This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

I have been taking my Harley softail to Lou, the owner for the past 7 years. He provides excellent…read moreservice on Harleys. He only works on Harleys because he is a thorough mechanic and all bikes have different schematics. If you want quality workmanship and parts then I would recommend this shop.

Highly recommend this Motorsports location above all! Tyler in service is the man! Helped me with…read morean issue, had it fixed in 5 minutes! And Kevin is the best salesman! Their customer service goes above and beyond! Thank you!!

I have had nothing but a perfect experience with Scott and his guys. I have purchased over 50…read moremachines in the past 20 years from him. From the cheapest on the lot to some of the most expensive, every time i was treated the same way. I have no complaints and recommend many people to their establishment. All of my friends use them and always throw my name out because of how i rave about them. They have even delivered many of my machines and never charge extra even tho i live over an hour away. I have always been respected and treated as a valued customer. They have earned my respect and business for life. Thanks guys!!! I've included a few pics of machines i have bought over the years

The best place and the best people They really help me a…read morelot with my Sea-Doo GTX 300 limited thank you Mark ***** star Rami Jahmi

I took my bike for repairs they kept putting parts after parts and it got so bad .that I never got…read moremy bike back . So Disappointed that I gave up never saw my bike again. I give it a - 0- rating. had to give it a star. So my review could be sent.

Dave was excellent getting the bike going. He's very nice guy n very responsive to our needs.read more

Dave is the best! He has been servicing my bikes for years and always does a great job…read more His honesty is refreshing and he never tries to sell you something you don't need. Went there today to have him check my tires since I was on the fence about having a new set installed on my 2013 Electra Glide. After Dave checked them out he suggested getting a few more thousand miles out of them before replacing them. If you need good honest service on your bike, this is the place to go!

I've just recently bought a beautiful Ducati Panigale S from this shop. I don't usually write…read morereviews but felt like I had to in this case. I looked at some of the other reviews written and I couldn't agree more. This is a terrific shop; great sales dept. (Dan) and the owner (Dave) are both super friendly and laid back. His daughter works there and is also very friendly. They have two beautiful and VERY friendly Golden Retrievers greeting customers as well. I mention all of this because it puts one at ease when you're there browsing / shopping. Full disclosure: I've been browsing there for a couple of years; I've stopped in quite a few times. I never felt pressured or annoyed by Dan or anyone there; they are super laid back. So I finally decided on buying a Ducati and the whole process was handled so well, from beginning to end. I've also had the service dept. install some mods for me and change out the rear sets, etc. Again - even the guy I dealt with in the service dept. was friendly and helpful. I read in one or two of the reviews that people were traveling pretty good distances to shop here and get service done on their bikes. I guess I'm extremely lucky to be about 7 miles (15 mins) from New Haven Power Sports.

Whatever you do, do not go to New Haven Powersports for service or to buy a motorcycle. At the end…read moreof March, they put a used kickstand on my 2011 Ducati Diavel. Two months later, I got on the bike and the kickstand fell off, causing very minor damage. The bolt was not secured properly, and the kickstand itself was perfectly fine and intact--the problem was their installation. I called the service manager, Will, and he told me I could get the bike towed and that he would find prices for me to replace everything. I explained that the issue was not a failed part, but that it had not been put on correctly. I wasn't satisfied that the discussion would lead to a resolution , so I called the owner and explained what happened. The owner asked for pictures, sent me a text message telling me where to send them, and said they would follow up. Instead, I got a phone call from Will threatening me and saying I had gone behind his back. He told me it was a used part, not to come to his department anymore, that they were not servicing my bike, and that if I came there they would have me arrested. When I asked to speak to the owner, he said the owner did not want to talk to me and that he was talking to me instead. I only wanted the stand fixed so I could ride my bike, but instead I was met with hostility, threats, and refusal to take responsibility. Based on my experience, I would strongly recommend taking your business elsewhere.

Shopping for a new car can be stressful. Luckily, I found Village Auto Sales on Car Guru - they had…read morea new listing on the site. The car was in excellent condition & had been dealer maintained with only one owner. Great find ! I called & spoke with Brian & later Joe. This past Friday, I decided to go there & check it out. I test drove the car, it ran well, no major problems. The vehicle's condition was as advertised. The staff & owner were very pleasant & easy to deal with. They have some beautiful cars in their showroom. They also have motorcycles, including a very nice Harley (black with silver chrome) in the garage. Saw many different makes of car, ranging from affordable daily drivers to Porsche 911's. Nice selection but not snobbish at all. They were very helpful in terms of making the purchase easy, if I decide to buy the car (still considering it). While I was waiting for the Car Fax report, another customer called in looking for a sports car. I got the impression that he was a longtime customer. They chatted like they were friends. Very laid back & pleasant experience.

We are very happy with how we were treated by Joe during the buying process. We had been looking…read morefor a quality used Jeep for several months as an extra vehicle. We were were kind of cautious about buying a used car as we usually buy new cars and were wary of what we would find in the used market. Unlike some other used car dealers, Village does not have "phantom" vehicles on its website that "were just sold" or a high pressure "make a deposit now!" Approach. All their cars are dealer trade ins and everything he told me about the vehicle checked out. He also went the extra mile to prep the car ahead of schedule for our pick up. Additionally, he noticed the emissions were coming up for inspection and had them done for us while our dog accompanied him! Quality, upfront, personable and I would definitely do business with Joe again!

While driving home from meetings out in Riverhead recently, I noticed the massive building that is…read moreMaximum Motorsports on my left-hand side. In dire need of a moped helmet, I pulled in to browse around (I hope my folks don't read, but at least I'm practicing safety first!). Also, from all the super nice ATVs lined up outside, I couldn't wait to see the rest of their bikes, jet skis, etc. To be completely honest, I was a little hesitant walking in, as I sort of expected a tough sell on price points beyond my budget. I only say this based on my previous experiences at car dealerships, but what I experienced at Maximum Motorsports was nothing of the sort. I got to browse literally the entire store without anyone looking over my shoulder. All of their employees are super chill and down-to-earth yet very knowledgeable and are around if you need extra help. Shoutout to one of the managers, Tommy, who noticed me looking a little lost and confused in the helmet section (what an awesome inventory, by the way!). Without any pressure whatsoever, he really helped me narrow down some options based on my budget, own personal preferences, and riding styles. He even searched in the back to locate an amazing helmet that happened to be on clearance sale. He scored me such an awesome deal off the original sticker price that I was able to purchase some great riding gloves and even an extra part that I needed for the fuel tank. We shared riding stories and even showed me a couple of photos of his own personal builds. I love meeting people that are passionate about what they do, and Tommy definitely knows his stuff. On the way out, I took a liking to one of their 2023 Kawasaki bikes, the Z125 PRO. With end-of-season discounts and rebates, it was only about $2,500 or so. Such a great deal for such a beginner-friendly yet fun modern bike! I don't quite have the space, but it's definitely on my radar down the road. It's an easy 5/5 from me!

Lets start with the loan paper work fruad that they stated almost 4000 dollars in accessories that…read morewhere never sold to me.I do not recommend this place I have had issues since I went here. Danielle who did my loan paper work was a nightmare. Spent the hole time telling me how her and the owner do drugs in hotels and she was having trouble with my loan paper work because she's new. Told me mac wouldn't help her because he had a thing for her but found out she's messing with the owner. Had to redo my paper work 3 times and when I finally left still got a call from the bank for mistakes she made. The the zx6r I bought had a recall and they told me my parts weren't there till kawasaki told me the day they where delivered and I told them I knew they had the parts and I threatened to leave this review. Now a few months later and the bike has a recall for the same issue with a do not ride order. Which is Kawasaki fault not there's but I asked for a letter stating there's no fix and john who works in service tells me he can't give me a letter because he has no time to write one which is a lie because he spent more time talking to me then it would of taken to write the work order. After telling him I didn't need the letter I recorded the conversation in which he clearly says theres no fix and that I can ride the bike its not serious just going to be another check. He kicked me out of the store and told me I'm not welcome there as a customer anymore. Avoid this place at all cost they only care about the sale especially for a mechanic to tell you go ride the bike its not serious when the engine can seize at any moment. Which i have on recording! They also didnt pay my loan of when they were supposed to. When I called to tell them its been a month and the bank is calling me they made a 500 dollar payment to my bank. Instead of paying it off in full. Which I was giving a first service free for the inconvenience but I literally have had to fight to be treated decent at this place since they sold me the bike.