmanship. They continue to be the best in meeting all our A/C installation, repair, and maintenance needs! Have a very Merry Christmas and a happy, prosperous New Year!

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

I have used Mark for both cleaning, repair as well as purchase a system for him (for one that…read morecouldn't be repaired). He does a terrific job at very reasonable prices. He always comes the day that he commits to (some other guys have rescheduled). Can't recommend him highly enough!

I Highly recommend The AC Guys! Outstanding professional customer service, very prompt response…read moretime (even evening & weekend). On a Friday night, we had a leak in one of our split units and Mark responded within an hour to schedule a troubleshooting appointment. Mark came out and fixed leak. While he was here we asked him to quote us on replacing two 20yr old units and moving an existing unit. His quote was very prompt and reasonable. We scheduled installation and Mark & his (very professional and courteous) crew finished entire job in 6hrs. I highly recommend The AC Guys for any AC needs. Mark & crew are awesome! Thank you Mark!!!!!

5 years later and unit needs to be replaced. No clue if I have a warranty and good luck getting…read morethese guys to help.

Rostin and his crew installed our first two split AC units about two years ago and the last two a…read moreyear later. Everything is still working great. They did a really solid job, and the quality of their work shows. Rostin was super easy to work with, very responsive, and accommodating. His team made the HOA approval process simple with the detailed installation packets they provided, which saved me a lot of time. I also hired Matt, their electrician, for some other work around our townhome, and he did a great job too. I highly recommend this team if you want reliable and professional AC installation.