Steven Cohen arranged the sale of our Boston apartment and purchase of a new one. All went…read moresmoothly. He and his team have gone through this many times, and their experience shows. They respond promptly and know how to resolve the inevitable questions and problems that arise in this complicated process. Happy to recommend them.

We engaged the Steven Cohen team to help us find the "perfect " home for us in the South End. They…read morewere so informed about all aspects of the market that we felt that we became mini-experts ourselves over the course of our search. In addition to their top notch professionalism, they demonstrated a graciousness and patience (key when you're looking for the "perfect " home) that made the process exciting and ultimately successful. Thanks Steven and team!

I just want to say that I had a great Experience dealing with Phil.wr didn't a lot of time to find…read morea place to move and Phil made it happened for us ,we would reccomed Boston Premiere Properties to anyone who need quick and professional service. Thank you Phil, Donna and Ronald M.

RENTERS BEWARE! My boyfriend and I signed an application via Phil Ragusa on a Friday for a complex…read moreon Schoosett Street in Pembroke. The unit reeked of cigarettes, but we were assured it would be thoroughly cleaned before we (non-smokers with small children) move-in. He repeatedly told us that the complex used "to have a lot of riff raff, but the new landlord chased them all out" and we were "just the kind of people" the landlord wanted. Fine, the complex was in a location we liked. We then paid a fee, half months rent, through Venmo to Boston Premier. Per Phil's instructions it was sent as a regular payment, not as "goods and services". Later we found out we got the apartment. However; over the weekend our circumstances changed and on Monday we let him know we no longer were interested. He told us he'd let the landlord know and get back to us. On the return call he let us know the landlord was "extremely upset" and would not be returning our fee (over 1k). The landlord or management company was never identified. We had never met the landlord or signed a lease. Just were told our application was accepted, which is odd as to my knowledge landlords aren't allowed to accept application fees and we paid Boston Premier. Any attempt to get the company to clarify or give us a receipt was met with silence. I left a negative review on Yelp to alert other potential renters and moved on. 20 days later Phil found the review and proceeded to contact my boyfriend to get it taken down. To my knowledge he has both our contact information, but chose to reach out to him instead. When asked why Boston Premier never responded to my email he claimed that the email, which is the one found on the website and the email our applications were sent from, was defunct and nobody checked that. At this time we are supposedly receiving half of our "fee" (still no receipt or clarification) back after he "fought for us" with "the landlord" and he still wants this taken down. I wouldn't know for sure though. The "landlord" who is holding our money is a mystery. No one has contacted me personally. Just the male in my life.

Janet Lamb and John Ford are the Best of Beacon Hill. Setting a outstanding example of realtors…read moreespecially through this Pandemic. Their unconditional friendships also professionalism out weighs everything. I'm so thankful the whole process went so smooth and they found my perfect home. I will recommend Ford Realty to everyone that wants to Buy, Rent ,Sell or questions. I'm so happy

In case you're a skimmer, here's my bottom line: Ford Realty is the best experience in real estate…read moreI've ever had. Long version: Several months ago, my roommate and I decided we were going to upgrade to a bigger and better apartment. We began the search with online listings and direct contact with buildings we saw and liked. This got us nowhere. With every realtor we met, we got the sense that they were working to sell the apartment, not to find us one. After a particularly depressing visit to a managed building whose claim to be right on "Boston Common" is only valid if that happens to be your nickname for the local strip-clubs, we were walking down Tremont and decided to stop in to the only real estate office that was open. This was a Sunday, by the way. The guy at the desk, Mike Rowe, sat with us for about half an hour. He got to know us, heard what we had already seen and liked/disliked, and asked about our specific preferences. By the time we left, our bad moods had been neutralized by Mike's assurances that we still had hope. This is where I point out that my roommate and I are extremely picky. We had a very specific idea of what we wanted, where we wanted it, and how much we wanted to pay. Mike showed us apartments of every shape and size all over the city . Our hunt lasted a long time, months thanks to our nit-picking. Through the whole endeavor, Mike was taking us out every few days to see at least two apartments, sometimes as many as five. If we toured the place and didn't like it, he knew and said as much before we needed to mention it. He actually cared that we find a home we liked. Realtors aren't contracted. We didn't pay Mike a cent until our apartment was finalized; if we hadn't found anything, we wouldn't have needed to pay him at all. Despite this, he stuck with us, put up with our crap, befriended us, and somehow managed to be the most professional agent possible. In the end, we found the perfect apartment. It took forever (our fault) but we found it. The search would have been impossible without Mike and his dedicated help. If you need an apartment in Boston, go in to Ford Realty on Tremont St. and talk to Mike Rowe. You're welcome.

I've worked with Hillary a few times over the past 12+ years and it's always been a seamless…read moreexperience. She helped me find 2 great apartments, and when it was time to buy a house, I knew I was going to work with her again. She remembered me immediately and made the very stressful process of buying a house less scary. She's so knowledgable about the housing market and gave us amazing recommendations for a home inspector, mortgage broker and even movers. She really knows the ins and outs of the entire process and will steer you in the right direction so you can make smart decisions. She really wants to help you find the home that you're looking for. Hillary is friendly, professional, approachable,  and has a great personality. She's a pleasure to work with and I'd recommend her services to anyone looking for a new home.

from Michael Quincy, Mass / NYC…read more If you are looking to list your home and property on the market, look no further than Hillary Birch. That is to say if you want a dedicated, intelligent, highly experienced broker with deep integrity and a super kind heart. I first met Hillary about 7 years ago, just a month after my mom had passed. My mom had left me her two family home in the Wollaston section of Quincy. I live in NYC, and everyone & anyone around me at the time strongly advised that I sell the house. When I met with Hillary during this time period, I had expected her to advise the same. From my previous experience in the real estate business, I'm aware that a sale is a lucrative and desire commodity; certainly over the rental market. Much to my surprise, Hillary suggested that I keep the property as an investment, and rent out the two units. I intuitively trusted her expertise; and most importantly, her humanity (not necessarily a common trait in business). I took her advice, and in just over six years, my house DOUBLED in value. When I was recently ready to sell, Hillary was (& is) the only agent in the business that I would consider working with. Unsurprisingly, Hillary brokered an accepted offer in less than two weeks, for TOP market value; and we closed in less than one month. Due primarily to Hillary's diligence, determination to make a deal advantageous for both parties, and her warm & gracious style.; the entire deal went smoothly from the first day to the closing. My only regret is that I don't own a another home in Boston, just for the fun and ease of working with Hillary all over again-:) Additionally, ALL of folks that Hillary collaborates with to make a selling a home successful transaction (including lawyers, contractors, etc) are reliable, dependable, and honest. Deciding when or if to put a home on the market can be a stressful proposition. However, if you're lucky enough to have Hillary Birch selling your property, you will be in the very best of hands. (And check out her wonderfully creative & upbeat property ads on Instagram!!)

Terrible experience with this company. Totally unprofessional and disorganized…read more First problem: we didn't find out until a few days before our finance contingency was set to expire that that the appraisal had never happened. According to Guaranteed Rate, the sellers had refused the appraiser entry to the property. A note that we only found this out because we reached out to them and not the other way around. We later found out from the sellers directly that they had never been contacted by an appraiser (we suspect GR dropped the ball and never scheduled an appraiser). Second problem: they lost our documents multiple times: we were, at one point, asked to resubmit some documents for the 4th time. Third problem: they failed to follow up on questions we had multiple times. At one point, a closing cost that was supposed to be taken care of by the seller was assigned to us. When we questioned, we didn't get an answer until over 24 hours later, which, in turn, resulted in a pushing back of our closing date. They also, wrongly, tried to push us into signing the inaccurate document, claiming that it could be "fixed" at closing. Fourth problem: Because of all of the above, we came very close to being fined by the sellers for delaying closing multiple times. Fifth problem: Despite very clearly telling them to leave me alone, they keep contacting me, trying to get me to refinance with them. After our experience in buying a home, we will never do business with them again.

Andrew and Team provided fantastic service - they were reliable, responsive, and got me a great…read morerate on my mortgage.

We found an apartment recently through David of Vangyard and It was really helpful…read more He guided us for many things and from my experience I must say vanguard has senior employees on place specially to guide customers properly and to run the service with good qualities . I had been to few other agents where youngsters responded in a different way. Make your terms clear and discuss with these guys they will help you out but ofcourse you need to have patience if you need a right place. :)

I have used Vanguard Realty since 2004 for purchases in Allston, Brookline, and last year in…read moreChestnut Hill. This has included three properties: two investment units and most recently a house I renovated, as planned, and live in. Vanguard has served as my rental agent on the investment units since 2007 when I decided they could do it faster, find better quality tenants, and for a higher rent then I was getting on my own. While Matt Bless is my primary contact, Howard and the others I have dealt with in both the Brighton and Brookline offices have continually provided me with the knowledge and service I demand. If you are looking for honesty, responsiveness, knowledge of the area and buying process then working with this team will be a sound investment as it has been for me. May 29, 2012: Closed another deal with Vanguard last month. Working on one or two right now that should come to fruition and close over summer. Continue to appreciate the great service I get from Matt, Howard and rental agents. The rental team at both locations found me real solid tenants for September as they have done for the last five years. Some at highest rental rates in 4 years. Could not be more pleased with personal and professional service. Thanks so much!!

Worked with this Realty office when we moved to the Boston area in '07, and to sell our house when…read morewe were leaving MA in 2020. Their services are excellent, they're good community partners; we were expertly guided by Lynn Saucier through the extra obstacle of selling during Covid restrictions. Couldn't be happier with our experience from start to finish!

We had a wonderful experience with Deb Galiga at Jamaica Hill. She found a great condo for us, was…read morepatient, responded quickly to our calls/texts/emails, and was honest with us about what we could get in our price range. She bent over backwards. We had an odd situation-- the seller's broker for the condo we bought dropped the ball on a number of things-- and she kept a good sense of humor and was very reassuring. She made what could have been a mess into a great experience.

Randy did a great job helping us navigate the entire process. He was easy to communicate with and…read morevery responsive, he was thorough in looking at properties and pointing out possible issues. He also has connections with a number of other very helpful and competent professionals in the mortgage, insurance, and other related businesses. These recommendations proved quite helpful. I would happily recommend him to anyone in the market.

We had the pleasure of working with Randy to find our perfect home. If you know anything about the…read moremarket right now you know how tough (impossible) it is to find a home that checks all the boxes. Our experience with Randy started off amazing, he prepared a presentation of what our entire experience of homebuying will be to get us ready for each step of the journey. He set us up on Compass where we could easily track open houses in the areas we were interested in. Every open house he accompanied with us he had a wealth of knowledge he was able to share about the property and gave us sound advice every time. The total process felt so seamless with Randy along with his team of experts he recommended to us with our Mortgage, Closing and everything in-between. Randy was always a text or call away and had great advice during every step of the way. If you are in search of a realtor who is an expert, a leader in his industry, responsive and overall great person you've found the one. Cannot say enough good things about Real Estate Randy! During our closing Randy was sweet enough to put together a very thoughtful care package for us to wish us well on our new homeowner journey. We look forward to working with Randy again in the future!