These guys were wonderful! Just as the lock-down started, my basement flooded. Joe was great about coming in and talking through many different options for me. He and Eli, who did the work, made sure that I understood the new sump pump system that they installed. Joe even followed up on an electrician who wasn't returning my calls, to get him in to rewire the electrical outlet to support the backup battery. Eli came in very professionally, masked to work in my home during COVID-19, and worked efficiently. He explained everything to me in clear terms and made sure I had no questions before leaving. The system is working great, and I really like having the warranties on the equipment and the work. I have already recommended them to my mom, and would do so for anyone in the area. I am highly satisfied with Northern Mechanical! read more