Terrible! I went to…read morethis place for a Sofwave treatment last Thursday. First, doctor Jiang quoted me $2,100 without ever telling me that doing just the face costs less than face plus neck. The nurse later asked me, "Do you want full face, or face and neck?" That's when I found out there was a price difference -- something the doctor did not explain to me. I only wanted my face done. I asked the nurse, and she honestly told me yes, the price would be lower without the neck. She was truthful. The doctor was not. Here's the thing: I didn't say anything at the time because I didn't want the nurse to get in trouble with her boss for telling me the truth. I stayed silent out of kindness -- to protect an honest employee. And I ended up paying whatever the doctor asked me. But after I left, I felt being deceived, this is not acceptable. And it gets worse. During the actual treatment -- while the doctor was holding the device on my face -- she was on WeChat, talking to her staff. She was literally multitasking while performing an important procedure on my face. This is beyond unprofessional. It's disrespectful, careless, and frankly, I have never seen any doctor work like this anywhere. Ever. 我去这家店做索肤波（Sofwave）项目。 首先，姜医生给我报价2100美元，但完全没有告诉我：只做脸和做脸+脖子价格是不一样的。后来护士因为需要给我敷麻醉膏问我"你要做全脸，还是脸和脖子一起？"我问价格是不是有区别，护士说是的，我才知道价格有差别----这件事姜医生从一开始就没有任何解释。后来我才发现对于索肤波这个项目，做多少部位发数，价格有不小的差别。 我只想做脸，不想做脖子。于是我跟护士说请你告诉医生我只做脸部。 最后医生还是要按原来的价格收我钱，我说我跟护士说了只做脸部，医生说我给你做时带了脖子，是送你的，我很迷糊，你送我的那不是更不应该收我钱了吗？更何况你根本没有给我做脖子，这个项目是有疼痛的，难到你做了我会不知道吗？想跟她理论，但想到如果说出来就不得不把护士已经告诉我价格有差别的事说出来，可能会给无辜的护士惹麻烦，就没说什么，还是按医生报的原价付了。 但这事后越想越觉得这种被别人当傻子骗的感觉真的很难受，还是决定把事实说出来。 还有离谱的是：治疗过程中，医生一边拿着仪器在我脸上操作，一边两次在微信上给员工布置工作。她在做这么重要的脸部的项目时，还同时在做别的事。 这不是一般的"不专业"。这是不尊重、不负责、漫不经心。我从来没见过任何一个医生这样工作。从来没有。

After delivering my baby, a year later I felt I still had a pregnancy face. Wenting scheduled me…read morequickly despite their schedule being very booked, she managed to squeeze one of three treatments in that day. Had received Ultherapy, Titanium lift and Onda from Kris with thorough explanation during the process and after care instructions. Kris was knowledgeable in the settings and catered to what I was looking for. I was so happy with my results!

Best nail technician ever!!!!!!!!!!!!! Tia I'm so grateful…read morefor you every time I'm so happy with the result thank you so much Highly recommend! Great feeling and vibe every time

I got facial done from Saphiah and she did an amazing job! I loved the experience and my skin felt…read moregreat afterwards. She answered all my questions well and explained all the procedure in detail! Definitely recommend!

Evgeniya is that one special Artist you do not run across everyday. When you want something done…read morethat's permanent , you don't want any top Master . She is highly trained in her field and I can not say enough about her in words alone. If I were to meet you it would be one long conversation because she is that one in a million you find that you will follow, because she is not just the best of the best. . She has been trained in the best schools in the world. she's not just a Top Master Esthetician . She has 10 plus years and certifications from the most elite schools. She spent a majority of her schooling in Europe. There is not a certification she does not have. She has done my eye brows my eyeliner and a special laser on my lips. I didn't want Botox just yet so I put my enhancement in my looks in her hands.. I'm so glad I did. If I were to describe her I would say, Professional, Talented, Educated, Kind and Classy......Most of all....... she truly cares that you are a happy client not just any client

Best permanent makeup artist I've found. I did a lot of research trying to find someone that could…read morere-pigment all the white/hypopigmented surgical scars, the white scar left behind from my previous tattoo removal and from previous laser burns on my neck/chest area. She concealed the scars with flesh colored tattoo ink and they blend in seamlessly. I've had her repigment scars on my face and body. Worth noting - I tried someone else before I found Evgenia and it looked terrible and I ended up having to remove the work with lasers. This woman nailed it!

Took my girlfriend for her eyelash extensions a couple days ago. As a super picky person, she is…read morereally happy with her lashes, which made me so happy . Highly recommend YUMI BEAUTY if you are looking to get lashes done. YUMI is your girl to go to, she is AMAZING at what she does and you will wake up with the prettiest set of lashes you could imagine!

I really really wanted to enjoy Yumi's service and actually she got really good skill and…read moretechnique. However, her employees are constantly late (including her) for the service time. I have been using their service since last September and usually I'm the first one arrived at their facility. I think being on time is very basic and it makes me really struggle when I have other plans after when they delayed my service. Also their online booking system has been broken for 3 months, I told Yumi but it doesn't seem like she is going to fix it. Last time her employee forgot that I have an appointment, luckily she rushed to the salon in a short time. Today I even checked in with her 2 hours before my appointment. Then it turns out that I have to wait there for another 40mins because they have another costumer's appointment messed up with mine. I wish I can keep supporting Yumi's business, but I got really tight schedule and no longer want to waste my time waiting.

This was my first time going to a med spa and it was a great experience. I was with Catherine who…read morewas super sweet and knowledgeable about my skin and good products to use. Very thorough with my facial

I'm sharing my personal experience so others can make an informed decision prior to just trusting…read moreprofessionals who are supposed to provide proper and professional care. About three weeks ago I had, what should have been a minimally invasive procedure, done at this location. Since then I've experienced ongoing complications that have not been properly addressed, nor fall under categorically minimal side effects that may result from the procedure, if it is done correctly. Despite reaching out multiple times, I have not been given a clear treatment plan or consistent follow-up care but instead I've received delayed responses or made to feel that it's a personal issue rather than a result of improper care. My condition has only worsened over time, and I've been left to manage this largely on my own. From the beginning, there were inconsistencies in communication. I was sold a package but later told I had misunderstood what was included in the package. I was also told that I would be sent home with aftercare products, which I understood to be part of the service, but were later presented as additional add-on products to purchase for necessary aftercare. I was given the run around from the time of purchase, until now that I have made several attempts to resolve this not only amicably but primarily to get my skin heath back. I was made to feel that this was an isolate issue because of my own skin but have since consulted with other RNs and licensed aestheticians to better understand what actually happened. Based on what I shared with them & their assessment of the aftermath, they expressed concern about how the procedure was performed, including the intensity, level of aggressiveness and the lack of proper skin assessment or testing beforehand by the aesthetician as there are different classes that the procedure fall under, some of which do not comply with certain skin types. I have tried to be patient, reasonable & more than fair in giving the business an opportunity to address this, but the responses thus far have been dismissive, unprofessional and lackluster given the severity of the situation & how it has damaged my skin & impacted my overall conscious throughout my day to day activities. This experience has had a significant impact on me, physically, emotionally, and professionally, and not something I take lightly. I had previously referred several friends here, which makes having to write this, even more disappointing. At this point, I do not feel comfortable continuing treatment with this provider as they have shown their lack of care & professionalism from start to finish. I am currently exploring further options to address the situation & hope that the business takes it seriously in working towards an actual resolution, prior to me taking further action to do so.

Carolyn, Jess and Sam are amazing Expert technique and a…read morecozy family vibe...been a client at multiple locations since 2017

Quality, customer service is great! Very clean relaxing atmosphere! I have an appointment every…read moretwo weeks and always looking forward to it!

The infrared saunas here are hot but a nice way to relax and detox!…read more I received a gift card to try this place out from an acquaintance, so decided to swing by. We booked an infrared sauna session (sweat with a friend) for the evening. This location is tucked away in a small strip mall and once you arrive, you are greeted, sign a form, and remove your shoes before entering the main area. The sauna space was nicely organized. There are sauna booths that are separated and have a little bit of space diretly in front of the sauna entrance covered by a curtain that allows you to undress and store your belongings. In our space, we had a timer, a call button for the front desk, a mini fridge with cold hand towels, a sign with all the different color options for the chromotherapy, and a small bench/basket for your belongings. As someone who does not regularly go to saunas, I had to take several breaks throughout the 45-minute session, but it definitely did its job and had me sweating! We enjoyed being able to adjust the colors for the chromotherapy as well. After our session, we were able to rinse off in the shower, and there is a sand room in the back where they set up some non-caffeinated tea for you to decompress. I enjoyed this part because the sand was so smooth and soft, and they do their best to create a calm ambience in the room even if you are just looking at a mural of the ocean. Some downsides for me personally: I felt the space was a bit small and cramped. Each sauna and other offered services are in small box-like rooms that aren't full rooms (the walls do not reach the ceiling). There was only one shower room, and the sand room was a bit tight (only 4 seats). I'd be curious to see if the other locations have a similar or different layout. Additionally, because the walls of the rooms do not reach the ceiling, nothing is soundproof. You can still hear some noise from other folks while in your sauna and are encouraged to keep noise to a minimum to maintain a calm and relaxing atmosphere. Lastly, I believe there is supposed to be a way to connect a bluetooth device in your sauna as advertised on the website, but we couldn't really figure out and weren't sure if it was a good idea to bring any devices in as it was super hot. That said, it wasn't something we absolutely needed so we just decided to hop in and enjoy the sweat. We enjoyed our infrared sauna and would recommend it if it is something you are looking to do regularly. It looked like they had several different membership options that give you access to different services each month.

Amazing experience at City Sweats Bellevue!Everything was clearly explained with helpful signage,…read moreso the whole visit felt easy and relaxing. The mineral shower and tea after my session were such a thoughtful touch and made it feel like a full wellness ritual. This was hands down the best sauna experience I've had -- can't wait to come

I just had the BEST experience for my first time leg wax!…read more Olga is so incredibly kind and knowledgeable. She put me completely at ease and made me feel important. You can tell she truly cares about her clients by how they feel and what they want. The first time I went in she very honestly told me I didn't have enough leg hair yet and I needed to grow it out more before getting it waxed or it would be a waste of money. Wow! She could've easily done it just to get paid, but instead she told me the truth which makes me trust her implicitly. And for these types of "procedures", I think it is very important to trust the person doing them. I will be going in 6 weeks and from here on out!

I've been going to Olga monthly for years. She is always so warm and generous and kind - I feel she…read moretruly thinks of her clients as family. The service and expertise she brings to my facials is awesome. I hope she lives a hundred years because I'm sure I could not replace her.