The Store manager was awesome! His name is rabbit and he was cordial and very professional. The…read morepricing was fair and the financing was easy. If you need a better night's rest, this is the place to go.

Summary: I had a fantastic experience at Mattress Firm in…read moreLynnwood, thanks to the exceptional help from a young man named Tyler. He helped me find the perfect mattress for my needs without any pressure or upselling. His knowledge, professionalism, and dedication to customer satisfaction made the experience five stars. If you're looking for a new mattress, definitely go see Tyler--he's great! Ambience (4/5): The store is well-organized, clean, and easy to navigate. It's a relaxed environment, perfect for trying out different mattresses without feeling rushed or pressured. Authenticity (N/A): No specific rating for authenticity here, but the experience felt genuine and focused on customer satisfaction rather than pushing for a sale. Tyler made the entire process feel comfortable and authentic. Product Quality (5/5): I found a really comfortable and firm mattress that was exactly what I needed. Tyler worked with me to find the best value for my money, ensuring I got a great deal without sacrificing quality. The mattress I chose is perfect, and I'm very happy with the purchase. Cost (5/5): Tyler was upfront and honest about the prices, making sure I got the best value for my budget. There was no pressure to spend more than I wanted, and I appreciated that he didn't try to push higher-priced options unnecessarily. It felt like a great deal for the quality I received. Service (5/5): The service was outstanding, thanks to Tyler. He was knowledgeable, patient, and really focused on meeting my needs. He allowed me to try out as many beds as I wanted without rushing or pressuring me, and he was always available to answer questions. Tyler even mentioned that if I wanted to come back for an upgrade in the future, he'd be happy to help. His service was top-notch, and I'd highly recommend working with him. Tips for Visiting: 1. Ask for Tyler: If you're in the market for a mattress, ask for Tyler when you visit. He's incredibly knowledgeable and will work with you to find the best option without any pressure. 2. Great value: The store offers a wide range of mattresses, and with Tyler's help, you can find the best value for your money. 3. Try before you buy: Take your time trying out different mattresses--Tyler won't rush you, and the store environment is very relaxed, allowing you to make the best choice.

What an incredible mattress-buying experience! I mean that. And I'll be honest - I was really…read moreapprehensive to walk into a mattress store, any mattress store, terrified we were going to be hounded and pushed and cornered into buying something more expensive or more complicated than we needed. I was bracing for the worst... And yet, this was seriously the most fun I've ever had buying just about anything! I did do my research before picking Mattress City in Shoreline, having looked for well-reviewed mattress stores - which this is - so I wasn't totally surprised when the sales associates were pleasant - but then they turned out to be so much more than that! Emily and Trinity were knowledgeable, patient, positive, and just about the friendliest and most genuinely upbeat salespeople I've ever had the pleasure of interacting with! They gave us a multitude of options and didn't press us to buy the most expensive mattress or the highest tech mattress, and let us take our time with zero pressure. Emily even offered me a brand new, clean pillowcase right out of the package to put on a pillow so I could shake off my heebie-jeebies of other heads and faces having laid on it, haha. It was a very thoughtful gesture. While we ended up purchasing a mattress a bit over what we had budgeted, that was totally on us. Emily and Trinity were both very supportive of our purchasing the lower-priced model, but then we just kind of shifted gears and went with the fancier mattress - which I know we're going to love! It's a true credit to them that we honestly felt free to spend a little or a lot, and knew we would still receive the same super friendly enthusiasm either way. They even managed to arrange for delivery within 24 hours, which was a true bonus! We won't forget this incredibly positive experience any time soon. Absolutely highly recommend Shoreline Mattress City!

The customer service was amazing from the sales associates to the delivery team! The selection was…read moregreat and they had a variety of different quality of mattresses. I would highly recommend purchasing from this family owned store.

Store personnel were very helpful! I bought the perfect pillow for me choosing from a nice variety…read moreof options. Price point was competitive with other retailers but the quality surpassed all the rest.

Friendly employees and overall knowledgeable (good overall but the response to what does the…read morewarranty include seemed a little vague for us as far as what would happen if we encountered an issue). I was more interested in a natural mattress than my husband and was hoping for a persuasive sales person to help 'sell' him on the idea. That's not really their style, which is fine and I understand too (which is why I'm giving 5 stars still). It's very low/no pressure sales environment. The bed/topper/slats system we looked at was around $6k and another mattress which was a lil less but ultimately too much for us to be persuaded by the offerings personally. They seemed very nice though. I did end up purchasing a pillow specifically for side sleepers (it's like a 'v' shape) that's filled with Kapok fiber that I'm really enjoying and so far would def recommend for other side sleepers reading this.

Low pressure, informative, and fair pricing. The owner helped me - he founded Mattress Depot a few…read moredecades ago, and clearly knows his stuff! We are very happy with our mattress. They deliver for free, and have a good exchange policy. They threw in a waterproof mattress protector for free, which I assume is to make sure if you choose to exchange your mattress, it will be in good shape.

Excellent customer service, friendly, Will made it a fun shopping experience…read more Will -- thank you so much for your help. With your guidance, I have high confidence that we got exactly what we were looking for.

UPDATE: They were very helpful in solving my problem and…read moreoffered me a new queen mattress. Excellent and quick customer service! They reached out to me and made sure that I received what I paid for. Jim was very helpful. Terrible. Just terrible. I bought a mattress from this store about one year ago under the belief that it was a new queen bed. The guy who sold it to us told us that in its unopened form, the rolled up version was brand new from the manufacturer. He sold it to us as a queen. Well I've been going crazy the last year because my SO and my close friend both have queen beds but they had always felt much larger than mine! Today I couldn't sleep because of this crazy and stupid fact so I decided to bust out the measuring tape. Low and behold the mattress is actually a full. Can you believe that? No wonder my toes have been slipping off the bed this entire time. I'm so angry, and the fact that they can't do anything to compensate me, for ripping me off basically, is absolute BS. Do you spend your money here. Capitalism is about spending money on the products that you want. I wanted a queen, got ripped off, and got a full instead. Nice! Nice transparency and customer service Mattress Depot USA. I will definitely be recommending my friends and family to steer clear of your retail stores.

Mattress had a good product at a reasonable price…read more But their delivery left us with a bad taste in our mouth. They brought in the mattress and adjustable base, asking where it should be installed. The delivery guys sort of pretended to act like they would not set up the bed, even though it was obviously included even though that is what we been arranged. They had a well rehearsed stage production between each delivery man of how it used to be $40 but had recently increased to $80. The stage play went on for 5 minutes, acknowledging that there was no additional fee but they would not set up the mattress without the payoff. They had the whole script and we were not prepared. I should have interupted with their distributor on the phone but they said that was not possible. I would not want to be scammed, so went with a more trusted vendor for our second mattress a couple of weeks later. Be warned and prepared.

I just had a great experience with Brandy and the team at Furniture World! I'd gone to several…read moredifferent furniture stores and narrowed down what I was looking for in terms of style and color, and the fact that I definitely wanted the brand, Stanton, but with the long lead times for all ordered furniture, was referred to Furniture World because they have access to a large number of styles in stock. Specifically, with Stanton. (If you're not aware, it's a furniture manufacturer based in Oregon with great quality and fabulous warranty.) Anyway, I went and Brandy was the PERFECT combination of available, helpful, and not pushy. I was able to explore and try different pieces, ask questions, and she gave great recommendations. She was beyond patient while I FaceTimed my husband, shared dimensions, and even helped me drag cushions outside to see the colors in the daylight. They have great availability for arranging delivery, and it's very reasonable. Another quick side note that just made me pleased to shop here: A gentleman came in while I was there looking for office chairs, and while it's not a product they sell, Brandy still gave him recommendations and advice on where to go for a good selection. Finally, the atmosphere among the people working there was exactly what you'd hope for. It's not a team of salespeople competing against each other for a sale, it's people that seemed to genuinely enjoy each other's company, chatting about life outside of work, what you'd hope for in a work environment. Highly recommend Brandy and the team at Furniture World!

Service wasn't great. Once the salesman realized we were shopping around and weren't going to buy…read morethat day he walked away and went to talk with the other employees. There were no other customers in the store and we had to approach them and interrupt their story time everytime we had questions. The showroom itself was a little dingy but their selection of pieces was okay.

It started off with a phone call inquiring about a firmer mattress to help me with some back issues…read moreI've been experiencing. Luckily I spoke to Zach Slagle and he was so knowledgeable and professional and spent so much time explaining why people have issues with sleep and getting the right fit is so importan. After going in and meeting him in person, he just blew us away with his Customer Service, knowledge, professionalism, and the time he spent with us was amazing! If you are looking for a new mattress, need help in finding a perfect mattress to help you sleep better, we highly highly recommend Zach at Mattress Firm in Alderwood. Could not say enough good things about this young man.

What can u say, its a pure mattress store. I really dislike places with pressure salespeople (why…read morewe dont go to SleepCountry); and we were immediately pounced on as we entered. However, I will say despite my uneasiness the sales person did get us in the general direction of what we were looking for. However, the name would lead you to believe they have astoundingly low prices here; they dont, theyre about the same . One trick of the mattress industry is they switch names from major retailer-retailer. Practically impossible to shop apples-apples (correct me if I'm wrong). The salesperson was surprised when I showed him the Yelp checkin 'goodie' of a free bedframe with purchase. He said they'd honor it tho. This appeared to be worth around $80. We did continue on our way to other stores, and did not buy here. Seemed like a reputable place.

I bought our new house carpet from Greg in 2012, and he arranged for the delivery and installer…read more We had over 2000 sf of carpet. Now, we bought some really good carpet - it is 2x as thick, dense, soft, and plush as others we were thinking of for less money. We have had it for 4 years now - my boy has gone through his 2's and 3's and 4's on this carpet, and we do not have a single stain. Everything comes off of it! This stuff is a joy to walk on, lay on, play on, and vacuum. If you talk to Greg, listen to the differences in the way his carpet is made versus the others. He gave us so many details that have come true. When we installed it and used the vacuum, there weren't any ends that broke off and filled the bag - none. Other new carpets shed for months as the fibers break off where they try to make it feel soft. You honestly get what you pay for, but carpet is expensive to replace. Want to talk about compliments? People love our carpet - we refer all of our friends there before they make a huge mistake. His installer is a guy he knows - you can use him or not...he's not a subcontractor like the other stores use. Anyway, we went back and bought an inflatable foam bed from Greg a year later...it is great also. He can make it how you like it. The pump stopped working after a year - it shorted out - and he replaced it in 2 days! Worked for over 2 years now without a problem. We are building a new house again, and, you bet we are going back to Greg...he told us that the price of our beloved carpet actually dropped, and he is passing the savings on to us rather than keeping it! He has discounts for cash, and takes my call everytime I call him - I shop locally when I can for that reason. His shop is an asset to Woodinville.

A good place to buy carpets. Buying from Greg was a great experience I learned a lot about the…read morevalue of the product and labor is actually worth. The installer he recommended also installed everything nice and tight. Thanks again I will return!