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    NXTLVL Marine

    1.0 (2 reviews)
    Closed 8:00 am - 2:00 pm

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    South Austin Marine - REGAL 42 FLY

    South Austin Marine

    (7 reviews)

    Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

    I would not go back there for air in my tires, much less boat repair…read more The highest charges in Tx., and still don't have my boat running. They tried to charge for service I did not ok, and $360 later, my boat still does't run. Do yourself a favor and go somewhere else!

    Lakeway Marina

    Lakeway Marina

    (82 reviews)

    We rented from Lakeway Marina for the first time on August 9, 2025, and had an excellent…read moreexperience. The staff thoroughly explained how to operate the boat, anchor, and navigate the lake, which is why we chose to return for Fourth of July weekend. Unfortunately, the difference in service was night and day. At check-in, despite having reserved and paid months in advance, we were asked not only for our reservation confirmation but also for my fiancé's bank transaction to prove payment because of the marina's history of fraudulent reservations. As returning customers, being asked to provide our personal banking information to verify a reservation was both unnecessary and wildly unprofessional. Once on the lake, we had difficulty anchoring and called for assistance. We followed the instructions we were given, but the anchor detached completely from the rope. We returned to the marina and were charged for a replacement anchor. Later, when it was time to leave, the replacement anchor became stuck. Even after two nearby boaters swam over to help, we could not retrieve it. We called the marina again, asked for troubleshooting, and requested someone come assist us. We were told no. We had no choice but to return without the anchor and were charged for both anchors and a late fee--even though the delay resulted from equipment issues and the marina declined to assist us on the water. What disappointed me most wasn't the charges--it was the lack of customer service. As renters with limited boating experience, we relied on the marina's guidance and assistance when problems arose. Instead, we were left to figure it out ourselves and then billed for the outcome. I emailed management in an effort to resolve the matter privately before posting a review and never received a response. Based on this experience, I cannot recommend Lakeway Marina and will be taking my business elsewhere.

    Ever wanted to epically shout, "I'M THE CAPTAIN NOW" like the Somali Pirate in Captain Phillips?…read moreWell, here's your chance. For less than $400 for 2 hours (or how ever many hours you'd like, pricing varies), you can rent a boat and seize the day! Booking is made easy online. All you have to do is choose your boat, select your day/time, complete registration, make a payment, and that's it-- you are good to go. Once you arrive to the marina, you can either park in the parking structure or in the private lot. Make sure to be as portable as possible, as it's quite a trek from the parking lot to the marina. You have to walk down steep stairs in order to arrive at your destination. For those with bad knees, you've been warned! Food and beverages are allowed (no glass), but I highly suggest trying to finish what you bring, as the journey down is always easier than going up.

    Family PowerSports Austin - Image of front entrance

    Family PowerSports Austin

    (19 reviews)

    Beautiful store, great selection of motorcycles side by sides atvs and watercraft. Friendly staff…read moretoo!

    Do NOT! I repeat do not! Fill out application and go trough the process of financing without being…read morethere holding the bike in your hands you are interested in. My son who is 21 years old and I spent almost half a day negotiating a price. Once agreed on, spent the other half of the day applying for finance, pulling his credit, he had to open a Random account with dealers prefer lender just to get approved and dealer selling the bike to someone else. Heartbroken and exhausting! They did mention someone was going to look at the bike but we figure hey we have the upper hand because we already doing all the legwork! On several occasions we ask if they wanted us to drive to dealer in the mean time, they responded no lets wait for application. I ask hey can we hold the bike until his approval comes back? Responded no holds. Again, I figured they making us do all this so they are thinking we serious and they will eventually believe we are actually buying the bike. If not why will they make us do all this? Once approval came in, gentlemen called us to say hey your approval is in but we sold the bike. Do you want another one that is considerably more expensive? Right there I see this is done on purpose! Now my son has an account with some bank, waste of time, and a ding is his credit! Not counting all full day wasted! This should be illegal and is so unethical.

    Full Throttle Sports

    Full Throttle Sports

    (11 reviews)

    Just bought my second SeeDoo in 3 months from Full Throttle and specifically Sawyer. Great people,…read moregreat service, and very dependable. I highly recommend them. 5 out of 5.

    What a rip-off! This week I had two jetskis serviced at the new Full Throttle Seadoo place in…read moreKingsland. All that was done was an oil change and replacing three spark plugs. The bill came to $863.13 or $432 per jetski!! For an oil change which takes 3.5 quarts of oil and a filter! The parts came to about $112, the rest was for labor at $170 an hour plus shop supplies, hazardous waste charge (oil), and credit card fee (3.5%). And by the way, it took this Master mechanic (at $170 he must top-of-the line) 1.5 hours to do this oil change! Incidentally, I looked at an old 2023 bill, when the exact same mechanic changed the oil in the exact same jetskis and it took him 1.2 hours per jetski then. And of course the hourly rate was a lot cheaper back then too (37% cheaper), but it's different ownership now when Full Throttle took over from Highland Lakes Seadoo. I guess they had to increase the time the mechanic worked on these jetskis or raise the labor rate even more to get more money in, but how much more than $170 per hour are you going to charge for a guy doing a basic oil change? Or perhaps the mechanic is slowing down in his old age, who knows? My advice? Perhaps it pays to look for a different place. By the way, all the positive reviews (with the exception of one) are about Highland Lakes Seadoo, which were the previous owners. I liked that place. The new ownership has turned greedy.

    RPM Sports - This 2008 Nautique Crossover along with many other gorgeous boats are available for sale at RPM Sports.  Stop by today or call 830-865-3251

    RPM Sports

    (14 reviews)

    Had my boat on consignment with Pat for three months, he told me in order to sell hit he would need…read moreto invest some time, and money to fix a few things to have boat ready to sell, I said ok that's fine no worries. So summer comes around, boat still hasn't sold. So my partner on the boat and I decided we wanted to pick the boat up and keep it. Pat seemed aggravated by this and told me he had all these customers in different states interested, but no commitment from anyone. I asked what it would take to pay him for everything and get the boat back. ($1,420.00) I paid that with no problem because I trusted him. Well I get home and the three speakers he installed for 375$ weren't even wired in and were 45$ speakers on amazon. I called Pat and told him the issue, which he thought he would resolve with cussing and yelling as well as hanging up on me three times. I decided to let this shady gentlemen keep the money and I'm moving on to avoid confrontation. Pat is a complete SCAMMER In my bill it clearly states the 300$ I paid for the storage fees. So there was nothing free about it . AND I told you everything about the boat and asked if you wanted to get in it and look it over with me in which you said no, it looks good from down here. I had no problem paying for repairs until I was ripped off. So I don't know where you get FREE And I never didn't want you to fix anything , I paid you 400$ to replace a vinyl strip... On top of that I cut my price 5 thousand dollars and you couldn't sell it. So don't say I was using you as a free storage facility .

    My husband and I just bought a 2011 Four Winns from Pat at RPM. Boat was in great shape and…read moredecently priced. Pat has a huge passion for his company and makes you feel as if you're family. He took us out for a run and answered any of our questions. I highly recommend anyone purchasing from this company.

    NXTLVL Marine - boatdealers - Updated September 2026

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