Excellent experience. I was able to get my windshield replaced the day after I called. Tyrone was the best. Excellent customer service in every regard. Very highly recommended for anyone in the DC area. read more

Tyrone is fantastic. He is professional and friendly and somehow he even made me feel better about having my window smashed! His price was about $200 below Safelight's quote. I called him on a Tuesday evening and he replaced my window the next afternoon. Wonderful service. read more

Tyrone is wonderful. He came out to my house the next day with the right passenger-side window, arrived in the 2-hour window he gave me, and was done in 20-30 minutes. I highly recommend him. read more

Had my car broken into in DC. No fun there. :( Called Nu Pro and the person on the phone was friendly and professional and set me up with an appointment the same day. Shawn came to my office to replace the passenger window the same day I called. He called when he was 30 minutes away and arrived right at the beginning of the 1 hour window I was given. He worked outside in the cold and snow, but still did a very thorough job. He made sure he got all the glass out of the inside of the door frame, this took numerous attempts. He replaced the glass, and then put everything back into place just as it was. He then vacuumed the entire car. He spend a good 10 minutes vaccuming which I apprecaited. From start to finish the whole job was done in less than an hour. The price was very resonable and right in line with the other quotes I got and the service was top notch. Id certainly recommend them or use them again, though hopefully I wont have to! read more

Car got broken into on a Sunday so I gave these guys a call. They close early on Sundays and told me initially they wouldn't be able to make it until the next morning but he called me back and said they could make it after all. Which was a relief. They said they would be to my place between 1:00 - 3:00pm and I think shawn arrived at 1:15. Took him almost no time to fix it, and he even cleaned and all the broken glass from the inside of my car. Very satisfied with their service. Cost $230 for the repair of the rear right window on my 2012 Mazda3. read more

Tyrone gave me an estimated time of arrival between 11am-1pm and he was there at 11:05am. I think he was finished with the window and payment by 11:40. I love when someone shows up and goes right to it. He also seemed very knowledgeable about the different types of windows for my son's VERY old 1995 Camry. Was thinking it was something that may need to be ordered. I called yesterday and he was out today. Thank you NU PRO MOBILE!!! read more

Amazing!! I had my back passenger door window completely smashed due to a break in and needed it fixed ASAP. Safelite quoted me $320 and would require me to drive to Alexandria, but Tyrone quoted me $260 and came directly to my home, which saved me time and also having to drive in the winter with a completely missing window. Tyrone was extremely prompt and called me when he was leaving to get to my place and also when he had arrived. He vacuumed up all the glass inside my car (it was literally everywhere) and was done within 30 minutes. Super quick and high quality service for a reasonable price. Highly recommended!! read more

In case you were wondering, there is a reason for all the positive reviews. Just had work done today. Excellent, fast work. Kept me up to date with my status, called before he arrived. Arrived earlier than scheduled appointment. Got right to work. I don't know my experience could have been better. Fast, Professional work at a reasonable price. - Hennessey read more

Tyrone came to fix my window this morning after my car was broken into, and his service was GREAT. Gave me a courtesy call to let me know he was on the way, showed up right when he said he would, then finished with my window within 30 minutes. Glass looks perfect - and he even fixed the plastic around the window, which had been peeling up before the break-in. Would highly recommend! read more

Tyrone was very professional, reliable and very affordable. I contacted two other companies and they gave me the runaround. Tyrone asked me basic questions about my car, gave me a great quote, and we schedule an appointment for the next day. I definitely would recommend him over any other major windshield repair companies. It didn't take long to fix either and he is mobile which is extremely convenient. read more

I was so incredibly impressed with Nu Pro and Tyrone. The works was done very quickly and the communication was great! It's by far the best service that I've ever had in DC. Highly recommended! read more

Car was broken into on Saturday night. Emailed for an estimate, and called NuPro first thing Monday morning. Tyrone came out within 3 hours and had the job done within 40 minutes. I was very pleased with the fast and friendly service. Best of all, the estimate was WAY less than the other well-known glass service. read more

Couldn't have been any better, or easier to work with. Tyrone is a true professional. All of the five star reviews speak for themselves and are well-earned. Go to Tyrone and support a local business instead of using one of the chains. read more

After reading these fantastic reviews (and the not fantastic reviews of Safelite, with whom my insurance had set up an appointment for me), I decided to go with Nu Pro. I called Tyrone at 9:00 am and he was able to come to me by 1:30 pm. He was professional, on-time, did the job in about 10 minutes max, and was $100 less than the Safelite quote. I would highly recommend Nu Pro. (For reference on the time and money - I just had one vent glass replaced on a Toyota Corolla). read more

Tyrone came out on a Sunday to replace my windshield and he was timely, efficient, and professional. I got a quote almost immediately after I requested one on the website and I left NuPro a voicemail right away, and Tyrone called me back to set up an appointment. Tyrone showed up during the exact time window he gave me and replaced my windshield in only 45 mins. The cost was exactly what I was quoted, which I felt was extremely reasonable. I hope I don't have any glass-repair needs in the near future, but if I do, i'll definitely use NuPro. read more

These guys are awesome. Punctual, professional and reasonable. So much better than Safelight. I had my window smashed by some scumbag thief and needed a quick repair. These guys came through in the clutch, did a great job and seemed legitimately concerned about doing things right. Would highly recommend. read more

The driver's side window of our vehicle was busted in after a snow plow came through our street. I found Nu Pro online and was excited that they would come to the house to repair the glass for a very reasonable estimate. After the tech installed the new glass, the window would not roll all the way to the top. He spent 15 minutes showing us that all possible places for the window to be stuck were clear and that there was nothing he could do. He claimed that the regulator must be broken but did not indicate that he (or his company) could fix it; I asked if I would have to go to the dealership to have it handled and he said most likely. He charged us the regular amount and I took the car in for the regulator repair 2 days later. The dealership quoted me the repair rate and I agreed. When I picked up the vehicle, they said they had to re-replace the glass as well as the regulator b/c the prior installation had been faulty. Apparently the tech broke the tabs on the new glass which then broke the regulator during the repair. I reported the incident to Nu Pro the next day. They were willing to refund the amount of the initial installation ($200) but were not willing to do anything about the $650 bill from the dealer. Apparently, Nu Pro does work on regulators and could have rectified my situation; however, there is no way I would have known this since the tech went to great lengths to show that he could not fix the window and I would have to seek other arrangements. I do appreciate their willingness to make a refund and to apologize for the work and behavior of the window technician. But, those measures do nothing to help with my $650 bill 3 days before Christmas. Ultimately, the Nu Pro employee broke my window regulator, broke the new glass he installed, claimed that he could do nothing further to repair the problem, then sent me to be at the mercy of the outrageously pricey dealership service center. I would not recommend using this shop. read more

This is some of the best service I've ever received for anything ever. I dealt with Shawn, who called me well in advance of the 2-hour window I scheduled, and showed up at the top of the window so I wasn't waiting at all. In fact, he arrived at my house before I did. He was incredibly polite, and good-natured in spite of working in 95 degree heat. He was finished quickly, and even managed to salvage my registration and inspection stickers so I don't have to go back to the DMV to get replacements. The price was reasonable, and the only qualm is they don't take AMEX. No matter, I have a Visa. Very happy! read more

Very rarely do I write reviews on yelp. Most of the time I just read reviews to help find good reliable businesses. I'm writing a review on Nu Pro Mobile Auto Glass because Tyrone did a great job replacing the windshield of my car. He gave me a great rate, cheaper than other big name companies. In addition, Tyrone was friendly and efficient. Great customer service, when Tyrone said he would call me back in 10 minutes with a rate quote, he called me back in less than 10 minutes. Some places didn't even return my calls. I even learned a thing or two about replacing windshields should I ever need to replace it again. I would definitely use this company again. read more

I DEFINITELY RECOMMEND THIS COMPANY!! Tyrone and Nu Pro turned a terrible day (a smashed driver side window due to a break in to my car) in to a pleasant, easy and professional experience. I was so grateful that Tyrone squeezed me in the same day. He came to my home, expertly replaced my window, cleaned out all of the shattered glass from my car, and left me good as new. And he was so friendly and personable! In addition, this company was $100 less than the company my insurance company recommended (Safelight). read more

They didn't have the glass I needed in stock but not only did they quote me a price and tell me when they could do it, they then checked to see what other installers in the area had it in stock and pointed me in that direction so I could have the replacement in faster. Honest and helpful. Awesome. read more

So glad I found these guys on Yelp, as they have competitive rates, great customer service, and get much better reviews than Safelite! I received a quote from the website very promptly and got a call back within 48 hours to schedule my appointment. Tyrone was very friendly and professional, arrived on time, and did great work. I also like that there is a warranty on their work, just in case. That shows they are confident in what they do and aim to please. I think we got a very reasonable rate, and it was so convenient that Tyrone came to us. Nu Pro covers a very large area. Would definitely recommend to others. read more

Superb responsiveness, fair pricing, excellent service. Tyrone came out on a Sunday morning to the VA suburbs to do a quick and efficient one hour windshield replacement. Very professional, very experienced, and explained exactly what he was doing. Absolutely no hassle with insurance company. His superb Yelp rating is more than deserved, and I am pleased to be able to add to it. Supporting a local business is an additional bonus. read more

Went down to my car this morning to find the front passenger glass broken at around 10am. I found Nu Pro through a quick google search, and decided to give them a try with all the great ratings. Tyrone arrived onsite on time at 130p, and was done in 45 minutes. He spent the bulk of the time cleaning up all the tiny pieces of glass that was all over the car seats, in the door, and on the sidewalk. He was fast, professional, and offered lots of car-related tips. Would recommend, and do business with him again without hesitation. I wish everyone offered service like this... read more

Amazing service from Tyrone. After a little accident mishap with our new car, I called up Tyrone at Nu-Pro and he answered right away, and said he'd call me the very next morning with a quote. On time the next morning, I heard back from Tyrone with a reasonable quote, and scheduled for him to come later that afternoon to my place for the repair. He was prompt and on time, very friendly, and completed the job in 45 minutes. I got a quote from Safelite but wasn't satisfied with their customer service nor their availability (can't wait 4 days for a repair to my entire back glass). If you're in need of auto glass repair in the DMV area, Nu Pro has to be your choice. read more

Last year my car was broken into on 14th street in Logan Circle for some dirty gym clothes out of all things. I called Nu Pro and Tyrone came over the next morning on time and professionally/kindly explained what needed to be done. The price was great, and he was diligent in removing all the glass as well. If this ever happens again (I hope it won't have to), I'll be calling Nu Pro. read more

My car was broken into again recently (Arggg!!). At least I knew who to turn to. This is my second time using Nu Pro. I am again very pleased with them. They are very prompt and professional. Tyrone even called to confirm that he would be arriving on time. It takes about 30 minutes which includes them vacuuming out any broken glass. I would highly recommend them. read more

Nu Pro has earned its amazing Yelp reviews. I spoke to Tyrone, who owns the business, when my car was broken into this morning. He worked with my schedule to find a time to come by to fix the window, and provided a reasonable rate. As promised, Tyrone called when he was on his way, arrived right on time, and charged what he said he would. It's a mobile service so he comes to you! Which is so amazingly convenient, and especially nice when the day has already started so horribly. He even vacuumed out the broken glass that the thieves left behind - from the entire car. Professional, prompt, excellent service. And they take credit cards. I highly recommend this business! read more

Nu Pro was the only bright spot in having my car broken into on NYE. I called around 8 am on a federal holiday, he came to my car just after noon, and my car was back in shape by 1:00 (actually, he made it even better than it was before the break in because he vacuumed up Christmas tree pine needles in addition to broken glass). I thought the $240 price for an electric window was very reasonable. read more

Tyrone came an replaced my driver's side window which had been broken out in 30 minutes. He cleaned out a ton of glass and also fixed the plastic shrowd on my door which had been broken off when my window was smashed. The best service and best price you will get anywhere. He has been repairing auto glass for 25 years. There is none better than Nu-PRO Mobile Auto Glass! read more

I selected Nu Pro for the replacement of my Rav4 door window glass based on the reviews on Yelp. Tyrone communicated with me about time and cost, arrived on time, completed the job within about a half hour, cleaned up the broken glass, wiped down the new glass, and generally was very pleasant and helpful. Highly recommend. read more

Outstanding service from Tyrone! Competitive pricing; prompt, on-time service; responsive professional: what more do you want? Replaced a 2012 VW windshield in under an hour. Strongly recommend. read more

Got the quote in an hour like the website suggests and was able to check against other companies to confirm it was the cheapest. Tyrone called to set up and appointment, and then called me again when he was on his way. We planned on a 2 hour window but he showed up right at the beginning of that window after calling, and all I had to do was unlock the car. Called me when it was finished less than 45 minutes later and paid by credit card. As easy as it gets, thanks Tyrone for the help! read more

I don't often leave reviews but these guys were great! Not only that they gave me the best quote but they were very professional, friendly and Efficient. They first give you the time frame when they would come and call you again closer to when they can come. They replaced the windshield in half an hour. Overall great service. read more

Amazing service. Was able to replace my shattered window within 3 hours of my calling. It was such an easy process. And was the least expensive price. Highly recommended. read more

I just had some glass replaced in my car from Nu Pro and am very satisfied with the experience. Tyrone was professional, personable, and prompt. In fact, I had to reschedule my appointment due to an error on my part at the last minute the day before. Tyrone was understanding and facilitated a continuation of service with relative ease. The quality of work was good, the service was outstanding, and the price was more than competitive. I would recommend Nu Pro to others and would not hesitate to call them again if I need glass on my car replaced. read more

Mr. Shawn D. called before he came. They arrived within the time they said they would. No drama, no hanky panky just good focused work and no hassles. Now that's business the way I like it! Reportedly they take major credit cards and no personal checks, I called the office to check while my technician was there. He tried to save the inspection sticker but it looked too suspect when he placed it back on my car so when the 2 hours passes that he told me to wait before driving, I'm going to get a new one at the inspection office. Consider that their may be additional cost to you because your inspection sticker may need to be replaced. Also consider the timeline by which it must be done in your jurisdiction when you are having a replacement. read more

Great service!!!! I received a call back after requesting a quote online to replace a leaking windshield. Tyrone called me and came over early, because he was available. He completed the job in a timely fashion, and transferred the stickers to the new windshield. I would highly reccomend them to anyone read more

No need to look anywhere else. I called several places in the DC/VA area and found this place to be the best! I This is how a business should be - fast, efficient, and affordable. I was told that it may have to wait till tomorrow, but a few hours later, Shawn called and offered to come out if I would like. Basically, this is the only good thing about my first car break-in experience - discovering a business that I can truly recommend! I went from being sad about my car to thankful for Nu Pro and Shawn! read more

After having my car broken into for the second time, I called Nu Pro to fix my window. They came within 3 hrs of calling, had great customer service, and fixed my window perfectly. Thank you Shawn and Brett! read more