Went to their location to get a quote on window tinting and some custom work. Sign in window shows…read more"open" for business, but all doors are locked. It was during normal business hours. Called, but no answer. Not a very good first impression

Unfortunately, I did not have a good experience with Brandon/Top Notch...for multiple reasons. He…read moretinted my windows on my new car and not only did it take twice as long as he quoted me, but the job was done poorly in a few spots. The tint wasn't fit properly to the window so I had to take it back to get fixed, and again, it took over twice as long to do the work as I was told it would take. But that isn't even the worst of it....Brandon also apparently does various custom work to cars so I decided to have him black out my tail lights. He told me it would take him a little over an hour and he could do it when he fixed my tint. Four hours into the appointment I called him to see what was going on and why it was taking so long, at which time he told me the film they used "didn't look right" (defective apparently) so they took it off and he sent one of his guys into St. Louis to pick up some different film. Two hours later he calls me to tell me they can't do the job because all of the film is defective, but he'll order more and can do the job in a week. Six hours of my time, wasted. So I wait two weeks and never hear from him so I call him...repeatedly...he does not answer my calls OR call me back. I drive by his location fairly often so one day when I was driving by I saw him standing outside talking with a customer, so I pull into the parking lot and of course ask him why he's not returning my phone calls, and ask about the film. He proceeds to give me some runaround, saying that his phones have been down and he did not receive any of my messages. He also tells me that the film is back ordered and he should have it within the next week or so, at which time he tells me he will call me when it comes in and if I don't hear from him, to call him and he will finally get this job done. You can guess what happens next...I call, and call...and call and NO response. He completely ghosted me. To do this to me after wasting my time on multiple occasions is horribly unprofessional and, quite frankly, rude. I've literally waited over six months to write this review in the hopes that he would come around and follow through...but I guess those pesky phones are still down.

Custom Sounds & Tint did a fantastic job on the tint for my BMW X5M. I asked them to match the rear…read morewindows and they without hesitation gave me a price and got me in within 24hrs. They got me in super quickly, and the pricing was really competitive. The whole process was smooth, and I couldn't be happier with how it turned out. Definitely recommend! You crushed it. Thank you!

I bought a Kenwood 10" panel and new radio they installed over a year ago but still under warranty…read more I took the car in because the microphone ceased working. After a short analysis they asked me to bring it back the next day which was the 4th of July! I had to drop it off because the unit was defective and had to be replaced. So that afternoon I got the car back with a new radio and microphone that work great. Love the sound and the great service. Two thumbs up !!

I called on 07/18 to book an appointment for window tinting on 09/24,. The booking process was…read moresuper easy, I put down what I thought was a $100 down payment towards the work to secure my appointment however it wasn't until I needed to cancel my appointment which was still over a month away that I was informed that the $100 charge was non-refundable. When I explained to Hailey that I was not informed this at the time of booking she informed me, "I see you accepted the calendar invite which clearly states this" Keep in mind the calendar invite was sent AFTER I was charged. So nice of them to inform me after they charge me that the fee is non-refundable. When I explained this to her she told me that when she was hired that her boss made it clear that booking fees are so they do not lose money, I could easily understand this if I was cancelling without enough notice for them to schedule another appointment or if this was made clear before they decided to charge me. Needless to say I am out $100, so be advised when booking anything here.

I got my car tinted here and it looks amazing. It was done before the day was over, and I can't get…read moreover how good it made my car look.

It was SUPER convenient to have Chris come to my location to remove my dent! He was extremely…read morerespectful and worked quickly/efficiently. His communication prior to my service and while he was here was superb. He emailed quickly for my quote and stayed in communication with me to coordinate a date to come out. I didn't have to wait long at all for an appointment! My car looks amazing now and I am so thankful! The price was great and it was quick & easy to pay. Highly recommend if you (unfortunately) need a dent fix!

The dent guy, aka, Christian, fixed my hail dents and cracked windshield in less than a week…read more Highly recommend his services, will definitely use him in the future.

Hytech deserves 5 stars the team is very skilled from window tinting, upholstery to complete…read morecustomization no job is to big. Best in stlouis!

Scott and his team are awesome and do top notch work! They made a custom boat cover for me a few…read moreyears back and most recently recovered three boat seats. The seats were covered with top notch materials and match the original ones perfectly. Love this place!

Passengers And Drivers Front Windows Tinted At 20% For 100.00. The Work Was Done In Collinsville ,…read moreIllinois In His Garage The Work Was Done With Great Skill.

From the owner: Locally owned and operated, 18 years in this industry.read more