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    Northwest Custom Cycle

    4.0 (3 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Northwest Custom Cycle

    Motorcycle repair

    Auto electronics installation

    Northwest Custom Cycle Photos

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    3 years ago

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    8 years ago

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    Khaotik 4x4

    Khaotik 4x4

    4.2
    (17 reviews)

    I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually…read morecomplicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living.

    Early September 2025, 2023 Jeep Wrangler, lightbar install plus a few other items. The hood was…read moredamaged during the work. To their credit, a Khaotik employee admitted it in writing within days, and the shop said they'd cover the repair. Working from that, I gave them a preliminary number -- $1,400, averaged off two quick visual estimates. They then asked me to get a finalized estimate, so I did. Later that month they put it in writing that they would cover the cost of the repair. The finalized estimate came back just under $2,000, because an actual inspection turned up work no walkaround was going to find. They then declined to pay the finalized estimate they had requested, and sent a check for the preliminary figure instead. I declined the check. The rest of the job had its own problems: wrong bracket kit ordered after I supplied the correct part links, rear fender liners never installed, front liners installed wrong, an agreed tire rotation skipped, and a late return that cost me rideshare fares. I sued in small claims. I didn't appear at the mediation and the case was dismissed, and I've decided not to take it any further -- they weren't going to pay what was agreed, and it stopped being worth the effort. As a result, I'm out $2k on this in damages. I'm not asking them for anything. Posting because I'd have wanted to read it first.

    Northwest Custom Cycle - motorcyclerepair - Updated August 2026

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