These guys are great. The atmosphere is always welcoming and they will take their time to walk you through whatever you need. Definitely recommend! read more

This has to be the best place in the Bay Area, lots of products, super friendly staff. I consider myself a weed connoisseur, this place has whatever you need. Yes, there is tax but the tax is SUPER low. If you want to experience what a dispensary should feel and look like... Go to NUGS u wont be sorry. read more

I love the vibe of the establishment. The place is extremely clean and smells really nice, plus the employees are very attentive and kind. Definetly going to come again. read more

Ashley is awesome, knowledgeable & has a great personality! I truly loved the top notch friendly and very professional customer service that I received from Ashley. The attention to detail provided by Ashley was impressive and her customer service skills were excellent. read more

The staff is extremely helpful and knowledgeable. Brian was very professional! This is my new favorite spot! Especially how safe everyone is during Covid. read more

When I found that my prescription had expired I went to google who showed me about Nug Wellness. Such friendly employees. Open the door for me and my gf. Clean. Prompt service. And the bud.. no question about the quality. Always nice n smooth. Check out the edibles and concentrates if your a "dabber@ like myself. "Diamonds" a are a girls best friend! read more

Love this place - great products to help with pain and sleep. Excellent service! You won't be sorry! read more

Today I went to NUG. This is my first time here. The customer service person who helped us was fantastic. A worker Brandon came introduce himself to My daughter and I. He was showing all the new things Wine, popsicle, enables everything he would as what are you looking for? I have fibromyalgia he said these drop will help you at night sleep. He was just so knowable about everything in the shop and took his time to understand what I was buying. He made us laugh. Brandon is was great talking like I knew him for years. I will always go to NUG. Thank you and thank you Brandon! Happy Forth to NUG!!!!!! Sylvia, read more

Me and my boyfriend have been coming to Nug for the past year or so. I've noticed that if you aren't making yourself known to the staff, or you don't know what you're looking for they walk around you, ignore you, or look at you like you're crazy for not knowing cannabis knowledge. Personally, I don't smoke much. I enjoy edibles that will help me relax because of my back pain . My boyfriend on the other hand loves wax. He knows his stuff, I do not. So I go in yesterday afternoon and right when I walk in I'm greeted by this young lady who is very welcoming and kind. She asked me if I needed help with anything and when I confessed I don't know much about cannabis but I'd like something to help my back, I was surprised at how knowledgeable and genuine she was. We got to chatting and I loved how energetic and sweet she was. She didn't rush me, answered all my questions and made me feel satisfied with my purchases! I believe her name was Mel ! I definitely will be coming back because she made me feel comfortable enough without my boyfriends cannabis knowledge. She has a great personality and overall a very helpful employee! read more

Went to buy a raw garden full gram cartridge , which is pretty top of the line , one of the most expensive carts you can get in the whole store. When I got home, the cart would not pull , so I came back to exchange it for a new cartridge , they went to the back and said they got a full hit out of the cartridge I purchased. How would you get a full hit off a cartridge if you didn't put your lips on it. They gave it back to me and told me they would not exchange the cartridge after they put their mouth on it . This is disgusting especially with covid . read more

I had never been to Nugg before but I decided to stop in and see what it was like. I met Grant and I have to tell you he's the most knowledgeable cannabis dispensary employee I have ever talked to. I thought I knew a lot but his knowledge far surpassed mine. He was asking me intelligent questions that I had never considered. I ended up buying stuff I hadn't considered before and am VERY happy with my purchases. If you're not sure what you need (or even if you think you do) go into Nugg and talk to Grant. He will not disappoint! read more

I came to check this place out during their soft opening week. Dispensary is nicely lit with a lot of different kind of products on display. The sales people on the floor were very knowledgeable and happy to answer any questions I had, especially Jean. I bought some decent flower for a good price, and tried out some of their edible chocolates too. The coffee flavored chocolate ones were my favorite. read more

Just bought an edible.. they gave me the package and I noticed that it was packed 6 months ago. I asked was there a closer date to now as edibles don't really have a good shelf life, they looked through the rest and could not find one. I asked could I instead get another flavor as they all cost the same.. the young lady called the manager who end up being Rob.. told him what the issue was he asked me when did I buy it.. I said she just gave me my change when I saw the date.. this guy says all sales are final and wouldn't exchange there six month old as candy. Now I LITERALLY come here every week to buy this stuff and you just told a customer who hadn't even taken ownership of the old ass candy who spends so much money with you that they couldn't just swap it out !!! Bruh!! Yalll suck! They have tried to sell me expired stuff before but made up for it.. now I have to go find a new fav.. me and my money are out!!! read more

David helped me choose the perfect concentrates to help me get through this pandemic!! Seriously knowledgeable and friendly. Always appreciate coming here! read more

A very friendly and knowledgeable staff, nice and clean facility; I really like NUG in San Leandro. One small warning: leafly.com will let you place an online order, but NUG won't really get the order, you have to go to NUG's website. read more

Most of the staff at NUG are super nice and helpful. I love how they have an easy check in system for returning and first time customers. Parking is also very easy because they have their own lot on the property. I 10/10 recommend this dispensary. Great deals, and great products. read more

Just stopped by Nug. Social distancing was in full effect, but the line was great, the man running it kept the vibes high, and we were all enjoying ourselves! Roberto on the inside took care of me! Even grabbed the last cart they had of the strain I wanted out of the case for me. One of the managers hooked it up by telling me about some of the great deals they're having. I live in West Oakland, but drive down here because the price and staff are great! (Shout out to Michael, the bud tender who usually shows me the bombest strains!!) read more

I walked into the store today and Brandin immediately went up to me and was incredibly helpful. He knew product information very thoroughly and was so kind and welcoming. S/o to nug for hiring someone so helpful and charismatic. read more

Placed an order online at 9pm arrived at 9:30 to pick it but was told that their online cut off is 8:50 even though the order went through and told me to arrive at 9:30. The budtender with curly hair at the online check out was super rude and started laughing at me when I walked out to leave, if I place an order for $300 worth of tree the least you can do is not be rude to me when y'all make a mistake read more

Thank you so much to Mac! He was an amazing bud tender, super friendly and very informative. Will definitely come back. Also the space is very neat and well organized! Already love it here read more

One of the best dispensaries in the East Bay, wide selection of top shelf products, clean comfortable space, great friendly staff, and open late! read more

Great operation very friendly and very knowledgeable in what they sell highly recommended .... will be my wellness center for here on out

Super cool,modern looking dispensary! My best friend and I were assisted by Adam who was extremely knowledgeable, friendly & patient (we were taking forever to decide what we wanted lol) He let us know all the details & promotions going on along with telling us about whats new & coming, shout out to him for the excellent service ! Great variety of items & will be making this my new go-to dispensary!! :) read more

In my city(San Leandro) i want to go but the prices are way to high compared to blum and harborside. I get great service from both blum and harborside but what gets me in is the price. Don't need the price gouging for greed over a flower. SAD read more

Very rude bad attitudes I was surprise because I shop here a lot never been treated like this on Mother's Day no one act knowledge me for 15 minutes I had to say something when I did a young girl act like she was helping then turned around didn't even say someone will be with u makes people feel uncomfortable business should be always business your actions is important get better staff read more

Ample parking. Extremely nice security & inside staff. Nice BF swag bag to first 100. Longest opening line I've seen at a dispensary. Nice airy layout. Not impressed by their menu (curation or prices). read more

THIS PLACE IS SUPER DOPE the aesthetic and the vibe is top notch. The man who helped us was very friendly and attentive. I'm new to the area and was looking for some activities and he helped me with that as well. Very cool friendly place. Highly recommend. read more

I've spent my money at Nug since they've opened. Every member of the staff has been more than helpful, until tonight. My brother placed an online order for pick up and when we went to pick up the order we were bombarded with disrespectful notions from the security team. He wouldn't allow us entry claiming that it was already to many people that had arrived to purchase. My brother tried to explain to the security officer that he was picking up an online order and before he could finish the security officer screamed "I see y'all don't like hearing no but you won't be getting In here". I responded by saying their isn't any reason to be rude and he proceeded to close the door and cancel the conversation. As I said we come frequently so my brother called to ask them about the rules and the person who answered the phone knew my brother by name and told us to come back so we did. As we walked through the door I said it's very unprofessional to address your customers like that and the officer responded by saying your in aren't you as he bangs his fist against a near by chair. I responded by saying sir regardless that isn't a way to treat your customers i work as a supervisor myself and would never address a customer or allow my employees to address a customer in that manner regardless of the situation respect should always be maintained for people who patronize your establishment. As I said before the rest of the staff has always been great to me but based off this encounter I will never return here again. read more

The staff is incredibly friendly and helpful! It's an overall great experience and I will keep returning!

I love this place you gotta try especially John he's the best. He is always nice and really helpful and I love how he is so knowledgeable.

The names on the TV needs to go. The process is a failure and confusing. Some people just want to be in and out and this process forces you stay longer than needed. Hopefully they fix this and just go back to first come, first serve. Also I prefer that they NOT put my name on anything other people can see. Especially without asking permission! I prefer my privacy. read more

If you go have to ask for Brandon. He knows what he's doing and definitely knows and CARES about his customers-patients. Solid recommendations every time. read more

The NUG budtenders are helpful and they really know their stuff. They're down to give recommendations and suggest new things! I love the security guards too, they're super lovely and make an effort to remember the customers. Nug makes me feel at home :) read more

The staff is more than friendly and are beyond welcoming. I live in San Jose but come out here whenever I can because they're worth it. I couldn't ask for a more professional establishment that makes me feel safe and valued as a client. Tayler is the most recent person who has helped me, and she was awesome. She took her time with me and made sure I was pleased with the outcome. I'll be back soon! read more

Great shop for your medicine needs! The show room is spacious and products are nicely displayed. Ashley was very kind and helpful with everything! read more

Ashley was great. She really helped me make some great decisions. She is also very kind and has great customer service. Nug is THE SPOT!!

All staff are taking safety precautions and are super helpful! I was able to walk in and see the inventory which made the decision process easy. They have many good deals during the week so definitely come in to experience it! read more

Multiple times I have come here and every time they are super helpful and extremely polite and have great customer service. Most recently I was helped by this wonderful lady by the name of V make sure to see her for all your medical needs! read more

walked in the other day and had a great experience. not sure what her name is but that little Dora the explorer looking girl was super dope. she made me feel at ease with how helpful she was. you don't get the kind of service she gave anywhere these days. most definitely will be back. (i wonder if she has a whole dora outfit at home) read more

My friend just told me about this place today and I must say the customer service is impeccable . Juliet and Danny were super helpful and amazing. I definitely recommend this place. Great deals! read more