Our experience with US Floors was fantastic! Their showroom offers a vast variety of flooring…read moreoptions. The US Floors team offered a friendly and knowledgeable 1 on 1 consultation for what we were looking for. The installers did a phenomenal and timely job getting our patio tiles installed. All in all, great products and services! Love to support a local Cutler Bay, family-owned business.

MOST RUDE. They make you buy a box of tile to see in home. Then I drove 60 mile to return and…read morewouldn't take it back. The tile was perfect no chips.

Nora is the best have been buying tile there since 2015 they are very knowledgeable and helpful.read more

Here are my 2 complaints:…read more 1) I have bought close to $20,000 from this place. I bought more than I needed in tile, and when I went to return, they said there was a 25% restocking fee. When I originally asked the sales person what if I buy more than I need, she said no worries just return it but conveniently left out that there's a restocking fee! And they don't give you your refund immediately - they mail a check even if I paid with a credit card. 2) my tile guy also showed me that much of the tiles were not perfectly precise - some had different dimensions than others in ce timers, which created more labor for my tile guy. This place is not very ethical and the customer service is subpar. Oh, and watch out for the credit card fee that is applied if you use a credit card!

We ordered this stone "premium" quality and after 5 months the stones are falling apart. We made…read morethis known to the merchant, but they showed no interest in addressing the issue. Very disappointed with this product. I suggest you get another merchant in the Pompano area and pay a little more for a better quality product.

Highly recommended company. The manager Pierson and the very…read moreattentive and lovely Hony are very Professional, trustworthy and make the buying process very simple. The material is high quality and they have a great variety pavers and glass tile for waterline. I'm extremely impressed with how they handle the business, addressing all my questions and concerns, and the work. I will continue to use them for other pool deck projects. 5 stars plus!

I recently visited the Doral location and I am so happy with the service provided. Starting from…read morethe moment I walked in, I felt welcomed and the entire staff made my purchase a breeze! Definitely recommending Opustone!

Customer service is absolutely great. Each time I have come here the energy is good the service is…read moreon point.

This place is fantastic! have so much variety and selection. The tiles have great qualityread more

I can't say enough great things about Stonica and their team. I have done multiple projects with…read morethem and the entire project was not only seamless, but enjoyable. From visiting their store, to picking the right tiles and stones, to transparent pricing and timely delivery, it's was all FIVE STAR. Needless to say, the final product was ! When you're there, be sure to ask for Jose! Below is just one example!

Jorge and his team are fantastic! I am a property manager so it's important for me to have clear…read morepricing and timing. Jorge made everything very, very easy in addition to providing excellent pricing! I typically go with an LVP from Home Depot, but for just a few cents more per square foot, he provided access to a far superior product. Jorge started and ended on time and the installation was perfect. The team forgot one small item and they had no issue making it right immediately. I could not be happier with the outcome and will be using him again (and again!)

WARNING! WARNING! DANGER!!! DO NOT HIRE!!! DO NOT TRUST! My…read morecompany hired Nathan's Carpet and we regret the moment we met the owner, Jorge. He ran over to our job site and GUARANTEED that he had a competent team of installers that could do the 1600 sq. ft of commercial carpet installation and the 1300 sq. ft. of commercial sheet vinyl installation for our client. He talked a big game about how "experienced and professional" his crew was. But he needed the money right away in order to secure this amazing team of installers because they were" SO BUSY." The day after we gave him the initial deposit, we tried to reach him and he had "gone on vacation to Italy." At no point BEFORE we gave him the SUBSTANTIAL deposit did he ever tell us that he would be gone for almost 3 weeks. Well, that should have been A HUGE RED FLAG! But we made the mistake of trusting him. This was a very time-sensitive installation, as the client was only closing their location for 10 days so that we could accomplish all of the flooring, painting, custom lighting, and custom cabinet installations. The floors had to be done first, of course. The day before the installation, of course Jorge answered the phone. He expected that next payment the following day. He told us his guys would be at the site "tomorrow morning at 9am." They showed up at 11:45am, but only after we were forced to drive over an hour to confront someone at their warehouse and pressured them to call Jorge "in Italy" for an answer. He refused to tell us who would be in charge at the installation. He went to Italy and left a group of men with zero guidance. Needless to say, the installation was a mess! There were jagged edges, carpet lifting, glue EVERYWHERE, and even an ENTIRE 15 FOOT LENGTH OF FLOORING that was missing carpeting! Who does that??? Nobody bothered to check to see if the carpet was actually completed. But they made sure to send videos of the "completed work" and Jorge IMMEDIATELY came out of hiding to pressure us to pay the balance. The guy that took the video was, literally, speed-walking through the location. It was actually comical. Until we saw the installation. Thankfully, we refused to pay until we had the chance to go to the site the next day. That's when we discovered the mess. We had PLENTY of carpeting to have completed the installation. This was just the first example of the LACK of honesty, professionalism, expertise, and leadership. The vinyl installation was, and IS, the most horrific BUTCHER JOB we have ever seen. Neither Jorge nor any of his installers performed the MANDATORY MOISTURE TESTS that are an INDUSTRY STANDARD for installing over concrete. Although he LIED to us and told us that he had, we later discovered his lie when several areas started bubbling and lifting within 2 days of installation. He did not perform the test. His installer butchered the vinyl, left it with huge gouges, glue was everywhere, and now almost half the vinyl has lifted or has been compromised in one way or another, thanks to the irresponsible and careless owner of Nathan's. The installer was the first person to reveal to us that the prep work was done incorrectly, as it would have also required a self-leveling product to prevent the bunch of pebbles that are now protruding through the vinyl. Not to mention the bubbling and lifting. We are now faced with having to pull up the entire floor and replace the disaster his crew left behind. We actually had Jorge come to the site to see the mess because he insisted that we had to give him "another chance." The installer did come back and ended up making it worse. He peeled back the vinyl and tried to reinstall over the improperly-prepared floor. And even MORE bubbling happened within 24 hours. It's a disaster! Of course, Jorge is nowhere to be found now because that's his M.O. He hits and runs. Nathan's Carpet should not be in business. He will talk a big game, take your money, and absolutely disappoint you. He will not deliver quality work because he is incapable of it. By the way, we hired 2 FORENSIC FLOORING EXPERTS to assess the installation and to confirm what was causing the vinyl to bubble and lift. Both gentlemen (from 2 different companies) confirmed and concluded that the preparation was not done properly and that the entire floor needed to be lifted because STEP ONE had been done incorrectly and that caused the domino-effect disaster. We have emailed, called, and texted him but he has GHOSTED us. He lies and has taken our money. Do NOT HIRE THIS MAN OR HIS COMPANY. We are suing him, of course. He has already been sued by another customer and ORDERED by the Court to pay her, but he has refused to pay her. This is PUBLIC INFORMATION as that client also posted her story on the internet. Just look up "Complaints against Nathan's Carpets." Or you can go to the Miami-Dade Clerk's website and search Civil cases with his name, Jorge Braschi. You will see that we are not lying. DO NOT HIRE HIM OR HIS COMPANY.

I recently built a custom home and my builder exclusively uses this business for the kitchen and…read morebathrooms, and now I know why. Jenny assisted me with the initial design. I knew exactly what I wanted and she helped bring my vision to life. They also made my laundry room cabinets and countertop and converted a small matching closet across the hall from laundry into a doggie area, drop zone. The installation was also very professional and they spent a lot of effort to ensure everything was satisfactory. I returned today to have a closet designed. Looking forward to that getting installed too, which should be within a week!! I highly recommend Artemisa!

While remodeling my mother's bathroom and kitchen, I decided to hire Artemisa to build the kitchen…read morecountertops and vanity for the bathroom. While expensive, they provided good quality and installation. However, when I later returned to them in order to build 3 small 1 inch and a half floating shelves they wanted to charge me over $300 without installation which is offensively overpriced. Not to mention that after already spending over $3,000 with them, one would expect them to cut you a discount given that you came back to their business on two separate occasions. Nevertheless, they didn't seem to ever return my calls or follow up with me except telling me that the previous girl I spoke with Jenny quit in November. Only causing more confusion rather than solutions to my query. To this day as you can see in the picture of the kitchen, on the right corner I have yet to get my 3 floating small shelves despite that their Yelp page clearly states they do fine carpentry. So these shelves should've been an easy quick job given its size and scope. Hopefully the owner Damien who was very nice and did the measurements of my bathroom will see this review and kindly reach out in order to rectify this long overdue customer experience dating back since August 2018.

I recently went to Home Depot, looking for a granite top for a bathroom vanity. Since I wanted…read moresomething that Home Depot doesn't normally stock, the salesman there told me he'd need to charge me a bundle for a special order, and he suggested I go to one of the granite yards off the Palmetto where they have lots of slabs and remnants and they could sell me exactly what I needed, cut it to the size I'd need and finish it, for much cheaper than he could do a special order at Home Depot. I walked into this place, one of the staff was in the lobby and asked what I needed. He walked me out to the yard with the slabs in it and on the way he quoted a price with everything, including installation. It was very high compared to what I expected, but my guess is that, had I found a remnant stone I liked, I could have bargained with him. Unfortunately after showing me a few granite slabs and their small stock of remnants, I couldn't find the color I wanted. The guy still thanked me for coming, and he was even kind enough to give me detailed directions to a few other granite yards in the area that he thought may be able to help me. I appreciated this, and it shows that customer service is still alive somewhere, as he didn't have to help me out like that, especially when he knew he wasn't getting any business from me that day.

The quality of their products combined with the pricing and customer service is unmatched. I…read morewouldn't go anywhere else. I'm a customer for life