Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

Mark is very knowledgeable and very generous in helping his customers know every option available…read morefor their plumbing solutions. He patiently spent time educating me on the decision I needed to make for my sewage drain line. Great customer service begins with understanding your customer's need first before offering the option for solution. And Mark did just that for me.

One of the best experiences I've had with a plumber. If I could give 6 stars I would…read more We were visiting my mother and her kitchen sink drain ended up breaking while we were there. I contacted Mark via Yelp and within 10 or 15 minutes he responded. He came out the next day and fixed the issue within half an hour and did it reasonably priced. We'll definitely be using him again!

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

I have used Advanced Plumbing for years and will continue to use them. The work is precise, the…read moreservice is excellent and the prices are fair. You'd be hard pressed to find a plumber better or more reliable than Joel. He is a true professional.

Highly recommend Advanced Plumbing. We were in need of a new water heater. Joel came and replaced…read moreour unit. He was prompt and professional, everything was explained to me and everything was done at a reasonable cost. Will definitely look to Advanced for our future plumbing needs.

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.

We, unfortunately, had another plumbing issue. Like the previous plumbers (Taylor and Anthony)…read moreWill was skilled, professional, friendly and customer oriented. He also provided information regarding what we have to do in the future regarding another matter. As always, we were very pleased with A-fordable.

Tashawm McDade is synonomous with APPS and his AKA email bears no resemblance to his name, so…read morethat's suspicious. I had given him a $175 deposit on a sanitary Tee he was going to install in place of the current one atop my basement stack. After apologizing Monday due to a death in his family, he said he would come out Tuesday after noon. At about 1:30, I asked when he expected to arrive, and he responded 3 p m., then quickly 6 p. m., and I texted that "6 p.m will be fine", but he never showed and it is now 9:02. This isn't the first time he stood me up, but it is definitely the last time!

I had a valve leak, the price to fix it was reasonable. The service was quick. I appreciate the…read morepromptness.

I'm glad I called R&L. They came out within quickly and fixed my furnace humidifier. I contacted 4…read moreother companies who either couldn't come out for at least 2 weeks, or wanted to charge me a high price just to look at the issue. Mitchell, the tech was great - he explained everything clearly and gave helpful tips to keep my system running longer. Highly recommend R&L! Services

Very respectful service man. The lady that takes the calls is so nice. Thank you all so much. Did…read morean excellent job. Made my life to much easier. Highly recommended. You have a new customer in me for any future jobs.

Great customer service. Speedy response. Quality work. Definitely will do business with them again…read more -Ms. Blue

Amateur and unprofessional. The plumber came to install two gas ranges and two dishwashers. We sent…read morehim pictures of everything the previous day. He came, walked around the job site for ten minuteses, went to his truck and came back stating that "I can't do the job today." When I asked him "what was the point of coming out?" he walked off and told me "you can call someone else." A complete waste of time with a total amateur. Do yourself a favor and take his advice: CALL SOMEONE ELSE. -The business owner has commented on my review. Just so everyone knows, I called a different plumber who came out the very next day and installed the dishwashers and gas ranges with no issue. Ossie Bryant was fully apprised of the job and sent pictures (at their request) before coming on site. Not one item in the scope changed, except that I did not have him handle the meter repair (thank goodness). Any comments that I expected a "handyman" are baseless and only further point to the amateur and unprofessional nature of this enterprise. To indicate that someone is "not a client" because the vendor walked off the job is utterly ridiculous. Seriously, do not call this company.