Wow! Jorge is a rare find and one of the VERY best in the industry. He is one of those people you…read moreHOPE you find and get to work with. I could not recommend him highly enough and hope to be able to work with on any future projects we have. Our scenario: we had a (very) old interior garage roof drain pipe that appeared to have gotten clogged over time and developed a few rusted spots that developed into holes and began to leak into our garage. After a few heavier rains the moisture inside the garage led to mold on the ceiling. Needless to say we were very concerned and after calling three plumbing companies were lucky to be able to get in touch with Jorge. We called around 9:00 AM and fortunately (for us) he had another customer cancel and he was able to make it over to our home in 20 mins (same day!). He proceeded to spend the rest of the day working on our project and was able to tackle snaking a separate drain in our basement that we needed to get taken care of. He spent time reviewing everything he found and also taught me a lot about the plumbing system we have in place. Being a new first-time home owner this was greatly appreciated! Finally, he went above and beyond at end of day by taking a look at one of our toilets, spending another 20 mins or so fixing it, and included this without additional charge. Overall, the price seemed very reasonable, particularly given that he was able to get it all done same day and the quality of work seemed truly exceptional. We have piece of mind knowing the repair he did on the pipe will last us for the foreseeable future. Like I said, I could not recommend Jorge highly enough!

Jorg is a great plumber who will educate you through the process if you want to know how to…read moremaintain things are in working order. He will also advise you on preventative services to avoid costly issues down the road. I highly recommend his services as he's reasonable and half the cost we got quoted from one of those VC/private equity owned places with a huge fleet and a animated mascot that's part of its brand. Believe all the Yelp and Google reviews as they're not paid.

We cannot say enough great things about Imagine Plumbing and the incredible work they did on our…read morepowder room remodel. From start to finish, the entire experience exceeded our expectations. The team was professional, punctual, knowledgeable, and genuinely cared about the quality of their work. They took the time to listen to our ideas, offered helpful recommendations, and made sure every detail was done right. Communication throughout the project was excellent. We always knew what to expect, and every question we had was answered promptly. Imagine Plumbing installed all three toilets in our home, along with completing all of the plumbing work for the powder room remodel. Everything was installed with exceptional attention to detail and functions perfectly. Their workmanship is clean and precise. Every fixture is perfectly aligned, and the finished result looks fantastic. They also replaced our kitchen sink, installed a beautiful new faucet, and replaced our garbage disposal. We absolutely love the new look of our kitchen. Everything was installed perfectly, and it completely transformed the space. The quality of their work is outstanding, and you can tell they take pride in making sure every installation is done right. Our powder room has gone from an ordinary builder grade bathroom to one of our favorite rooms in the house. Everything came together beautifully, and the finished space looks absolutely amazing. The quality of the work speaks for itself, and every time we walk into the room we appreciate how polished and professionally finished it looks. Finding a contractor you can trust is not easy, but Imagine Plumbing made the entire process enjoyable and stress free. Their commitment to quality, honesty, and customer service is exactly what every homeowner hopes to find. If you are looking for a plumbing company that takes pride in their work and truly cares about customer satisfaction, we highly recommend Imagine Plumbing. They delivered outstanding workmanship, excellent communication, and finished results that exceeded our expectations. We would absolutely hire them again for future projects without hesitation. Thank you to Sean at Imagine Plumbing for helping bring our vision to life. Everything looks fantastic, and we could not be happier with the final results. Five stars are well deserved!

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

I think their memberships are misleading. I paid for annual membership last year instead of paying…read moremonthly. They charged my CC 2 weeks ahead of annual due date without ant notice, I called to discuss said membership and left a message with an AI messenger two weeks before membership was due and NEVER RECEIVED CALL BACK. Then I spoke with an actual person who said manager was out. Never spoke with manager. Could have been so simple but poor customer service, management MIA and does not seem to care and it took 2 weeks to receive back my so-called membership dues. For plumbing, I think their prices are high, I supplied all the parts and I was still charged $900.00 +/- to replace a shower head and faucet and to fix a toilet. Yeah never again. Things have changed since the manager I worked with during the pandemic. When I re-piped my whole house, good communication and pricing reasonable.

Caused a gas leak in my home…read more In December, I noticed my hot water wasn't getting as hot as it used to. I called Wolcott because I had an existing relationship. On the 2nd appointment they identified the problem, and were able to find a new water heater and install it same day. I was grateful and the technician at my home was friendly, respectful and accommodating. That was when the good experience ended, and the dangerous situation began. They left around 3 pm. I took my dog for a walk shortly after and returned 1.5 hours later to a strong smell of gas in my garage that quickly expanded into the rest of my home. This was a few minutes after 5pm. I called Wolcott and was greeted by their smarter-than-average AI assistant. The AI told me he was sorry there was a problem and advised that the next time someone could help me was during an 8 hour window the next day. I asked to have this marked as an emergency and have someone call me ASAP. The AI told me it would have someone call me as soon as 7am the next day. I knew that was too long, so I called NW Natural. They deemed it an emergency and told me not to turn on anything with power near the water heater, open all possible windows and exit the home. They sent someone over in less than an hour, their first available technician. NW natural told me that the Wolcott team had put all of the pieces back, but that one simply wasn't tightened. This caused the gas leak. I am grateful for NW Natural for coming so quickly, fixing the issue and helping me feel safe. The next morning, I waited for my call from Wolcott. At 9am, when I hadn't heard from anyone, I called them. Their dispatcher was unaware of the message I left or the issue. She apologized and asked what i wanted to have happen. I said I wanted to speak to someone given this was a life threatening mistake. Around 1.5 hours went by and their head of customer service called. Honestly, this is when the worst part of the experience began. His call started by saying he heard of the situation and wanted to ask if I had a statement from NW Natural to confirm what was wrong. I explained I did not as the technician was part of their emergency crew, and I did not ask him to verify the names of the parts he fixed because he was in a hurry to his next call. The customer service manager then proceeded to tell me of all of the tests they completed, which came across as him being defensive and actually as if he was questioning if he believed me or if I was telling the truth. He then asked me to name what would make this "right" to me. I had no idea. I told him it was a life or death situation and incredibly scary and I suggested maybe just the labor for the service, not the parts. He responded by asking me if "I really thought this inconvenience was worth thousands of dollars." He proceeded to argue with me for quite some time and essentially tell me that because he is in the industry he knew this wasn't a big deal. I told him every response he was making was making my experience worse. I also suggested the following: 1. When something this terrible happens, always start your call asking if the customer is safe and okay. Ask if there is anything you can do. 2. Don't ask me to suggest what you should "refund" to me. Offer something from the start. That goes a long way. 3. Train your AI to understand words like "emergency" and "gas leak" and ensure it tells customers to call 911 or the gas company. Not doing so is a liability. I understand mistakes happen. And I honestly felt bad for the very professional tech who worked in my home, but this was very scary and dangerous. My home, my belongings and my family could have been forever altered that day due to their actions. Their head of customer service made this entire situation the worst customer experience of my life. He was so tone deaf in how he handled everything, I won't be surprised to see if he writes a negative response to this review. They did refund me $500. I guess that is the going rate for causing a problem that could blow up your home or your neighbors.

This was the second time we've used Josh and just like the first time, he did an absolutely amazing…read morejob. We needed to replace our 75 gal gas water heater and based on our first experience with Josh, only considered going with Oregon Plumbing. His pricing was excellent, he arrived exactly on time, took great care by laying down drop cloths (our water heater is in our walk in attic on our 2nd floor). Josh will always be our only plumber - if could give him 10 stars I would.

These guys are great. Very professional and prompt, and gave me a fair price for the work. We had a…read morehot water heater part blow and leak into the walls. Josh from Oregon Plumbing was very courteous and came out immediately to assess the situation. He was quick to respond, and the work looks great. I am very happy with him, the company, and the job that was done!

Discovered a fast-leaking bathtub faucet with no easy access to turn-off valve panel that I could…read morefind. After hours as we were all getting ready for bed. Called M T Dunn Plumbing in Hillsboro and service repairman Irich gave me several options on how we could handle it. We decided the best route was to have him come out and repair it in one trip. He was at my door in less than an hour. He knew exactly what he was doing and had the needed parts on his truck. He had it working as good as new within the hour. I know I'll be calling him again in the future for very good service.

They installed my home water heater back in 2011. High quality work at a fair price. Would…read moredefinitely recommend.

Brenden was exceptional!…read more We just moved into our home. We had a home inspection and our plumbing came back all good! A couple days after we moved in, we kept hearing the most bizarre sounds in the wall. We researched plumbing companies & Cornels came right up. I reached out on a Tuesday and got a response within minutes! We were able to chat via text which was honestly very convenient. They were able to address my concerns professionally & were soooo friendly. I was able to get scheduled the very next day. Wednesday morning rolled around and I got a text with Brenden's picture, which made me feel super safe and even provided a little information about him. He then called and asked if it was a good time for him to head over and gave his ETA. When Brenden arrived he was friendly, warm, and so professional. He was able to easily see what was going on, explain to me in a way I could understand what was going on, and assured me if we still continued to hear the noise to call back. I truly will call Cornels for any of our plumbing or heating needs!! Brenden was wonderful & secured a life long costumer!

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

We had a plumbing emergency this morning, Joshua saved us, he was very professional, explained…read moreevery step of the process, helped us with a reference with another company for remedial work. Highly recommended very organized, will use him for sure if any future plumbing problems arise

Joshua was very conscientious. Explained everything. Double and triple checked his work. Provided…read moreextra parts when needed to secure our drain lines and didn't charge us for it! Cleaned up after himself. Explained above and beyond what he was doing, what he would recommend and future steps if any other issues arose!

PM2 is a solid business that I highly recommend. We needed a hot water heater replaced. Called and…read moreleft a message, and Nick got back to me in a matter of minutes. Was able to come out the next day to do the replacement. Was in and out in a few hours and left the place cleaner than it was. Thanks Nick! Was great meeting and talking with you. Highly Recommended!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.