Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Rich is a very professional agent with tons of knowledge about the property, and he helps us avoid…read morelots of potential risks about our condo! So, yes huge recommendation if you need to buy a property! Rich is the best agent!

Paul charged us a broker fee for an apartment, which is blatantly illegal. Is this a real estate…read morefirm you want to go with if they have no disregard for the law?

The entire team at Brad Hutchinson are all fantastic. They've been a pillar of Melrose for decades…read more They are responsive, knowledgeable, enthusiastic, passionate, experienced, vetted, and friendly. I highly recommend them for all your needs around buying and selling of real estate. Call them today! You won't regret it for a moment.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

I cannot say enough fabulous things about Courtney Wood! Working with her has been an absolute…read moredream. I reached out to Courtney on a whim after reading many great reviews about other's experience with her. Shedidnotdisappoint! She was extremely responsive, honest and I felt she always had my best interest at heart. She clearly knows the Boston rental market. She managed my expectations and also advocated for me time and time again. I had a very small window to secure an apartment post 9/1 and Courtney helped me find a place in my top location with all the amenities I was hoping for. If you're looking for an apartment in Boston, Courtney is your girl!

The team that came to my apartment to clean was very professional and thorough. It was a big job…read moreand they tackled it with ease and grace. I was beyond impressed with their work and thrilled with the outcome. I highly recommend this company to any and all in The Greater Boston Area. The caliber of their work and price cannot be beat! -Jenny B., Somerville

I found a listing on CL and sent them an email.. Then all this happened. Below is my email to the…read morebroker. Apparently they do want your money, but when you question their work ethics, they no longer care about making money and closing deals. Lucia's pride was more important. I mean clicking boxes and entering an email to send the results... it hard work. Enjoy :) To the broker: I had a really weird exchange with your agent Lucia Fiasco. I am not sure what her real issue was. I was just typing up my 1 star review for her and your company. Below is the text exchange, as well as she sent me about a dozen different places. She did not bother to take the time to see if the listings actually met our requirements. Places did not allow dogs, not near public transport, wrong area, etc. Then she has the audacity to get snippy with me, when all she can do is click a few boxes. SHE DID NOT EVEN BOTHER READING THE LISTINGS BEFORE SENDING THEM TO ME. What kind of customer service is this? I HAVE MONEY I WAS GOING TO GIVE YOU AND SHE BLEW IT! Your post said that you had other listings in Newton. She seemed to get pissed when I started to inquire about the other listings your brokerage has. I was looking for an agent that had places to rent. If I wanted to click a few boxes on MLS and look at other peoples listing, I can do that. How does she get clients to pay if she can not hold a conversation with me? She was enough of a smartass to offer your email, but then ignored me when I asked for it. She unassumingly forgot about this email, as well as her cell phone attached to many listings, including... Home prep LLC. Is this how you operate your business? Lucia: Mike this is Lucia my broker gave me your number to contact you for a rental. How many in your group? Any children or pets? Also when are you looking to move? What are you areas of interest is it just Newton? Chat soon Me Newton would be great. I grew up in Needham. Anywhere in a decent part of Boston or metrowest. Must be close to t or commuter rail. We have 1 dog. Would like but not mandatory a fenced yard and if apartment on first floor, but prefer house Lucia: Ok perfect. Your email is blocked by craigslist. Can you please provide for me and I will send along the listings. Thanks Me: (gave my email) Lucia: 4 bedroom Me: Yeah $2600 max Lucia Sent a few. There should be like 8/9. Thanks let me know if you have a specific location and I will cater to that Me: Ok I'll take a look thanks Me: Our move in date is feb 15th Lucia: Ok we can work that out Me: Are any of these your offices listings? Lucia: I am a real estate agent I share listings with other realtor. Why do you ask? Lucia: Their are a few on the list from my direct office few others are shared. Me: I know you are a real estate agent. I was too a real estate agent. That would be pretty deceptive to say if you are just pulling from MLS Lucia:My office works with three other offices and yes MLS is a shared listings site you Should know that. Ok not sure what your argument is here. Have a nice night. Me: I was just looking for an agent that has a place for rent. I'll let your broker know how professional you are. Keep up the good work Lucia: Ok have a nice night. Lol Lucia: Let me know if you need his email I can provide it to you. Thanks Me: Thanks what is it Message from Henry the Broker: Sometimes people don't click. There are just as many bad clients as bad agents. Seems like a minor miscommunication. If you were an agent and didn't want mls listing sent to her you should have told her that. I would have sent them to you to look at.. why not? That's what they're there for.. just move on. Fyi if you're an agent you need to disclose that immediately. No need to badger agents who are just taking time to send potential listings you may like, and are willing to make appointments and show you places. Seems to me like she was just trying to help, whether or not she did.. no need to freak out. Alittle childish My response: Seems to me that her and you can not take the time or care to have adequate customer service skills. Neither her nor you seem to care what I am saying. Seems like a recurring theme. I am just shocked at the lack of care. You are dealing with peoples livelihood. SHE WAS TRYING TO HELP? How does sending me a dozen place to look to sift through, that many I COULD NOT MOVE IN TO help? THEY DID NOT MEET MY REQUIREMENTS. Why was it so difficult to tell me which listings are in-house? Which ones are from the offices' you have a personal relationship with? And the ones that she just clicked a few boxes and entered my email? How is sending me listings that I can find anywhere else and do not meet my requirements help me? This is creating work for me. Not only creating work for me, but then you two expect to get paid for this nonsense. I am not an agent (reading is fundamental). I am in the hospitality industry and if you call this customer service you are way off... out of space

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!

Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Working with Kim to sell my condo was filled with many mixed emotions. Kim understood and was very…read moreempathetic supported me every step of the way! She was respectful in that we could not have any open houses. My condo sold in 5 days over asking price! The photos and flyers were outstanding! Feedback from friends and neighbors who saw it could not believe what a beautiful job Kim had done in presenting my condo. Kim exceeded my expectations as a Realtor now as a friend. Kim is the BEST!! Thank you again Kim!! :)

My husband and I are first-time homebuyers who were looking to buy in Melrose during a very…read morecompetitive market (late 2022/early 2023). On a whim, we went to an open house in Melrose and decided to make an offer. We contacted Kim Perrotti and she helped us put together an offer (and get pre-approved!) in under 24 hours. Although we got outbid with that first house, we ended up getting the second house we put on offer on, which is unheard of in this market. Kim was never pushy and did not waste our time showing us any houses that we weren't interested in or that didn't meet our criteria. For the house we ended up in, we worked with Jay Morneault on our offer. With Jay's guidance, we were able to put together a winning offer despite there being 11 other offers. We are so grateful to Jay and the entire team for helping us achieve our dream of home ownership, especially in this competitive market. They know the Melrose area incredibly well and they helped make the home buying process as streamlined and stress-free as possible. I would definitely work with the Kim Perrotti team again when buying or selling in Melrose.

I have had 2 dealings with Medford engineering and survey, when we first did our survey 3 years ago…read moreand this year when my neighbor removed our corner survey marker. They've always been responsive and set my expectations on when they were coming out and when they would have the survey ready. What I also appreciated was their honesty on what the work would entail.

Chuck was an absolute pleasure to deal with. He was very responsive, performed a survey on time,…read moreanalyzed my architectural plans and amended the drawings accordingly. He even found a mistake on the architectural plans! It is the best professional service I expected. Would hire again in a heartbeat!

My boyfriend and I recently rented our first apartment together through Eric Burke at Nextstep…read moreProperties. As an out of state client, and a dog owner, I was a bit concerned that we would not be able to find the right , pet-friendly apartment in our price range, by the time we had to move. Eric made this easy! We found a property he posted online and contacted him. He got back to us in a timely matter, answered any and all questions we had, and moved our paper work through quickly. My boyfriend was able to see the apartment during the week and we were able to sign for it together that weekend when I was available. Eric was right on time for all appointments, and kept his appointment with us despite being ill that weekend. This was very important to us, seeing as we had previously met with realtors who did not respect our time at all. Eric was not pushy, and made us feel very at ease when we met with him. Eric is a terrific real estate agent, and we hope to be able to work with him again when we buy our first home :)

From the owner: NextStep Solutions is a boutique real estate advisory company. We provide a wide array of…read moresolutions to small to midsize companies who are planning on moving, renovating or just reorganizing their office space. Our services include commercial real estate, space planning, interior design & construction mgmt, furniture procurement & office relocation solutions. Let us manage your project so you can manage your business.

I rented an apt at 54 Mountain Ave/ Malden/ MA and everything was good. Jerry was a great guy he…read moremade everything going easy. I'm so sad because I just knew he passed away. RIP Jerry

Jerry helped me get a beautiful apartment at a great price...he was definitely a king in his…read morefield....sorry to hear that he passed away....he was more than a rental agent....he was a friend

Excellent and professional realty ! Ask for Joseph tran and he will surely find you the home of…read moreyour dreams!

Pat Roberto is the best realtor around! He is knowledgable and experienced in the business. You…read morewill not be disappointed.