I met Jessica on 6/10 needing two dresses hemmed up for a wedding in September…read more We had our fitting scheduled for 6/11 but it was rescheduled on her end for 6/20. We had the fitting at her home where she conducts her business. She was very friendly in person. On 9/9 I texted her asking if she had time to fit another dress in for a hem job to be completed by 9/29 as I was going on vacation and wanted to wear the new dress I bought, knowing it was only a few weeks- I asked if a last minute hem was possible, she said it was and we arranged for it to be dropped off 9/10. I picked up my initial two dresses 9/25 with no problem and confirmed the third would be ready 9/29. On 9/29 I messaged asking when I could come by to pick up the dress to which she replied she had not started it and could have it done by 9/30. I was unable to pick up 9/30 as my flight left the country then. So I told her I'd pick it up when I got back into town- disappointed I wouldn't have my dress but not the end of the world. I got back into town and texted 10/17 asking when I could get the dress. I didn't receive a reply, I messaged a week later 10/23 when I could get the dress, and if it wasn't ready I still wanted it (at this point it had been almost a month since it was initially due to be done). She replied that I could come 10/24 to get the dress, and asked "if she was able to hem it, did I want her to do so". After almost a month of having my dress she hadn't even touched it yet, despite her offering to have it done by 9/30 I told her if she hadn't started it don't worry about it- I'll come get it anyways, planning to take it elsewhere. She messaged me 10/24 telling me she did in-fact end up hemming it and I picked it up that day. While she did apologize over text for not having it done by the due date back on 9/29, she did not mention or apologize in person for it being a month late I understand the fall is considered "wedding" season but over-committing and not meeting pick-up dates despite assuring it would be fine, and not even doing the hem until the night before I told you I wanted to pick it up is super frustrating. Communication wasn't great either, often waiting awhile to hear back over texts despite it being her preferred method of communication. While my first experience was good and everything was done in time, the second experience did leave a bad feeling about going back for future alteration needs.

Jessica seems to be very disorganized. Dropped off 5 pairs of shorts to have the waist taken in…read more Told her I needed two pairs in two weeks for vacation. She forgot the date I needed them and had to hurry to get them done in time. I was gone for 3 weeks and expected the other 3 pairs to be done when I gone home. Nope. Hadn't even started on them. Told me I could pick them up the end of a week and she would call. Nope. No call. I purposely waited another week before reaching out to her. She said I could pick them up the end of that week. Texted her and said I would be by that Friday. She said okay. On Friday I said I would be by at 11:30 that morning. She texted me and said she had not had time to finish them and that she would leave them UNDONE in a bag on her porch. I believe she charged me about $30 per short to just take in the waist. I found someone in my neighborhood who finished them in one week and charged me $12 per short! So, no, I would not recommend her.

I've been using Valentina for about five years now, and I wouldn't trust anyone else with my…read moreclothes. Her lead times can be long, but that's because she's incredibly busy--and after seeing the quality of her work, it's easy to understand why. Every piece she's done for me has been impeccable. She's altered everything from high-end suits and dress clothes to everyday shirts and pants, and the fit is always spot on. I moved to the other side of town a while back, and I still drive 45 minutes each way because she's that good. If you're looking for someone who does exceptional work and takes real pride in what she does, I highly recommend Valentina. Just plan ahead--she's busy for a reason, and she's absolutely worth the wait.

I wanted some jeans shortened. First it was $55 then I said just the normal way $28. I told her…read morethat was highest I have ever heard. "Well, that is what I charge". Just know, nothing wrong with the results but know you will pay a premium for her work. I found better options.

I have been using Green Leaf for over 8 years and have been very happy with their service. Henry…read morewas very professional and i never had a complaint. I believe it has changed hands now and service has changed as well. I dropped off two shirts last week which should have been a $10 charge. Shortly after returning home i noticed a $46 charge on my Am Ex which we keep on file there. I called to see why the charge and was told it is now their policy to place a hold on my card. I said i would be happy to pay for cleaning in advance but a charge that is four times the cost of my cleaning??? I was told they would remove the charge (that has not shown up yet) Hours after i complained about the $46 charge another $20 charge appeared. I was hoping charges would be removed as promised but that has still not happened. i will be looking for another dry cleaner.

We have been getting our clothes dry cleaned here for several years now and have never run into a…read morebad experience. They do a superb job cleaning everything and at a lower price than other cleaners in the area. Highly recommend!

Possibly the worst customer service I've ever experienced! I called and asked to see if they could…read morepossibly rush my dress to get a simple hem and acted like I was a nuisance. All I did was ask a simple question! I'm not sure why anybody would give their business to someone who doesn't even want it.

I had a very complex suit and pants overhaul for a wedding with limited time. Janne tackled it and…read moredid an amazing job with time to spare. I highly unconditionally recommend J'anne Originals for any of your projects!

Dry Cleaning was fast, thorough and a fair price. Definitely will use again…read more Can t beat the location as well.

After a cruise I took 10 shirts for dry cleaning and pressing. I picked the shirts up all on…read morehangers. Five of the shirts were either Tommy Bahama or Poncho. None were pressed and obviously steamed. Just under 100.00 for the lot. I won't be going back. Each of the shirts were 80.00 to 100.00 dollars. Tide used to do a good job on their pressing. It's a shame. I'll get out the iron and press in lieu of packing for another trip.

Andrea did a fabulous job! My son is disabled and needed specialized alterations. I gave her a…read morelarge order and she took the time to meet his needs. The work was done so well! Very convenient and cost effective. A real sweetheart!

I had Denise hem a large shower curtain and mend a knitting bag for me. Denise was helpful. She…read morefinished my order in 24 hrs and did a beautiful job. I will be back. Thank you Denise!

This review is for the seamstress, not the dry cleaning. I took in two pairs of jeans to have them…read moreshortened and wanted original hems put back on. The seamstress proceeded to tell me all the reasons that she wouldn't/couldn't do it. I have had multiple pairs of jeans, just like the ones that I took in, hemmed with original hems with absolutely no problems whatsoever. A hem is a pretty basic thing for a seamstress, even if it involves putting back on an original hem. I would have much rather she told me that she just didn't want to do it, or didn't have the time, than to insult my intelligence by telling me all the reasons it couldn't be done. Dry Cleaning Butler might want to explore hiring a new seamstress.

We have been using Dry Cleaning Butler for years. They have been consistently good and surprisingly…read morevery timely in returning our cleaning - many times earlier than expected. One time I took new clothes I recently had purchased from a department store because there was a slight mildew odor. I did not notice the odor when I purchased them, only after I arrived home and removed the tags. The dry cleaner deodorize the clothes so there was no smell at all. I was so happy and amazed it got the odor out without ruining the clothes. I have also had my clothing altered with very good results. I will continue to use this dry cleaner, I have trust in them and the quality of the workmanship is very good. Nice people work there too, which means a lot to me.

Came to Idaho for a wedding. (my pants had shrunk-lol). I went in and they expedited the alteration…read moreof my pants with out hesitation and I was nice and comfortable for the wedding. A-1 service and very courteous.