I am the owner of a luxury German brand (my 5th of the same model) that has always been serviced at the branded dealer. I have done business with this dealership for 25 years, having purchased five cars from them during those 25 years. Recently I had my 50,000 mile service completed at the dealership and was told by the service advisor that my car needed new brakes and rotors, as well as some other fluid flushes and replacements. Since the quote from the dealer was substantial, I decided to take my car to Euro Motorworks, where I had taken my wife's Volvo after it was out of warranty, and where the service was performed satisfactorily and affordably. Imagine my shock when after telling the staff at Euro Motorworks that my car needed brakes, I received a phone call telling me that the car has plenty of brake pad left and that I didn't need any of the services that the dealership recommended or that I had brought my car in for. [[HIGHLIGHT]]My dealership's service department has lost me as a customer forever, and Euro Motorsports has earned my service business as well as my respect and eternal gratitude for their integrity.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]It was easy to get an appointment and everyone has been so kind![[ENDHIGHLIGHT]] I had an appointment for a simple inspection and oil change and after dropping my car off at 8 it was done before noon. They sent an invoice with recommended service for next time but there was zero pressure or pushing to proceed with anything extra this time. It came with the cost breakdown for easy budgeting for the next appointment. I like the touch of a folder to keep in the car with records and the little popcorn! Will be recommending here to others in the area! read more

Euro Motorworks - Auto Repair Near Me - Indianapolis, Indiana

[[HIGHLIGHT]]Amazing communication and work.[[ENDHIGHLIGHT]] 10/10. [[HIGHLIGHT]]Kelly and Lauren are the best.[[ENDHIGHLIGHT]] I will be taking my RS5 here forever. read more

Not only amazing service, phenomenal family owned business built on ethics; a rarity today.

Brought my car in, for my first appointment here, and it was a great experience. Making an appointment was a breeze. Response time via Yelp was very fast (next day) and calling to make my appointment was even easier. No long wait for someone to pick up the phone or waiting to be connected to the service department like you might find at many dealerships. And best of all, the woman who picked up the call was very friendly and helpful. She actually answered all my questions and didn't need to transfer my call to someone else. A loaner car was also offered, which I was not expecting so that was a very pleasant surprise. Dropping off my car and getting the loaner early in the morning as well as picking up at the end of the day were equally fast, easy and truly a breeze. The service rep was also very helpful and I really appreciated his covering of the service to be completed and letting my know he'd call if they saw anything else the might need to be addressed, as well as his call when everything was done and ready for pick up. Pricing was very fair and competitive as well without compromising in the service level provided. The many little details add up, and at the end of the day, they make all the difference. You can't really ask for more. I will definitely return here for my next service. read more

Euro Motorworks - Auto Repair Near Me - Indianapolis, Indiana

I brought in my Cayenne for a service. John and Lauren were fantastic. The premises were clean and well lit. It's almost like walking in to a dealer's service shop. I was quite impressed and very happy with the work they did. read more

[[HIGHLIGHT]]i just like to say when josh was working here euro motorworks had good integrity.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]fast forward now to the manager who took josh place has no integrity.[[ENDHIGHLIGHT]] i went to euro motorworks 02/19/2025 with the diagnosis of a sos malfunctioning message. talked to the manager about the diagnosis at which time he went to the service manager and came back, said they could fix the sos malfunction which would be $165-$200 i them stated back to the manager you can fix the issue for that price and the manger said yes i then scheduled my appointment for 02/25/2025 only to find out now they want to charge me $1400. [[HIGHLIGHT]]euro motorworks i feel use to be a honest business but i see at this point they care nothing about customer satisfaction.[[ENDHIGHLIGHT]] why would i pay $200 for a diagnosis that i already had and talk to euro motorworks about!! [[HIGHLIGHT]]bad business come back josh to save this company![[ENDHIGHLIGHT]] read more

to completely sum up. the only thing that was actually wrong with my vehicle is that a faulty camshaft censor had been installed, although it had been purchased as a new one. a replacement was installed, which actually worked as it should. the cost of this actual repair, $26.00. not $4200.00, as stated by this alleged company. sick, is what they are doing. ******customers beware!!!******* read more

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[[HIGHLIGHT]]This is a long review, but let's just say they missed on multiple levels, from service, communications, and customer service, they missed on all cylinders.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]First issue, when I scheduled the service, I asked for a loaner as my daughter would be driving an hour to drop the car, and that she would drop her car on a Wednesday and pick it up on Friday. This was okayed by the shop as we would not have scheduled the appointment otherwise[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]But when we declined the initial service estimate(I will explain more later) their customer service gal Lauren started to demand that we return the loaner immediately, with her mother Gloria calling my daughter Friday morning and leaving one of the least professional messages I have ever heard, and I worked as a general contractor for 15 years.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]While I followed up with Terry the other owner, he was apologetic, but I cannot say that was enough as Gloria owes my daughter an apology for her rant.[[ENDHIGHLIGHT]] Now as to why we declined the service. The car is a 2008 Black Audi A4 Wagon, the heater was not working, and she had just purchased the vehicle and we had an estimate from a local shop for $1200(but they could not do the work in time for her to drive home). When Euro diagnosed the vehicle, and Lauren called me, she pointed out that they also needed to replace the oil filter housing(I have since learned is a common Audi B7series issue) as that was the root cause. This where the expertise came into question. I had asked them to replace the Xenon bulb that was causing an error message on the passenger side lamp and check the TPMS sensor as well. Lauren then explained that the car didn't have TPMS and that the dash had been replaced. When I probed further on this issue she told me they realized that as the mileage was lower than when they serviced the car before. Well, they had looked at our 2007 Silver A4 Sedan in February, so I then told her they have the wrong car, as this car came from out of state. This is where Lauren showed a combination of carelessness or even recklessness. She told me the car must be the same color, I said no, it's black and it's a wagon. This caused me concern and so when I had a chance to look at the estimate(which was still for the wrong vehicle) I was not in a trusting state. The estimate for the heater core was $1400, not out of line from my expectation. The oil filter housing estimate was $1800. They had also added a new battery for $480 simply because it was the wrong size(no performance issues were noted). They also had a heater core flush lined out for $500, which would be in hopes that the core would not need to be replaced. [[HIGHLIGHT]]Now, I do understand that potential option but Lauren made no effort to convey that they could try the flush and if unsuccessful, then they would replace the core.[[ENDHIGHLIGHT]] Additionally, I have an issue with them not simply making a note about the battery, rather than placing it into the estimate. The car is 16 years old, why add effectively 10% to the estimate? So the initial estimate came to $4,437. This included $950 of charges that were unnecessary to a full functioning result. They also had around $430 in parts listed that were not needed for the repair. So, if they were being "client centric" they would have conveyed options based upon priority and for the actual job. By the way, my Audi tech here at home has agreed that those parts I referenced were not needed for the job. Lastly, knowing that I should not drive the car hundreds of miles, and looking into shipping the car home, I reached out to Lauren one more time to see if they could at least complete the work in time, she said no. [[HIGHLIGHT]]At this time I pointed out to her my issue with the battery, and that if they wanted to line item it out in the notes that would have been fine, This is when she, quite unbelievably, said that they wouldn't want me to have another shop point out the battery and wonder why Euro Motorworks didn't, as they are very thorough[[ENDHIGHLIGHT]]. I pointed out to her that to be considered through, you have to actually be thorough and not being able properly identify the car that you are working on shows that you are not what you claim to be. [[HIGHLIGHT]]Had I not had a shop here at home that trusted, I would not have know about to overcharges, but I still would not have hired them as Lauren and Gloria don't deserve to be rewarded for Lauren's carelessness and Gloria's rants.[[ENDHIGHLIGHT]] My shop here estimated the heater core at $1100 and the oil filter housing at $1300. So in the end I was happy to pay $800 to ship the car, and completed all of the work myself. They had 6 hours of labor for the oil filter housing and another 6 hours for the heater core. I completed both in less than 4 hours. I swapped the battery at Costco $130. I would not recommend them. read more

After five unreturned calls from the Mercedes dealership, I researched some alternatives and found myself at Euro Motorworks. They answered the phone, got me in quickly, and completed the service. A week or two later, my check engine light went on when my husband was driving ( I was in the hospital after just having a baby so it was a bit urgent to get the car looked at). They got us in immediately and took care of it. I once again called to get something small fixed and they got me in the next business day! They provide too notch service at competitive prices. I'm so happy with them and highly recommend them to anyone. They are the best! read more

[[HIGHLIGHT]]I had been going to this shop for years and was generally happy with them, until I had an issue with my car not starting after getting gas.[[ENDHIGHLIGHT]] I dropped it off and they said they couldn't find an issue and still charged a diagnostic fee. I then called a friend who told me it is probably the purge valve, just from me telling him what it was doing. He never looked at the car but was able to diagnose the issue. I was very disappointed and felt cheated that I paid the shop to do nothing, when it was such an easy diagno and fix. read more

I took my Mini Cooper to Euro Motorworks for a coolant leak and they ended up destroying my engine. During the test drive, John admitted to issues with my car's performance, yet they still declared it ready for pickup. Despite promises to call back, John left me hanging. This place is a scam, engaging in unethical business practices. They certainly do not stand by their service. If you value customer service AVOID Euro Motorworks at all costs. read more

Always took care of my Audi with excellent service. Technician who created Euro was employed by a foreign auto dealership. His personal touch to this shop makes it a success. Wish they would work on Volkswagen again. read more

I want to thank the Euro Team for assisting me with fixing my Audi A4. Very great people and service at affordable prices. When I arrived the loaner provided to me was running warmed up ready for me to go. When I picked my car up it was cleaned from the inside out smelling great as well. Everyone that I spoke with were genuinely friendly and not trying to be friendly to get your money. They know what they are doing, it shows on all of their service awards/certifications on their walls. Clean office as well. I wish they sold cars as well. You would definitely be happy with your purchase if they did.. Thank you again, I will be back for my recommended services. read more

Great people, great service, fair prices! My go to place for service on my Audi A8L W12 here for service regularly.

I'm a new mercedes owner & had my 1st service done with Euro Motorworks. A first class experience from scheduling to drop off to the communication about the health of my car. Plus my car was cleaned like never before when I picked it up. I won't go anywhere else. read more

I didn't get a competitive price quote for some service on my BMW. They also refused to do any work I wanted completed with OEM parts I was going to provide for them. Looks like I'm going to back to the dealership for service. read more

The worst customer service ever. Have driven across town twice now for a service appointment and each time had no record of the appointment! Then proceeded to give me grief for being upset!! Useless human behind the desk. And a smart ass mechanic who came out to see what was going on. They don't care about you or your car. Entitled and think it's your privilege to have them work on your car. read more

They refuse to work on my car cuz of what it looks like which is hilarious to me I described over the phone the car was a project they say bring it on over then make jokes about say u need to take that thing to a junk yard I should of smack the shit out of that dude but I didn't then I get there and drop it off hour later there calling me and text me telling to pick up cuz they refuse to work on it this place is a joke don't recommend read more

Way better service than my car's "official" service center. Professional, punctual, but most importantly knowledgeable and the service provided was excellent. They return my car without the issue and very clean. Price was fair too, so I definitely will keep using them. read more

Awesome experience with the team at Euro Motorworks. Had an oil change done at a reasonable rate. Josh was super helpful in answering all of my questions and being proactive with giving me updates and detailed descriptions of other issues that they found out about (that the dealer missed!!). Really couldn't ask for more from them and will definitely be recommending to friends. Very smooth experience overall. read more

We could not wait any longer for the dealer to service our Mercedes so we tried this place. They got us In quickly and repaired our engine promptly. They are very focused on the quality of their service and customer satisfaction. We'll start taking our BMW there now. Great service is hard to find - this place gets it. read more

My first experience was fantastic. The girl At the desk had everything ready for the loaner car and I sat down with Josh to go over what I needed done. I was in and out in 15 minutes. I received a phone call detailing what needed to be done and an estimate. My car was done early in the afternoon along with a complimentary wash and inside detail!! I highly recommend Euro Motorworks if you like efficient friendly service. read more

We were quoted an extremely wild repair price on my wife's car by the dealership. I found Euro Motorworks and took the German made vehicle in for a second opinion. Oddly enough the diagnosis did not include front axle replacement. The service manager, Josh kept us informed throughout the process and Lauren at the front desk was super. Repairs made at a substantial savings and car runs great. Highly recommend Euro! Thanks all. read more

Tired of bringing your auto to your dealership for over priced service. Euro Motorworks provides clean, dependable and professional service by certified technicians at prices less than dealer cost. Service is never done without prior consultation. Euro also can provide a loaner vehicle for a small mileage fee. Your vehicle will be returned with the agreed service complete and clean. read more

If you like being lied to, overcharged, and getting cornered into paying extra fees, this is the place for you! My Audi had been to these guys a couple of times in the past. Each time, I'd scheduled an appointment for what I needed and that service was done for the quoted price. So when my engine developed a valve cover gasket leak, I started looking for quotes to repair that. Online, Euro Motor Works popped-up with a few other shops and quoted $185, this was on average with the other shops. I scheduled an appointment to have my valve cover gasket replaced, and took it to them on time. A few hours later, they called me to inform me that an evaluation of my car had been performed for $90 and that my valve cover gasket needed to be replaced at a cost $320. So I'm on the hook now for $90 whether or not I have them proceed, and the total repair has more than doubled in price! Feeling cornered, and now up against a timeline, I had to agree to them complete work. When picking up the car and paying the ransom, they asked for my opinion of my experience. I expressed my objections and was called by a manager who listened to my complaint. She offered to contact the online advertiser who offered their service for $185. She called later enthusiastically stating that the online service would be sending me a check for around $200 and that I should get it within a few weeks. Several weeks come and go and no check. I called the Euro Motor Works manager to inquire about said check and was informed that they had changed their mind. No refund. Take your car somewhere else. The dealership costs about the same as they do, but treats you better. read more

If you're car is a older than 10 years, they won't even look at it. Even more so if it's a Jaguar. You'd think a shop that specializes in European imports that it wouldn't be too hard for them to see what's wrong. They're just looking for newer cars to charge more for repairs read more

The Indiana potholes finally got me! I had to take my car in to find out the axel and wheel bearing needed replaced. They got me in fast, gave me options, fixed it in a day and the courtesy vehicle was great! A month later, my car is still running great with no issues. I hope nothing else goes wrong but if it does, I will be back. read more

Had a small oil leak that ended up being covered under their parts and service warranty from my last major repair about a year and a half ago. Quality service and a business that stands behind their work. read more

It pains me to write a critical review of Euro Motorworks, but in the spirit of keeping Yelp an effective resource, I feel it's necessary. I've given this company high marks in the past, but I feel that the service has definitely declined in the past year or so. I brought my 2001 Mercedes E320 wagon in for an oil change on July 21, 2016. I also mentioned the BAS warning light and "defective light" warning light I was getting. Josh called me that afternoon and mentioned that it would take a little longer to figure out the warning light situation, and gave me an estimate for that work, which I agreed to. I picked up my car the next day, July 22nd. Within a few days, I was getting the defective light warning, and also a warning that my washer fluid was low. I thought the latter was really odd, considering I just had the oil change. But it wasn't worth bringing it back for washer fluid, as I'd rather replace that myself instead of driving back to Euro Motorworks -- it was just annoying. Last week, however, I got a warning light that my oil was low. I checked the oil stick, and it is very low. This led me to wonder if the oil change was not done on July 21-22. Maybe with the focus on the warning lights/brake light situation, the oil change fell through the cracks. On top of this, the complimentary car wash was not done, since the guy who does that was out. I did receive a coupon for a Mike's car wash. The washer fluid was completely empty, so I used what fluid I had on hand, which brought it about half full. I stopped by on Wednesday, September 14th, and Josh looked at the oil. It was a quart low, so he put a quart of oil in, and topped off the washer fluid. I paid $117 plus tax for the oil change, and I expected the excellent service that I have received in the past from Euro Motorworks. I don't feel that Euro Motorworks delivered on that promise in this instance. I brought my concerns to Gloria Heath, and the response back was quite defensive. She suggested that a leak and/or the age of my car had caused a quart of oil to be lost/burned in 1.5 months since it was supposedly topped off. There is no noticeable leak, though past and the most recent service reports stated there was oil on gasket which indicated a "medium leak." (These reports were in the form of estimates banking on future service work). The kicker was when Gloria said I shouldn't expect perfection. I don't expect perfection, but I do expect better than what was provided by Euro Motorworks for a $117 oil change. I've lost my trust in this repair shop, and will be taking my business elsewhere. read more

Euro Motorworks has renewed my faith in the auto mechanic industry. After years of trying to find the right crew to work on my German car, Euro has proven itself to be at the forefront of both customer service and knowledgeable staff. From the kind professional young woman at the front desk to the hands that worked on my car, I always felt assured that my car was right where it belonged. They also provided me with a comfortable loner car for the duration of the repairs. The price for services rendered was far less than the quotes from other mechanics. The team also cleaned and vacuumed the inside and outside of my car, as well as shined the tires. One week after my car was complete, I received a thank-you card in the mail with a box of chocolates. I will never take my vehicles to another mechanic. Euro Motorworks has mastered their art. Semper Fi, -b read more

If you own a European car, you have a few options in terms of repair/maintenance: 1) Go to dealer. Safe, but prices will make you regret owning a European car. 2) Go to generic shop. Prices may be low but these shops simply do not see enough of the European cars to understand their idiosyncrasies. 3) Work on them yourself, educating yourself along the way via various car fanatic forums, Youtube, etc. 4) Go to a European specialty shop like Euro Motorworks. As someone who has done all four of the above, I highly recommend Euro Motorworks. They are trustworthy, don't try to ratchet up costs (e.g., "Your dipstick is broken - it's time to replace the engine"), will give you expert advice on your options, etc. They are more expensive than #2 and #3 up front but they work on far more vehicles like yours than #2 do and, as for #3, they work on vehicles like yours all day, every day, and you don't. And you'll save a lot of money vs. #1. read more

This place did a very good job and scheduled me way earlier than i could get in at the dealer! I definitely will be returning!

ON POINT. Honest advice and excellent service. The loaner car service is priceless and at $0.30 an mile, its a better value than having your insurance rent a car for you. I would not freak out about the labor price, because I believe that Euro Motorworks provides quality work that I can trust. I am not a car expert by any means, but the mechanics/managers spoke to me about my car with confidence and clarity, and they did not talk to to this gal with condescension. They stick to the facts and do great work! I will return! Thanks Euro Motorworks!!! read more

I have been taking my Porsche to Euro for years. They provide excellent customer service and do a great job on all repairs and service. I did not provide 5 stars because they are expensive. Their pricing for parts is oftentimes double that for OEM parts I can order online. Also, I feel $170 for an oil change is overly pricey. read more

The only place in town we take our Audi to for service. Very professional and trustworthy. Clean facility, great mechanics, friendly and quick repairs. We have been going there with the last 3 vehicles for over ten years. Great place. Highly recommend. read more

Had strayed for the last couple of years due to wanting to try another up and coming place that specializes in BMWs. Unfortunately, that place was now charging me $150 for an oil change. (And $150 for an alignment when the dealer charges $130??) I went back and checked my old Euro Motorworks oil change bill. $105 from a few years ago.... Called up Euro and my preferred date was available and they had me out the door for $109. Still same great service and low pressure sales. I will be coming back. read more

I took my 1999 Mercedes C230 in for new brakes. Nothing was wrong with my existing brakes, it was just time for new pads and rotors. Upon completion of service, I quickly began to notice an uneven pressure while braking, accompanied by a squeaking noise when I turned right. A few weeks later, I took it back in to have them inspect their work. They told me that the squeaking noise was caused by either A) my ventilation system (which does make noise occasionally), or B) my suspension system. This casual dismissal was annoying to say the least. I know the difference between suspension noise and braking noise. I was experiencing a repeating squeak only while braking - even on smooth surfaces. After explaining this to them, they agreed to keep the car another 24 hours to inspect the brakes. They eventually told me that one of the calipers was not releasing completely, causing the rotor to warp slightly. They said that I would need to buy another set of rotors and a new caliper. My instinct told me that this was unlikely, and I refused to spend more money. I was able to diagnose the problem myself. Turns out, the parking brake system was not releasing completely, causing the right rear caliper to remain slightly engaged. I fixed it myself. The fact that an amateur was able to diagnose and fix the problem using the internet, while these ASE-certified, trained "experts" could not is absolutely disgraceful. Especially so because I told them about having intermittent problems with the parking brake releasing properly! On top of that, I requested to have ceramic brake pads installed. The receptionist tried to talk me out of them, but I insisted. Come to find out, standard pads were installed anyway. I am extremely disappointed in the service received, and will never be back. *UPDATE* The comments from the owner (see below) were also posted on Facebook. I replied within 7 minutes. I said, "Hi Terry! What in my review differs from your records? Also, please email me rather than call if possible. I would prefer to have my own written record of our correspondence going forward." As of this writing (27 hours later), I have not received a phone call or email from the business. The comment below seems like little more than an attempt at damage control for PR purposes. Politely casting aspersions on negative reviewers seems to be standard practice for this business. Everything in my review is factual. I only waited a year after service to review them because I don't like to give bad reviews. The problem started to get worse recently, prompting my DIY fix. This also reminded me that I could have wasted over $1100 if I had let EuroMotorworks do the suggested (yet unnecessary) brake work on my car. read more

I just picked up my Lexus after having some alignment work done. I also had Euro Motorworks replace a timing belt and water pump several months back. My car has been returned both times freshly washed and swept out, and they even clean the windows. I have been very satisfied by the exceptional level of customer service that I have received during my appointments. The process of scheduling appointments has also been easy and convenient. Christoph has always been available to help answer my questions and explain the services provided, even when they're as basic as an alignment. This is a welcome change from my past interactions at dealerships. I also used the loaner car today, which was a huge convenience. Thanks for the personal attention to detail and consistently exceeding my expectations! read more

Diagnosed they issue with my VW in an hour after 2 other shops failed to find the problem. Thanks.