Do NOT GET SCAMMED. I just placed a police report on this company yesterday I have screenshots of the owner telling me he has a pistol behind his desk. Not professional at all and once they have your money could care less to hear anything you have to say. they have no customer service number nothing read more

Seattle Gold Grills - He claims my refund was coming from Shopify when I never even used that I payed him cash. I've heard many stories about this place - Jewelry Near Me - Renton, Washington

Buddy ain't have to do me like this..... I can't even speak with this Moissanite 16 piece cause so much water is drippin from my mouth like I'm cold hearted but this got me walking round seeing my breath cause I'm frozen yea hear me! The placement on my teeth is perfect and I can pronounce every word with clarity, vvs quality that is. The level of customer service is beyond 5 start reviews, with patience I received exactly what I paid for... they have gone above and beyond everytime!!! Feeling blessed that there are still people out there that stick to they word and stand on business.... Looking forward to working with this Black Owned Business again!!! #goseeFred read more

Seattle Gold Grills - Jewelry Near Me - Renton, Washington

Over priced material and customer service is terrible. Paid for bottom grill that was supposed to take 2 weeks and now has been 2 months with no updates. Wouldn't recommend coming here at all. Came to yelp and found out they've been on bs. read more

I needed a jewelry repair. I have a vintage ruby ring, and the prongs needed to be tightened. Because I wear it so often I was worried about a loose stone. I also have a diamond pendant that was missing a stone. I brought my pieces in and within two weeks I got them back. They looked amazing. Not only did they tighten the prongs on my vintage ring and replace my missing stones, but they also cleaned my jewelry free of charge. My pieces look brand new and I haven't had any issues with loose stones sense the repair. The customer service was amazing. The store is very clean and easy to find as well. It sits right on E. Valley Rd. Across from The Harley Davidson. Fred was super knowledgeable and helpful. I will definitely go back to pick up some thing for Christmas. I want to have a custom pendant done to match my vintage ruby ring and they can do it. read more

Worst shit ever. Spent 6+ months getting the run around from them after paying almost 2k and sending in new molds. Here's why they're horrible: 1. They berate and argue with you when you call them. Then make up a new lie. 2. Their work is garbage. I assumed they just kinda sucked, but hey, they're local I'm down to support. But they just outsource to the cheapest jewelers they can find. 3. Fred is literally the most corny person I've ever dealt with. Check the message I attached. I emailed the contact address on their website because they wouldn't respond to my calls. And he acted like I was out of line? He's weirdly delusional. Apparently his dad was a great jeweler and businessman. Fred though... not so much. I hate to trash a business but it sucks to see people lose their hard earned money and get treated like garbage the whole time. Save your read more

Seattle Gold Grills - Jewelry Near Me - Renton, Washington

Yeah so I don't think it's any secret that this place sucks. I got my molds done, paid and then waited.. and then waited..... and waited some more. It's been almost two years and never received my grill. If there was a zero star I would give that. If you read this and your still thinking "hmmmm maybe not me though" just trust me out source your shit from somewhere known for reliability. When I first wanted a grill I looked at this place even saw the reviews that were really bad years ago and thought maybe all these people just weren't nice folks. It's not the case. The longer this place stays open the longer more people will get scammed. Idk how to say it any better. Just please please do not give this place your hard earned money. They take it and turn it into lazy, uncommunicative, dookie money. Still waiting smh read more

I bought from Fred in 2016-2017, the customer service, promptness, and dedication to seeing my order through and helping me in the store with any and all issues. I went through the reviews, and while SGG can use some help on unruly or rude customers, they have been through a lot. Their triumph through the rough times by being consistent with their brand and willingness to be the best is awe inspiring and I am a customer for life. There is no other Jewelry business I will be using. The craftsmanship, the dedication to quality, and genuine interest in educating about the process and minerals is above reproach. BLACK OWNED BLACK FAMILY OPERATED GENERATIONAL GREATNESS GO . SEE . FRED! read more

Seattle Gold Grills - 8 PIECE BOTTOM DIAMOND DUST WITH EXTENDED FANGS. 14k ROSE GOLD PLATED DRIP. CUSTOM PIECE - Jewelry Near Me - Renton, Washington

Not sure where the bad reviews are coming from but I personally had a great experience here. I came in for jewelry polish/ bracelet shorten, they were friendly, professional and very nice to me. I like to support local businesses, so I'll give them 5 stars. read more

Absolutely horrible customer service, don't waste your time with this place, plenty of other jewelry stores to shop from!!!! read more

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I couldn't be happier with the process and final result of my first Seattle Gold Grills! I ordered the mold online September 23. When I received it I scheduled the assist with my dentist which I highly recommend and sent it back to Seattle. My new grill arrived today on October 30 just in time for Halloween. I also had first time user questions and they were there and available with answers. It fits snug as a bug! Thanks to all the people at that company for their great work and attention to detail. You make people happy read more

Seattle Gold Grills - 8pc White Gold Top - Jewelry Near Me - Renton, Washington

did my mold, passed my work onto another business. didn't come out the way i ordered. price didn't match up with their price chart. tried to tack on 10% extra after. got my grill 2 weeks late. it was NOTHING like what i ordered and Fred II is an argumentative egotistical bully who refuses to make it right. I chose my grill off one of their examples on the wall and it looked nothing like it. waste of $4600. DO NOT GIVE THEM YOUR MONEY. i'll upload pics later. trust me. it's a scam. text the number for yourself with a few questions and you will see how shutdown Fred II is just trying to get the rundown. He needs a 2 minute conversation out back and it's clear he never had one. read more

If I could give ZERO stars I 100% would, this business robbed us of $600. Every time we call it's some run around from Andre aka Dre. He yells, he curses at you, he straight up lies. We are 14 weeks since our initial order that was supposed to be 2. We continue to call each week to just stay in the loop as to what is going on & each time it's some new lie. We simply asked for a refund & were told they "don't give them" We have finally decided to start legal proceedings against this company & file a lien on this business. SO if you all are reading this: Decent customer service & communication would have prevented this. You are a TERRIBLE company & should be ASHAMED of yourselves. I am very well connected in the Seattle area & will go OUT OF MY WAY to make sure nobody uses your "services" read more

What can one say about being treated horrible, waiting 4 months for 2 grills. which both were made wrong, then told "at least" they weren't charging me for the fix. Everytime they gave me a date, they'd make some reason why it's not finished...a couple of months, sure I understand, 4 months... We are going to small claims court. Tried to speak to the owner fred, and he tried to talk like a bully instead of a business owner. The sales person Andre has the customer service skills of porta potty. I wish anyone luck, getting anything done in any time frame, or at least done correctly. And when you ask for a finish time frame, they get angry, even when they say what date it is going to be done has passed. All I wanted was a refund after waiting this long, they've given to another person already, waiting on mine, hopefully I can get it before the court date gets here...600.00 read more

At the end of the day when I got my teeth these motherfuckers were hell a wet and they fit perfect go see Fred he will be the new king of bling he sells real shit. read more

Seattle Gold Grills - Look at my teeth - Jewelry Near Me - Renton, Washington

I couldn't say it any clearer, PLEASE DO NOT ORDER FROM THIS COMPANY. I was about to order but I wanted to see if I could get a confirmation of the metal inside the chain. Funny, they ended up telling me the shut the F*** up for clarifying the question. at the end of the day I still never got the metal percent inside the chain. They only said it was 14k. which still can mean plated 14k while being solid of other metals. Do yourself a favor and save up for a couple more weeks or months to get what you pay for. Hope you all have a wonderful day:) read more

Seattle Gold Grills - Jewelry Near Me - Renton, Washington

Fred and the whole Seattle Gold grills r frauds, they scammed me out of over $1,000. Filing lawsuits now and he will be out of business soon. Not only was my order 4 months behind the date he told me, I ordered a 10 top 10 bottom 10k Gold perm cuts and he send a 10 top 8 bottom and not only was the top hard to fit the bottom was someone else order, to put the icing on the cake it was 10k gold plated over brass metal. read more

Seattle Gold Grills - Jewelry Near Me - Renton, Washington

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Ordered top and bottom 8/8 all silver in March 2021. Still haven't recieved our order and went back for a remolding back in July. Called no answer. Messaged on Instagram and got blocked from their page and my comments erased. Trynna get a refund and these foolz are no answer. Be careful. They charge a grip and don't respond at all. These guys are frauds! read more

Just fuc**n terrible service I placed my order in December and I'm still waiting for it! They don't call or communicate they are rude and act like they can't conduct business properly. DO NOT MESS WITH THEM!! Sorry to say this but this is why BUSINESSES LIKE THIS MAKES PEOPLE NOT WANT TO SUPPORT BLACK BUSINESSES ! SMFH read more

They get so many complaints they can't even remember the lie they told me regarding my order not being sent. One day it isn't ready, the next they can't track my order, the day after the blow me off together. The only time i got a response is when i went in their Facebook page. Then they blocked me, called me, and attempted to berate, curse and mis gender me for telling the truth. After that Fred implied that if i would have spent over 500 dollars i wouldn't have had this problem. Lol. The nerve. They are scammers. It's been five months no grill, only harassing text. Thankful i have enough evidence for the bank to reverse the transaction. Update. They saw this review and called me hater. They will harass you if you tell the truth. Look below for pictures of emails. read more

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Worst customer service ever. It's been over 2 months and I have not received what I purchased from them. On top of that they are rude when you ask them how much longer it will take to get your order. Something very shady is going on, there's no way possible they are so busy they can't let you know that something they promised in 2 weeks is going to take much, much longer. In all of their google reviews the owner keeps telling people to "call the business line" but when you call they are rude, talk to you like you're a dog, lie, and tell you not to call them. I've never experienced such terrible service. At this point I have little to no hope of recovering the money I paid or getting the product I paid for. read more

"This is the business line....." *call Wait on hold for an hour and never get answered Take half a year to get your grills...bums read more

This dude has a real attitude problem. Petty, salty, and doesn't like answering questions. I don't know who hurt him like that but it's nobody else's problem but his own. Bro listen. I really don't care how easily offended you are when someone asks for a price. You're not the only jeweler in the universe and your work can easily be replaced by someone else. Bottom line. If you don't want DMs on ig, then don't have a business ig. Period my guy. I've been running a business for years that I started from nothing. I am 28yrs old and I have been doing it for 6 years. We have 5 stars online and are licensed and insured. And I gotta say I am proud of the reputation I have earned for a good, professional attitude at all times, with everyone, customers and otherwise. I would never take notes from this dude on how to build a brand or earn a solid clientele. I don't care if Macklemore hit you up once upon a time. The attitude is uncalled for and extremely unprofessional, and I am happy I didn't end up buying anything from this guy. read more

If I could give 0 starts, I would. Worst service ever. I wanted a grills and I decided to support local business. They don't take my calls, they're rude, they don't apologize for the delay and are always making excuses. They told me 2 to 3 weeks and It's been four months. I asked for a refund, they're not refunding me and neither giving me my product. They are not professional at all. They basically robbed me. WORST. PLACE. EVER. read more

Believe the bad reviews. They'll treat you like you're so important until after you give them money then they treat you like a dog. Not only is customer service horrible but they'll overcharge you and give you the run around and block you. read more

Wanted a grill but found out i gotta spend money in order to inquire about a set i wanted to purchase. The audacity at 8am read more

Seattle Gold Grills - Jewelry Near Me - Renton, Washington

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I've ordered a grill in 2020 I still haven't received my grill and it's 2022. They said my moles were incorrect when I actually met the guy in person. They said they tried to contact me, but what they didn't realize I had two forms of contacts m, but they said they couldn't reach me. Horrible customer service as well. read more

DO NOT BUY FROM HERE!!!! Terrible customer service. Rude liars stole my money. Bought a grill set and for OVER A YEAR they made excuses on why I haven't received it. First they said I didn't do the mold right then they said they lost it. Said I'd have to purchase a new mold myself because they lost it. I don't even wanna spend $60 on a new mold because I'm sure that'll be a waste too. $600 down the drain. Every time I call customer service they are extremely rude. One guy said "it's just silver" as if my $600 purchase wasn't enough for them to worry about. They blocked me on Instagram & deleted my reviews. I am in disbelief of how terrible this company especially the customer service is. Seattle Gold Grills is a SCAM read more

Most unprofessional jeweler I've ever had the misfortune to deal with, Cheap diamonds cheap gold and even cheaper sense of decorum there's so many upcoming an aspiring jewelers on both Instagram and other social media outlets that are way more adept that this fellow, He claims that his father has been working there profession for many years that means nothing when your work is garbage. My friend requested to have a grill made for him as did I, Only he wanted to have the loose diamonds that he already owned implemented into his grill. And was told that there would be no way, anyone who knows jewelry knows this can easily be done. I WISH I COULD GIVE NO STARS, and we did redacted out grills from this company before competition so happy about that. read more

Paid for a product OVER A YEAR AGO that I never received. Called the phone number and talked to both Dre and Fred a number of times and they never did anything to check on the status of my order. Never asked for an order number, my name or anything like that. Every bad review they receive they say "call us and be a grown up" but when you call them they are hella quick to start pouting like children when all you want is to know where your order is. DONT GO TO THESE GUYS FOR ANYTHING! read more

I decided to go to Seattle gold grills for my first grill and I am very satisfied ! Great team and great customer service I will be back for more jewelry read more

Terrible customer service, they don't call you with any updates & get an attitudes for you callin for an update. Constantly change the time frame of when your piece & the work they do isn't worth the prices they charge. There's plenty of places in WA to get a grill & this poorly ran "business" ain't it read more

I still haven't received my refund or my teeth five months later I wish I had something better to say

Fred is top notch , I'm from Houston Texas originally and I've had half a dozen different grill sets and I gotta say Fred's was the best nice a thick quality and shine. Finishing up some dental work and coming back to get a updated set soon read more

I never received my grill!!!!!, but he made sure he took my money. the service is horrible, and he never called to even let me know any information after on my purchase and he wouldn't even give me my money back, smh straight A**hole. read more

Seattle gold grills sold me a grill full of fake diamonds. I paid for vvs diamods and they gave me mosanite. They won't give me a refund but they do give me the runaround. I paid extra for 18k but got 13k. Can't forget the ring it to was mosanite I paid over 5k. If don't get my refund I will be taking a trip to Seattle. read more

Been waiting since April to get my grill I paid $300. I guess it's been almost done since july July atless that's what andre has said but now they won't reply to messages. I feel like it's a big scam! read more

I'm waiting patiently, been waiting patiently. When I first paid for my grill set I was told 15 to 25 business days and I was like cool I seen the reviews and it look like they did great work. Plus it's black owned and I love supporting my people. But it's been 4 months since I've paid for my grill set and every time i call I get the run around. Now I'm not saying there's fraud going on who knows I could get a call tomorrow saying my grills or ready for pick up. What i am saying business could be handled a lot differently. I ordered Clothing from wish.com and it took longer than expected to come due to covid 19, but every week I would get a email keeping me up-to-date with the progress. You see the difference. That's good Business i didn't have to call them because they reached out to me keeping my mind at ease. I understand covid slowed things down for everyone, but when it comes to business communication is the key. I'm a business owner, I cut grass, if I can't make it to someones house for some reason then I'll call and reschedule keep my customers at ease. That's good business. Now this isn't me taking a shot at the company this is a warning for whoever wants shop with these guys. Be prepared to go through Obstacles to get what you paid for. read more

This place I refuse to use the term business because it's everything but that, is SCAM!!! If you don't have money to DONATE to them please shop with someone else. I had a mold made on July 21st, before I started the process I informed them that I needed my merchandise back by the 28th of August. This coward Dre swore up and down that it would take no longer than 25 business days. I called them mid August to get an update because they won't contact you. I was told that it would be any additional two weeks because of COVID (understandable right). I'm upset because I had to call them to get this information but whatever, I can wait. It's now OCTOBER 16th and they refuse to answer the phone and return calls, hence why he's a coward. Before any one of you from SGG come with that whole "been in business 1976" and "you're just a hater" the correct term is upset customer. I'm all for supporting black businesses but this is NOT ONE I would recommend to my worse enemy. These dudes are legit SCAMMERS and you will see all the red flags from your initial interaction with them. Please take your business elsewhere or be ready to donate your money to their pockets. read more