It looks Iike it would be a fun place to try- decor is fun, bright, bold. Staff weren't overly…read morefriendly-meaning, no one said hello or made contact just stood at the register. We decided not to order when we saw there were flies closed inside with the donuts. This is a huge problem.

I'm a local and this place has really gone downhill which is why you probably won't see a single…read morecustomer inside. I entered and the worker unenthusiastically stood up from his seat. I said, hey how are you. He spoke and I said excuse me because I couldn't hear what was said. Turns out he had AirPods in and didn't even acknowledge that I had spoken. He just continued his conversation with no regards to my greeting. I ordered my two donuts and the entire transaction was in silence. The donuts are very subpar, the only reason i return is because of convenience. After ordering a total wasn't given, no receipt was offered, and no farewell. Im not expecting top notch service but it's just plain rude to be ignored. I'm not coming back and I hope this location closes to make space for something better. TLDR; terrible attitude, bad service

TL;DR - Despite how popular and what a tourist stop this is, you still HAVE to grab your beignets…read moreand coffee here, at least once. You do that, you may be stopping more than once. Longer: So I was a little hesitant to go to CDM, because it's such the tourist stop and the first joint anyone mentions when they say "beignet". But this was our first stop, morning of first day. The beignets are piled in sugar, they are warm, crunchy and crisp on the outside and soft, warm and delicate inside. I gotta tell you, the texture is just a little different than Cafe Beignet, the Four Seasons, and even the other CDM in the park we tried a few days later. To me, this is the best one. Now, as a coffee person, their black coffee is strong, rich, and a good compliment to the real show - the beignets. But I did not pick up on nearly as much chicory in their chicory coffee as, say, Cafe Beignet's version. Also, I have to let you know the other location in the big park serves a non-chicory version (in addition to NOLA chicory) that is head and shoulders the best coffee we had in New Orleans. But this is the joint. As a bonus, it's colorful, has consistently great street musicians, and has lots of walkable sites as you struggle to waddle around after too many beignets. Gotta go!

I was not impressed. I do not understand why people say this place is great. The coffee was…read moreterrible. Had it both iced and hot. Had the beignets they were also not so great. The cost is ridiculous for the gift shop when you can go to the grocery store 2 blocks away and get it half price. The atmosphere was loud, service slow, so many people and horrible turnovers. The best coffee I found was at Empanola. Do not waste your time or money.

I saw this bakery on Instagram so I decided that I must visit them during my girls' trip to NOLA…read more NeNe was so nice and personable. She had great customer service and made great recommendations. We tried their signature pastry and it was delicious. The glazed and praline beignets were the BEST beignets I've ever tasted. I definitely will return.

Some of the best donuts I've ever had in my entire life. I was in from Buffalo, NY hanging out with…read moresome friends, and I wanted to treat them, and when I say Nene hooked us up, I really do mean she hooked us up. Wasn't sure what I wanted, and she said she'd make me a box. I trusted her, and she did not disappoint!

Donut Bakery delivers a quality product and customer experience. I called this morning to ask if…read morethey take Apple Pay, and the owner answered the phone. She was polite and hospitable, and said she couldn't wait to see me. It was the type of interaction you'd expect from Chick-fil-a. When I arrived, a young lady, perhaps a teenager, took my order and quickly boxed up my two dozen donuts. Again, she was hospitable and patient. I felt valued, and not like I was bothering them for patronizing their business. The donuts were still warm when I got home. The family quickly devoured them. And the icing on the cake? Two dozen mixed donuts were only $22 including tax. Other donut shops and bakeries could take a lesson in customer service from this place. It's simple--either train your staff to interact respectfully and professionally with customers, or if they lack the people skills, consider placing them in roles behind the scenes where they can still contribute without impacting the customer experience. I'm talking to you Buttermilk Drop and Adrian's Bakery. Regarding ambience, it's seen better days, and it's in a sketchy part of town. And, yes, there was a car parked on the grass, almost on the sidewalk, in front of the store. Hehe! That said, it's a great value.

Very friendly service and amazingly delicious donuts that can be addictive…read more These are perhaps the most soft, fresh and huge glazed donuts I've had apart from Baker's Dozen. I have to say, these do not get hard after hours of sitting like some places. They actually remain super soft. I'm sooooo, glad they're located in the East, far away from me lol. Highly recommend!!

Mr. B Donuts -- 5 I…read moremust say... Mr. B's has some of the BEST donuts I've had so far on the Westbank. And I only know of one other spot over there that can even compete with them! A true Algiers staple. Real hole in the wall energy, but don't let that fool you... they should be way bigger than they are. The donuts? Baby... Pillowy soft, moist, and fried perfectly. Like melt in your mouth good. They soooo good. The classic glazed is my go-to every time, but I'll grab other flavors for my coworkers too. Now I will say, they lean a little sweeter than your average donut, but that didn't stop NOTHING. Still tearing them up. I don't get to go as often as I'd like because it's the opposite direction from my job and my son's school, but when I do? Yeah... it's worth it every time. This is definitely my preferred donut shop. And the prices? Very reasonable. They really the front runners of the donut game from Algiers to Harvey. I said what I said. And on top of that, Black owned and operated by Mr. B himself. Yeah... go support.

Amazing service!!! We truly enjoyed the fresh donuts! I also got orange juice, everyone was soo…read morepleasant and welcoming ! The ambiance is clean and welcoming! I will be back, I never realized there was a private black owned donut shop on the west bank!

I actually visited this place three times on my trip. Once for dinner but they were out of almost…read moreeverything. The gumbo was so yummy and so were the calas. My partner ordered the gumbo tacos, which just ended up being so much gumbo. The restaurant was tiny but clean. We sat upstairs because it was randomly so cold outside. Service was good. The second visit was just for calas while the rest of my party ate beignets from that famous place across the way with the really long line. Yuuuuummm! The third visit was for the chicken and waffles that I was dying to try. It's not often you find a place that does gluten free chicken and waffles and does it well. So delicious! It was worth going back to try them. If you are gluten free, this is your spot. Don't miss out.

The chicken and waffles were soooo good! I would highly recommend those. It's tricky to find GF…read morechicken and waffles. The Calas Gluten Free "Beignets" were just okay to me. Nothing special and I didn't finish them. Inside was very small but they had a decent size outdoor seating spot.

Good spot to get a quick breakfast, not far from the CBD at all. They have a little bit of…read moreeverything. The city breakfast is pretty good, they are always nice and food comes out hot everytime.

Quick sugar fix if you're heading uptown. Service was cool. They were extra patient with my…read moredaughter while she tried to decide and my glazed beniets were made to order. They could probably work on the dough to make them a bit more flakier but it hit the spot to go with my latte. I'd come back and get donuts for the kids but won't be eating anything for myself. It's not worth the repeat of calories.

We were starving when we got into town and this place happened to be close so we gave it a try. It…read morewas a fantastic choice. The restaurant has a lot of glass and high ceilings. It was very cute and nicely decorated. Our server was on top of it and gave us time to decide on what we wanted without pressuring us even though it was somewhat close to their closing time. The food was delivered quickly and was piping hot. Everything we had was excellent. The shrimp étouffée was tremendous, the flavor was on point neither the rice nor shrimp overcooked. The side salad was a good salad. The chicken sandwich was cooked nicely and seasoned well (not overly seasoned). We finished our lunch with a cookie, slice of cake and a couple lattes which were all wonderful. Definitely recommend.

Rude service from start to finish. We added ourselves to the waitlist because they had a…read morereservation available, yet watched several families get seated ahead of us while we continued waiting. We were a party of 3 adults and 2 children (one being only 2 years old), and because of that they changed our table type from a 4-top to a 5-top and made us wait an additional 30 minutes. Meanwhile, multiple tables became available that easily could have accommodated us, but the hostess was determined to keep telling us we had to wait. To make matters worse, there was open bench seating in the back where customers ordering to-go could sit. I offered to order food to-go so we could at least sit down and get started while waiting, and she told me if I did that they would remove our name from the waitlist because "you have to pick one or the other." No willingness to problem solve whatsoever. She repeatedly said she was "sorry," but her actions showed the opposite. I was simply trying to work together to find some reasonable solution instead of continuing to watch everyone else get seated while our family, including small children, kept waiting. Absolutely horrible customer service experience.