I had to make an appointment with Dr. Astolfi for an implant. I was VERY nervous, however her and…read morethe team reassured me I would be comfortably numb and shouldn't feel any pain. I am happy to say, everything went GREAT! Dr. Astolfi was very understanding and made sure throughout the procedure that I was feeling okay, and still very numb. She is VERY intelligent, gentle and certainly knows what she's doing! She is caring and very passionate about her work. I would HIGHLY recommended this specialist. The receptionist was also very friendly, and the office was clean. Thank you all!

Wonderful team. Friendly, prompt, respectful of my time, thorough and gentle. Cannot recommend…read moreenough.

I have been a patient at this office for over a decade. Dr. Gum and her staff have been helpful and…read morecaring with every aspect of my care from cleanings to dental work and dealing with dental insurance. I have been treated with kindness and knowledge always. I have felt confident and comfortable there. Thank you Dr. Gum and thanks to all your staff for taking care of me!

First off the office manager is so horribly rude. So I…read morerequested a female doctor forst thing when I spoke to them on the phone to schedule. They only had a male dentist - and they didn't tell me this till I walked in the doors. Then- I sent an email with my insurance info via email. They did not look into it till I was in the dental chair- then they told me it's not accepted. The amount they were charging me was insane... After the office manager is calling me sweetie and raising her voice at me (it was awful, and I'm not sensitive, but was shaking ,she tried to belittle me ) I think she was so nasty too because she knew they were wrong to not take care of this till now and I said that. - she ended up texting me right after saying she apologized and that insurance does accept their office... I obviously did not return to them. I went to a new dentist for my next check. They said I haven't been to a dentist in a while it looks like from insurance and records. This means that gum dental lied and did not take my insurance but realized they were wrong so did not charge me/insurance since I said I will have to take action if they are going to charge me. Which was good but proved that they were so wrong for all of this. Anyways I never left a doctor's office so upset - DO NOT GO HERE - unless they change office management.....

After making six phone calls to different dentist on the phone I finally got an answer from a human…read more@ Palmer Smiles. The reception was warming on the phone and that's the reason I decided to make an appointment. Everyone at the dentist office is wonderful. I would like to say a special Thank you to Denise, she has a beautiful heart and she's so professional. Thank you to all the staff at Palmer Smiles.

Had excellent experience with Dr Farrell! Professional, willing to explain treatment, careful to be…read moresure anesthesia adequate and personable. Felt safe with COVID-19 precautions. Responsive to emergency on the weekend.

Straka is OK, he did a surgery ok, but mostly he just measures the gaps…read more I went to this office because Loraine was such a good hygienist. She was friendly, quick and effecient. Perio cleaning can be painful, best case scenario is to get it done quick. Fast forward and Loraine is gone. Replaced by a much, much less experienced hygienist. I only needed the bottoms cleaned. The top had a temporary, as I was in the process of getting implants. I told her, but she evidently didn't understand and she started scrapping at the temporary and disrupted an implant. There are other perio offices, some really close. I go there now. Guess what? I even found Loraine!

My visit with Brian Straka ended with me calling the police. I would not even call him a doctor; a…read moredoctor is supposed to have empathy with his patients. I will just call him Satan from hell. I am still shaky, ashamed, humiliated and traumatized; I thought I got hit by a truck after I left his office. My story with his office began on 11/22/22. I called his office and they got my insurance information. I got a call back from them that my co-pay would be $37 for my first consultation with him. After my consultation with him, he recommended braces for me because I had a receding gum on one front tooth and it started to slide down. I also have an implant on tooth number eight. I asked him if the braces was the best treatment for me although I have an implant, have Osteoporosis and I am 56 years old. He said he's 100% sure that the braces would be the best option for me to fix the problem. I went ahead with his recommendations and I got braces. I went for my second visit with the ortho, and I was told my four front teeth started to get loose, especially the implanted tooth. The ortho removed the braces from the implant and gave me a referral to go back to see the periodontist who had recommended the braces to check the implant out. I called the periodontist office and automatically my name was flagged because I have osteoporosis, therefore they won't be able to see me as per the periodontist. He recommended braces yet he did not want to deal with any issues. After conversing back-and-forth, I managed to get an appointment for April 21, 2023. A week after I made this appointment I got a bill from them that I already settled with them and paid my co-pay when I was there last visit. I went ahead and called my insurance to find out why I received this bill. The insurance representative told me that probably they put the wrong code. She said next time you go there make sure to tell them to change the code from last visit and put the right code. On April 21, I got to the office and I met with his assistant who looked miserable. I told her what the insurance told me she looked at me and said "your insurance is asking us to commit fraud, you need to settle this issue with the front office" and I said no problem. I also told her that the periodontist already knows I have osteoporosis, a receding gum and a tooth implant from the previous visit but still recommended the braces for me and now my four front teeth are all loose so I need to know what to do next. I don't know what the assistant told him, but he came to the room very angry. He started interrogating me for 20 minutes about the insurance, and kept saying with a clenched fist how angry he is with insurance in general.I waited for this appointment for almost 4 weeks I apologized to him many times; I said "please forgive me" and "I'm very sorry". I said "please have mercy and just see what's going on with my teeth". When his assistant told me that I should solve the insurance problem with the front desk, I thought the subject was closed with the insurance.I was stunned because I have never seen a doctor so angry about discussing insurance issues during the consultation with a patient. "Satan from hell " not only did he deny my right of treatment, but he was beyond rude. The money and greed made him unable to distinguish between right and wrong on one hand; on the other hand he knows he messed up by recommending braces for me which can cause me to lose my four front teeth. He doesn't want to take responsibility for his mistake therefore he treated me with the worst possible way that no human being deserves. His assistant came and said here is your paper work go to another periodontist. At this point, I felt hopeless and I started crying because this periodontist gave me an incorrect diagnosis and delayed my treatment plus his misconduct forced me to call the police. I will see him in court.

I absolutely love going to Dr. Dave!! He has been my dentist for the last 5 years and after…read morefollowing him around from practice to practice, he finally has a place of his own! He makes sure to explain everything clearly and concisely, and always spends the extra time answering any and all questions (no matter how crazy they may seem). Extra special bonus points: free wifi throughout the office + full use of the Roku LCD TVs makes the time fly by!

This office cares more about payment in advance than patient care. I don't feel like my dental…read moreheath is the priority, and I don't feel as though I'm treated as a patient first and foremost (I feel I'm treated more like a checkbook by the front desk). I've been a patient here for years and the care has unfortunately gone downhill as new doctors and office staff have taken over. It's not like it used to be, and I wish they would change some policies so the patients feel more cared for.

List a crown while traveling, I was able to get a quick appointment. Staff was fantastic and got me…read morein and out on short notice. Stop by if you can.

Great dental work. I've been a patient of Dr Gaspari for over 15 years and with the addition of…read moremore staff and Dr Ronak Patel they now can offer me more dental reconstruction. I've been very happy with Gaspari Family Dental Care and I highly recommend them.

Because I rarely flossed (and didn't do it right), I ended up with receded gums and bone loss in my…read morejaw. My dentist sent me to Dr. Miller, and I was terrified at the idea of the procedure(s) I needed. Dr. Miller and the staff explained the process thoroughly and reassured me that it would be relatively painless. My original appointment was for a few months down the road, but they fit me in to cancellations, fortunately. Very professional and caring. I'm so glad my dentist sent me here. PS: Floss, people!

So, after getting pushed by my kid's dentist for probably two years I finally bit the bullet to…read morebegin the whole braces experience. Of course as if that's not enough after the initial consultation with the orthodontist I find that before the braces can be applied the child needs a gum graft and that can only be done at a periodontist. (If you don't know what a gum graft is, well here you go: www.webmd.com/oral-health/guide/gum-tissue-graft-surgery) Lucky for me (lol!) the orthodontist knows a guy who she recommends for all of this type of work which is how we hooked up with Dr. Miller's practice at Valley Implants. The initial set up was a piece of cake. I made a call and they scheduled us after school in about two weeks. The visit was fast enough and after around thirty minutes we were on our way with a date to have the procedure done. The only quirk so far was that I had to repeat to the office staff, Dr. Miller and his assistant that no, the child did not have an X-Ray done at the orthodontist because they won't do anything with her until the gum graft was finished (more on this later). The procedure was scheduled about a month later so that the child could take a day or two off from school around a holiday since eating/talking initially is a bit difficult. As for the procedure itself the Doctor is a cool customer who has clearly done this many times before and has no issue cracking jokes/talking/keeping both the patient and the parent at ease during the procedure. Everything was done in about an hour along with a full set of post-op instructions. So far, so good. Why overall only three stars? Well it all comes down to communication/the office staff. The office staff loses a star as one person in particular was a real jerk over the phone. Follow up visit #2 (which by the way was a waste of time since all we did was show up to have another X-Ray done since the insurance company wouldn't process the claim without an X-Ray which of course should have been done before the procedure + an X-ray from the child's primary dentist was supposedly never sent) was scheduled in the office after follow up visit #1 with blonde at a time that we could not make. I asked blonde for a time that was thirty minutes later and she told me no problem. Now when she calls the day prior to follow up visit #2 to confirm the appointment, she asks if we can make the time that I initially told her that we couldn't make. I politely remind her that we cannot make that time to which she then snaps at me that it was "fine" and that we could just show up whenever but not to forget that the office closed at five. Why I had to be reminded that they closed at five when all I wanted was to move the time from 3:30 to 4:00 I'll never understand, but I digress. The next issue involves billing. The office staff had nothing to do with the billing as Dr. Miller quoted me a price at the initial consultation visit by scribbling down a number down on a Post-It Note and then asking me if that was a good number. I said yes and I figured that was the price. Of course when I see the EOB and the eventual bill from the office sure enough that price now has increased by 20% without any explanation. When I say without explanation I mean no one said a thing the day of the procedure, at either of the two follow up visits nor did the bill explain the extra 20%. I called the office and was told that extra work was done during the child's procedure which necessitated the extra cost. When I bring up the Post-It Note with the figure on it and the lack of explanation they of course have no idea and I'm told that they have to talk to Dr. Miller and that they'll get back to me. I'm still waiting for that call. I guess I can say that there is no doubt that Dr. Miller does very good work and clearly he is a very good dentist. The procedure was as advertised and I have no issues with any of his work in the child's mouth. What I do have an issue with is that the office staff (one person in particular) is a bit shall we say pushy-grouchy and the billing is a little shady-vague-less than transparent. Unfortunately in the near future we might have the need for this type of dental work again and quite honestly because of the billing I'm going to think twice before coming back here as to me the price should be the price unless things are explained either fully in advance (which they weren't) or immediately after the procedure (again, they weren't) because I shouldn't need to chase them down for an explanation when they change the price without any notice.

The very best around for implants and periodontic problems. I have been a patient of his for over…read more15 years . Also just an overall very nice guy. I highly recommend him and his staff!

I am a long term, decades, patient of Dr. Sanford. He and his staff have been so professional, and…read morevery sensitive to "pain" issues, and treat their patients like family. Excellent care. Super professional.

Dr. Sanford is the 4th dentist I have been to in my 11 years of living in the Lehigh Valley. He and…read morehis office staff are extremely friendly and kind. He is very careful with his work. I would highly recommend his office to anyone!

I don't leave too many reviews, but this office and the staff are just too good not to mention. The…read morenurses and the doctor were so kind and compassionate. They went above and beyond "normal" procedure. And as for my dental procedure, it was the easiest and smoothest process. don't think I have ever experienced such quality care from a doctors office. It's unfortunate that it has become rare to find practitioners these days who truly and deeply care about their patients. But this place was beyond exceptional. I highly recommend them!

I needed to remove 6 teeth followed by a bone replacement graft on the same day and was afraid…read moreanticipating extremely painful procedure. Wonderful receptionist Nicole and dental assistant Emilie were very friendly and help me to feel calm. Doctor Langan worked so gently that I literally didn't feel any pain and was surprised when he announced that procedure was over. Bottom line: if you have any dental problems requiring dental surgery, implant and so on - don't think twice where to go. Doctor Thomas Langan Jr. is the best specialist in implants and periodontics in Hawley / Honesdale area. (And his office at 3306 Lake Ariel HWY is sparkling clean :-) Tatiana T.