I recently spent two days at Northside Hospital Cherokee, and the care I received was as good…read moreas--if not better than--I could have hoped for. Every member of the staff I encountered treated me with kindness, professionalism, and genuine concern. My room was spacious, comfortable, and exceptionally clean. The Environmental Services staff did an outstanding job keeping everything spotless. On the first morning of my stay, my wife immediately commented on how clean the room looked--something she had never said during any previous hospital stay. The staff thoroughly cleaned and dusted the room, mopped the floor, and even changed the trash bag even though it was barely full. Their attention to detail did not go unnoticed. I also noticed a small device under the sink that I later learned was a Synexis air purification system. It operates so quietly that I never heard it, but I was impressed to learn that it continuously helps improve air and surface quality by generating a safe form of hydrogen peroxide. It was reassuring to see Northside Hospital Cherokee investing in technology that helps protect patients from the spread of germs. The food service exceeded my expectations. There was a wide variety of menu choices, the meals arrived on schedule, the portions were generous, the food was served at the proper temperature, and every meal was exactly what I ordered. Hospital food often gets a bad reputation, but that certainly wasn't my experience here. My discharge process was one of the smoothest I've ever experienced. Nurse Brenda made sure my wife and I had everything packed so nothing was left behind. She asked my wife to bring the car around to the entrance, and within just a couple of minutes I was on my way home. The entire process was efficient, organized, and stress-free. The highlight of my stay, however, was the nursing staff. Their compassion, professionalism, and positive attitudes made all the difference. Brenda and Elizabeth cared for me during the day, while Nancy and another night-shift nurse--whose name I unfortunately cannot remember--provided excellent care overnight. Every one of them treated me with respect and kindness, and they always seemed to have a smile on their face. They should be highly commended for their dedication to their patients. If I ever need hospital care again and have a choice, Northside Hospital Cherokee will be my first choice without hesitation. Thank you to everyone who made my stay such a positive experience. Your hard work and commitment to patient care are truly appreciated. Irvin F

This is a huge hospital out in the mountains of North Georgia. I had…read more heard good things about it, so I felt comfortable checking in for my outpatient surgery. Staff was friendly at the check in counter, and I did not have to wait too long to get signed in. I had already spent 50 minutes on the phone for the preoperative interview. The preparation for my surgery didn't take too long either. The nursing staff was very friendly and professional. The Anestesia Doctor did his job, but he was not extremely personable. To him, I was just a number. However, my Doctor Karen Buhariwalla was amazing. She explained what would happen in the upcoming procedure, and made small talk to make me feel confident, and relaxed. After the surgery the dismissal process was easy. Noone wants to have anything to do with a hospital, but if I ever have to, I would chose this one.

The best hostipal in the world Dr wyble is the best he and God saved my life and he informed my…read morefamily about everything during and my surgery I just want to tell him thank you for the bottom of my life number 1 doctor in my book he really cares not just me but everyone 10 and half surgery doing great thank you all

I admit that I should have waited to see an ortho, but I was in shock. Went here after I freshly…read moreruptured my ACL,mcl and meniscus. Doctor told me to walk it off that I probably just hyperextended it and wouldn't even offer me a brace or a wheelchair. My mom had to find another nurse to get me a wheelchair to wheel me out. It was absolutely insane. I was in tears and I told her I heard something rip but she insisted that I need to walk on it when I literally couldn't because it felt like my kneecap was gonna fall out of my leg. Never again.

Started off by being frisked upon entering, like I'm a criminal!!…read more Had to have an adult sit there w/ me, who wasn't allowed to leave. Front of house staff was super rude. 2 hr registration wait. Procedure was very low risk and didn't even use anesthesia...but I had to have my dad sit there for 4 hrs. I've had this procedure multiple times, nothing like this ever! First time, last time! Again Nurse and PA were great

I've been to several doctor's at Northside's Alpharetta campus and I love it. They have walk-in…read morehours in the morning for those people who get sick and don't want to go to a clinic. Dr. Leah Tobin is a great personable doctor. She's an OBGYN too so women you can go in for a physical and get your yearly check up done all at once!

I have had serial surgeries there. The last surgery was in the outpatient OR. It was horrible…read morenurses were rude, front staff was non existent causing a hugh back log of patients. This is amazing the hospital side of the OR runs smooth as butter nurses are great friendly cut up with you, better equipment, more knowledgeable etc.... If you can beforehand make sure your surgery is on the hospital side of the OR not the out patient!! In both I saw male nurses. I despise male nurses. Men have no business being nurses. WHy hospitals continue to push this on patients. You can refuse a male nurse you dont have to have a reason either so speak up about this. Thankfully I didnt have this problem on my surgeries but it is a issue that needs to be addressed. No real man would ever wake up one morning and say i want to be a nurse. Something wrong with one that does.

save your time and save your money they tell you when you go into surgery that they will totally…read morefix the problem and that they have a 90% success rate i thought great i was so so happy i waited years to get my heart surgery done i was so afraid that i would die before it would happen. well i was told that it wasnt what they thought it was no explanation what to do next no exploring other options nothing thousands thousands of dollars down the tubes i wasted the last several years of my life and lost tons of time from work could have lost my job o and did i mention thousands of dollars ooo we can fix it no problem and you will have a long and happy life blah blah blah " dont waste your time and money go somewhere else please i beg you "

Before coming to Piedmont Mountainside Hospital, my wife had gone to the ER in Ellijay. The ER…read moreneeded more tests that had to be done at the hospital, so they admitted her to PMH. It was a Sunday followed by Memorial Day, so we pretty much sat for two days waiting until everyone returned from the weekend. Tuesday after the holiday, a doctor was assigned to us and the testing started. The doctor that was assigned to my wife was very knowledgeable and ordered test after test and scan after scan. Everything came back normal, but one test showed something that eventually became a the root cause. I grew up with a sickly mother and I know bad healthcare when I see it and this hospital was nothing but caring and compassionate throughout the entire 6-day ordeal. Several of the nurses were exemplary and the doctor was just super. We could not have asked for a better experience given the unpleasant circumstances. If I could give more than 5 stars, I certainly would.

It has been necessary for me to have a series of tests over several weeks in the Imaging…read moredepartment. I have yet to have my appointment time honored and have never waited less than 30 minutes beyond my appointment. In fact, I waited in excess of 45 minutes on my last two visits. Clean place, nice folks but an astounding disregard for their patient's time

Patient coordinator. The person that helps with the care needed after discharge was not very…read morehelpful. ICU staff was excellent.

I went to this hospital for acute chronic pain from kidney stone disease in hopes of getting it…read moredocumented once and for all. The doctor did admit there were many kidney stones but claimed my primary reason for being there was for observation of drug withdrawal with no mention of several kidney stones and the excruciating chronic pain. This lie began with a cop who misdiagnosed me when 911 was called in March, and ER doctor in Fannin County echoed the same and insisted that's what happened, and even bullied me by saying he would personally make sure I never received hospice again and would not treat me for anything if I showed up in his ER ever again. I feel like my kidneys are shutting down and yet this electronic medical history full of falsehoods is following me around, preventing me from getting the medical care I so desperately need. America, where we rate 34th in medical care in so-called first world countries.

After failing at two other detox centers, I honestly had low expectations coming here with a heavy,…read moredaily habit of 1/2 gram of fentanyl and 100mg of methadone (plus coke). Having gone cold turkey in the past, I know how brutal it can be--I was expecting a living hell. Instead, the team here made the process manageable, perhaps only 5% of the pain I've experienced before which was tolerable and easy to sleep though. The care was professional and proactive. The doctor, counselors, and nursing staff knew exactly what I needed, and they acted on it immediately. I was able to eat, walk around, and actually sleep throughout the process. A huge thank you to the doctor, Porsha, Alicia, and Mike (the skinny guy with the long hair)--your genuine concern and expertise made all the difference. While the snack cart takes a minute to get around, the staff is quick to help if you just ask. It's rare to find a place where everyone seems so genuinely concerned about your success. The food is decent and portions are good. This is a top-notch facility for anyone looking to get their life back. Yes, smoking is permitted and they even provide them. THANK YOU FOR EVERYTHING. I was seriously considering suicide over detoxing but decided to give a medicine detox a chance.

Just dropping in this morning with a good friend after a little campfire mishap. The ER took her…read moreback super fast and the staff has been great. The areas I can see are super clean and tidy. My only complaint would be the lax way they enforce their smoking policy. There's someone smoking right outside the ER entrance. You have to walk through that noxious cloud to get in the door. I would like to sit outside at the picnic table but there is too much cigarette smoke stinking up the place. There's very visible signage out there but no enforcement.

went to the ER for bronchitis and felt I needed a chest/lung Xray and cortisone injection. They…read moregot on it promptly and did just that and I was out of there in under 1-1/2 hours on a sat. morning. Very attentive and nice friendly nurses and DR.

Thank you to everyone at Union General Hospital for the great and loving care given to my mother…read moreafter she fell 10 days ago. We just moved here so its a great comfort to me to know we have you all close. Everyone was so kind and efficient during her 3-day stay. I wish I had all of your names but I just don't, but here's a few of the folks that we wish to say thank you too: -- David Mullins and Jeff Rennie came quickly in the ambulance despite us being in a dark, rural area full of deer. They were kind and comforted mom. -- Kimberly in emergency was very kind and helpful to me too, as it was our first time there and I just did not know where to go. -- The ER staff was great too, including Dr. Scott. -- The nurses were wonderful to mom, as well. I hate it that I don't have all of your names, especially the young lady that cut mom's food for her as that was so sweet. Trissi and Miranda were two I met that were kind and we really liked them and appreciated them. -- Thank you to all doctors that checked on her too. Thank you all so much, including those of you whose names I did not get unfortunately. Please forgive me but know you are very appreciated. God bless you all.

Cierra Bell was outstanding in helping me obtain proof of payment from 2024. She received me…read moreimmediately & was able to find the much needed proof of payment that the insurance was requesting. Thank you very much Cierra!

The name Emory definitely is not what it once was. This is not Clifton Road. Do not mistakenly…read moreassume you will receive the same quality of care at this location. You almost certainly won't. I have trusted Emory Johns Creek multiple times with imaging, and they continue to fail me. One time, the technician failed to take my allergy to contrast seriously. It was quite unfortunate seeing my clear bad reaction shrugged off, rather than... I don't know, following proper procedure and getting a doctor to evalute me? Most recently, the highly incompetent staff provided me an inaccurate estimate for my pre-payment amount. I am currently owed $125 by Emory and they have not provided this refund in a timely fashion. If you have to have anything done at Emory Johns Creek, please be careful with pre-paying. I know I personally will never pre-pay for another procedure within the Emory medical system after this nightmare of trying to obtain a refund of cash I am clearly owed.

This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

ER staff Dr. Harris and nurse Elle were amazing and familiar with treating people with disabilities…read morewith respect allowing participation and a safe place to get needed care. ER's con: The lobby wait time was very long. On a different not, the 5th nurses Morgan and Elizabeth discharged disabled patient with feces on butt and private part area, staff not familiar with ADA rules. Anne, nurse aide was lazy she would stay seated at station when the buzzer was press for help with toilet assistance. She also disconnected sensors on bed to prevent falls then left room. Terrible experience for a disabled patient on this floor.