Exceptional response time late at night on a Saturday. Thoroughly cleaned up all broken glass, provided board up services and replaced custom glass door. Couldn't have asked for better service and quality. read more

We had some of our old track home window glass replaced, sliding glass door rail repaired and also an old broken framed glass shower door that needed repair and hoping to convert to a frameless shower door. During inspection, Jim was very attentive and helpful to describe the process beforehand, he meticulously described every steps needed to achieve the jobs. He promised the timeframe and Indeed everything was completed within the time frame as promised, I was especially impressed with the workmanship of the shower door conversion. Also they went over and beyond by overcame some issues with my broken sliding door. Kurt and Daniel both did a fabulous job, they are a great team and also great people! I will call Nu-Star glass again because they do amazing work and they are true professionals! Thank you Jim! read more

We recently remodeled our Master Bathroom, I contacted Jim at NuStar glass to replace existing shower door and mirrors. The price was very fair and competitive. On installation day, the installers Daniel and Curt arrived on time and did a beautiful job on the installation. My wife and I could not be happier. I highly recommend Jim and NuStar for any of your Glass needs read more

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Jim absolutely saved me tonight. Around 7:45 pm, I accidentally shattered the street facing window in the front of my house. Nu star had put a glass enclosure around a shower when we first moved in in 2014, so when I recognized the name of the company, I gave them a call, intending to leave a message. I expected that they would call me back tomorrow and hopefully be able to come and replace the window. I was very surprised when Jim answered the phone on his "emergency line". I told him what had happened, sent him some pictures, and I was blown away when he told me he could actually fix the window tonight. Of course, this came at a premium, but given the option, I took it. Two hours later, the window is replaced, good as new. I could not ask for better, more professional service. Because of this, when I had to tell my wife that I had broken the window, in the same breath I was able to tell her that I had already arranged to have it replaced and that it was happening right away. Now I don't have to go to bed with a shattered front window. This was worth every penny, and then some. Thank you, Jim! read more

Nu-Star Glass & Mirror - Before - Glass & Mirrors Near Me - Simi Valley, California

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Replaced a sliding glass door due to an unfortunate accident. The entire crew in this situation was very professional and efficient. Highly recommended. Thank you for your services. read more

Amazing Company. The glass in my dad's front door was randomly shattered by an individual. After another company told me it was not possible to replace the window, Jim from Nu-Star came over to see if he could replace the glass. Yes Yes and Yes He sent Danil and Matt to board up the door and a week later the glass was replaced. It's perfect and beautiful. They did a great job for a fair price. Thank you, Jim, Danil, Matt and Nu-Star read more

Called to get a quote to get a few window sealed fixed and was told he charges $250 to give an estimate. I was ok with the charge and had him come out. When the quote was written he stated on it I had only 72 hours to accept that price. If I was told that in the beginning I would have never paid to have someone give me an estimate with such a short window to decide. Thankfully I went with my gut and I called several window companies and they came out for a free estimate and the cost to replace was 50% less than his quote. It felt like a dirty used car salesman. Update to response: In my review I stated I was ok with you changing $250 for the estimate. What I want to make clear for anyone reaching out to you to get a quote is once you get the estimate you put in the contract you only have a very small window to accept. You wanted only 24 hours but extended to 72. Your company charges 50% more than any of the free estimates that i received from other glass companies. I felt like i you're trying to take advantage of customers. Buyer beware and shop around before contacting!!! read more

We recently purchased a business and during renovation we broke one of our store front windows. Not only was the break waist high but it was pouring rain that day. Jim came over within an hour to access the situation, provided us a quote for replacement, and helped to secure the window in the meantime. He was friendly, informative, and reassuring. In addition, we were originally told 5 to 7 days before our new window would be installed but Jim called within 48 hours to let us know the new window was in and he would be there the next day to install it. Thank you Jim and Nu-Star glass for coming to our rescue and providing amazing customer care. We feel we have a local business friend for life. read more

I ordered 17 windows and a sliding glass door. Wow, great value and installation service. Thanks for the 5 star experience.

I must say, Jim and his crew are outstanding! They are professional, honest, and courteous. I've been putting off fixing a broken window for sometime, not knowing who to call. I called this company to get information and they were extremely helpful and made it very easy. Jim is such a wonderful person to deal with I am very pleased with my new window. I highly recommend them! Great people! read more

Jim at Nu-Star was amazing! When are home was invaded in the middle of the night, Jim took our call calmly at 2:00 am and his team came to clean up the broken glass and boarded our home up within hours of the home invasion. He helped us feel safer in our damaged home. His team cleaned up tons of broken glass and ordered us replacement products in a timely manner. The glass was recently replaced and it works perfectly. When you are in a crisis and need glass repair, I highly recommend Nu-Star. Jim will take great care of you from start to finish. read more

We're currently buying our second shower glass from Nu-Star. We were so impressed with the quality and service the first time we worked with them that we didn't give it a second thought when it came to our guest bathroom remodel. They are such a joy to work with! read more

Nu-Star Glass & Mirror - Shower glass - Glass & Mirrors Near Me - Simi Valley, California

They say pictures speak 1000 words, or more, of course. Recently, Yelp dismissed one of my posts possibly because I didn't supply a picture, and possibly because I mentioned the name of a more local glass company where my experience was terrible. Anyway, Nustar and its founder, Jim, are the best Glaziers I have encountered in decades including numerous residential projects both primary and investment use. Recently, unfortunately, we did a residential addition and utilized a General Contractor who outsourced to his own glazier for a bathroom related steam shower. Five years ago, Jim's crew remodeled both of our home bathrooms and we have not had an alignment or any type of mechanical problem since. Not the case with a brand new door that our GC's glazier screwed up so much so that I needed to call Nustar to fix it. The new floor to ceiling glass door in the bathroom is falling because they did not use the correct hardware for its weight nor did they seal or adjust them properly! Nustar is redoing them correctly, of course. We have told our GC that we prefer our trusted glazier to repair the work the "sub" that he used miscalculated, and he will be reimbursing us under his own warranty, while actually being pleased with the correction price. I hope he uses Nustar as his sub in the future as well! read more

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Nu-Star was very knowledgeable, clean and fast working. Punctual and polite. Can't expect more and will definitley recommend them. Two of my double glass low - E windows needed replacement due to sealant leak. read more

The glass in one of our patio doors shattered in pieces. We called Nu-Star and the owner quickly showed up. He gave us a price estimate for the replacement glass and we placed the order. A few days later his crew came and installed the new glass. The work took a little longer than originally planned, but the installation team did a great job, the new glass is in place and they did a fantastic job cleaning up afterwards. I highly recommend Nu-Star. read more

Nu-Star Glass & Mirror - Shattered patio glass door - Glass & Mirrors Near Me - Simi Valley, California

Ok I have to say these guys are AMAZING. We had a break in into our home and had to find someone immediately to board up our glass, Nu-Star came in and cleaned up everything so fast and with such good communication and made us feel super safe! They took measurements on the sliding glass door we needed to replace because of the intrusion and when they came back to install it, they were done in less than an hour while adding silicone to make sure the door didn't slide! I think the whole door looks better than it did originally! We are so grateful we went with Nu-Star! They made a very difficult circumstance feel easy to handle and we are SO grateful!! read more

Jim and his team were great on service, price and reliability... thank you for being honest and service oriented- Thank YOU, Thank YOU

Our business was broken into and this company was so quick to respond, they took care of everything from cleaning, to boarding up the window and the glass will be replaced by them as well!! We are back in business again! Thank you Nu-Star!!! read more

During my bathroom remodel, the glass and mirror company recommended was unable to do the job due to an injury. I called Nu Star Glass and mirror and spoke with Jim, the owner. He was very knowledgeable and we set a time for a consultation and quote for my project. He was on time and I found him to be even more knowledgeable and informative than he was on the phone. He helped me make a decision to do my project. The installers were prompt, courteous, professional and completed the work in a timely manner. I am very pleased with the results. read more

Nu-Star Glass & Mirror - Glass & Mirrors Near Me - Simi Valley, California

I used this company to replace a very large mirrored closet door. The original door was over 20 years old. The glass was of a size that was not readily available. Jim from Nu-Star expedited order. Job was very nicely done and appears to be better quality that what i had originally. read more

Prices not good. Quality of sliding glass doors are low quality. The equipment on my sliders are low quality and can easily be pulled apart. I have to keep boards to keep doors locks. I have no faith in these doors lasting. I found out later from my shower glass installer I could have gotten much better price. read more

With just a few hours notice, these guys came through at 11:30 pm to clean-up and board up a big broken glass door at my home. They replaced the glass, with matching tint, a few days later, carefully working around our plantation shutters. It looks great. Jimmy and his crew are professional, experienced, and courteous. I highly recommend. read more

I ordered a new large patio door to replace the french doors we had. Nu Star Windows and doors ordered me a Milgard door that has 2 doors that swing open, and 2 doors on the sides that have screens for air flow. They came and estimated the job and gave me a full disclosure about the complexity of the installation. The stucco would have to be chipped out to install it right, and to ensure a safe watertight seal. Today they arrived and spent 8 hours installing. They took great care of the interior of my home as they knocked out the old and installed the new. Both workers were friendly and professional and allowed me to provide input during the install as to what I wanted to see. When it was finished, they hauled off the old doors and cleaned everything up nicely. They cleaned the glass and showed me how everything worked. An A plus plus job done by them at a competitive price. If you want it done right the first time, contact Jimmy at Nu Star. He has been doing glass, mirrors and windows for decades. read more

As a property manager we've used NuStar a handful of times. Always very quick and reliable! Does the work as stated with reasonable prices, especially with emergencies. We had a tenant fall into their sliding door and shatter it. These guys went right over and boarded up the unit, ordered the new glass and had it finished super fast. I've personally used them on my own house as well. They replaced my slider screen doors, one with a doggie door. And installed a frameless shower door. We will continue to use NuStar! read more

We were out of town on Thanksgiving when our house sitter called to inform us that one of our sliding glass doors had shattered. We contacted Nu-Star. During our telephone conversation, Jim (the owner) explained the process of removing the shattered glass, boarding up the door and glass door replacement. He was professional, patient and explained the steps in detail. On Thanksgiving night, Jim and one of his associates came out to our house and started the process. We were able to enjoy the rest of our vacation. When the new glass arrived, the team arrived on time, were polite and professional and installed the new glass door-which looks amazing! Thank you Nu-Star! Jim should give a master class in customer service! read more

Very quick service replacing broken kitchen bay window before important house appraisal. Smooth appointment, installation, transaction.

I just moved in to a new place in Simi Valley and my bedroom window won't close all way (1/2 inch) gap. I tried to check and fix it, but glass broke! It was gonna rain that night, so I called 3 places to repair it and all of them said "no" and won't even try to help. I called this place and Rick said to bring in the frame. He was able to fix it and put a new glass and took about less than 2 hours to fix it. Price is very reasonable. Thanks Rick for saving the day! Definitely recommend them to everyone read more

I recently used Nu-Star for a shower door replacement and a patio slider glass replacement. Rick & Jim could not have been nicer. Their technicians/installers were just as professional. They arrived on time and were neat as a pin, any debris there was they took care of it! I'd use them again in a heartbeat! read more

Had a patio door shatter today. I searched Google, called another place who still hasn't called me back...Then I called Nu-Star. They told me what to expect (the process), asked for pics, and after I sent the pics they called me right back. They arrived at my house within an hour!!! It was a hot day so this was awesome. Cleaned up the mess, boarded up the window, and again explained what to expect next. I had a great experience with Nu-Star, they were informative, responsive, patient, knowledgeable and professional. I highly recommend this business. read more

Jim and his team at Nu-Star provide the absolute best service. They have replaced large pieces of glass in my house twice after break-ins and handle everything from cleaning and boarding up to sourcing and install. Cannot thank or recommend them enough! read more

These guys came in the middle of the night to board up a window at my shop that someone had smashed. Got the job done quickly and came back a few days later to replace the glass. I would definitely recommend them to anyone looking for glass replacement. Very happy with how everything went and they really got me out of a bind! read more

Recently utilized Jim and his technicians to help us with several broken mirrored bedroom sliding doors. The work was finished quickly and expertly. Our household has been utilizing this family business for over 30 years always with great results. read more

Jim and his team have installed mirrored closets doors, shower doors, slab mirror, mirror and glass shelving and cabinet panels in 3 of my houses since the 1990's. Always good service and quality. He provides an honest assessment and gives choices and recommendations. Just look at my gorgeous kitchen and bathroom! I'm so thankful for his perfectionism and pride of work, done in a timely manner. read more

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So, you are looking for an honest and proficient tradesman who will accurately and precisely fulfill your order? Well,look no further than Nu - Star Glass & Mirror. The owner, Jim, responded to my phone and email inquiry in quick order. He came out to my home that same day, measured my new PTS Furniture Store dining table for a glass table top, provided pricing and even threw in a cash price discount. The order was fulfilled rapidly and accurately to product specs and quality of workmanship. I was pleased! Jim is also professional and friendly, offering consumers fair pricing. In fact, I have additional projects for him and intend to have him return for completion of new orders. So, if you are looking for a quality glassman who is transparent and honest, Jim is your man. read more

Jim and his crew at Nu-Star have been very good to me. I have used them on several occasions: master bath remodel and a complete home window replacement job. He is my only call if I need glass work done at my home. Thanks you Nu-Star!! read more

Great Prices and Wonderful Service!! Starting with Jim the owner being incredibly honest and nice to the scheduler, Rick being very accommodating and calling to remind me not to use the shower the night before install, right down to the installers Steve and Curtis, who were professional, clean and very personable. Not to mention the framless glass shower door looks beautiful in my new bathroom. Hands down the best company to work with! read more

The house we purchased had two bathrooms that were outdated and not functional so we had to completely remodel the two bathrooms. NuStar Glass worked with our contractor to put in two frameless shower doors and two vanity mirrors. The workers were on time, friendly and professional. The owner made sure the vanity mirror measurement worked well with our light fixture and picked the shower handle style to match our faucets. The shower doors they put in were of high quality and made our new bathroom look so beautiful and modern. I would definitely recommend them. read more

Ordered a replacement patio door window on the 26th and was installed on the 29th. They were able to do it a day early but we were busy. Anyways, they were quick and professional. I would recommend them to friends and family. read more

Never use this company. I had a window broken and they came out and boarded up and ordered a new window. I turned it into my insurance company and they told me that I was grossly overcharged by at least 60%. They took advantage of the fact that I needed a window immediately. Didn't have time to shop around but I suggest you NEVER use this company read more

There aren't words in the English language to express how highly I recommend Jim and Nu-Star. I run a store in Santa Barbara, and at about 6 pm today we had an incident that resulted in a broken front window. I spent an hour and a half pounding the Santa Barbara phone book for ANYBODY who might be able to help. I got to the point where I was dialing random extensions, and the only answer I received was to try a board-up service followed with a quick hang up. Luckily my District Manager remembered that we had done work with Nu-Star in the past in the Simi Valley area, and told me to give Jim a call to see if he could possibly help out. He thought it was a long shot, seeing the time (8-ish) and the distance. Even though he was finishing another job at the time, Jim didn't even hesitate. He was able to get one of his guys (I forget his name, but he was fantastic as well) to drive 20 minutes to him, he gave me the brilliant idea to send him pictures of the area and the frame to figure out what he needed, and he made the drive from Simi to help us out. I was readying myself for at least a midnight out time tonight. He got there, got down to work, and by 10:30 he was done. I didn't even have a chance to offer him coffee. No board-up, no run around, just an all-around beautiful job by a wonderful company. A Santa Barbara resident now has a name to give out whenever it comes to glass, courtesy of Simi Valley, Nu-Star, and Jim. read more