The worst customer service you can get. The staff is rude all around. 10;22 am they stated at the…read moredoor they were still closed. Not the right location for you if you want respectful care and help. Do your homework and you'll find other locations close by that are will to take your business.

this is the absolute worst to deal with the staff are nasty I've been asking to speak owner for…read moresix months. No phone call no answer. Can't ever get the owner on the phone. They did not service my wheelchair. They wheelchair. They refuse to even the fact that they gave me a chair that has been sitting in the facilityput it on time my chair's fallen apart. Did not even receive instruction manual for my wheelchair because manager said to me "" people keep messing with the chair and I don't wanna have to repair it" they gave me a chair that much dust on that could write my name on the back of the chair even make me pay for a part out of pocket that fell apart less than a month after I I received the chair I was shown how to use the chair and then the guy walked away from me. Nothing was adjusted for me. Nothing was put together in front of me and my chair has fallen apart more and yet I still can't talk to the manager owner last time I called they told me the owner be on vacation for two months

Also dealt with Curtis. He seemed nice at first. He was late for the appointment but seemed very…read morehelpful even though he could not fix the machine due to parts being outdated. But in the follow-up he began harassing us, calling us constantly demanding that we make an immediate decision on replacement vs. reimbursement so that he could hurry up and get paid. He became threatening and abusive in his language. We made a report.

Curtis came and repaired our dryer. Sears Home Warranty provided the appt and information. Curtis…read morewas very communicative and arrived on time to every appointment. He diagnosed and explained what he was repairing. It took three visits to get my dryer up and running and it's working better then before!!

Dwight is fantastic to work with. He has saved the day countless of times over the years when my…read morewheelchair broke! Not only is he an amazing technician that knows his craft well, but he genuinely cares for his clients, is so kind, and goes out of his way to support. Definitely recommend working with him!

Dwight is the man! He has always been there for me when my wheelchair has needed repairs and he is…read morehonestly a blessing. He is super reliable, fixes things incredibly fast, and commutes around the entire city directly to your home to fix whatever problem you may have. His prices are very reasonable (as most of the cost typically goes to buying wheelchair parts) and he takes care of everything for you! 100/10

Great! Fast installation and they really know the product. Reasonable prices too. Absolutely…read morerecommend.

Called Nick at Stairlifts Pro and he was able to come the same day to service the chair lift…read more Nick was extremely knowledgeable in the type of stairlift that I have. He explained in details the problem with the chair. He replaced the batteries and I asked him to give me a tutorial in removing the seat, should I need to. Truly a professional. Will definitely again. Thank you Nick.

Over 7 MONTHS UNUSABLE: Catastrophic Service Failure from a Returning Customer…read moreDate of Purchase April 2024 (7months ago) Product: EMOVE Cruiser S As a returning customer who placed trust in Voro Motors a second time, my experience has been an utter catastrophe. My second scooter was damaged straight out of the box, rendering it completely unusable and unsafe. What followed has been a seven-month nightmare of non-existent customer service and zero accountability. The Facts: The scooter was delivered damaged. I immediately filed a claim and provided all requested photos and documentation. Seven months later, in November, I still have a fully paid-for, expensive piece of equipment sitting uselessly in a shop. The company's "follow-up" is abysmal. I have spent countless hours repeatedly initiating contact, submitting duplicate information, and waiting for weeks on end for simple status updates. The follow-up from Voro Motors is virtually non-existent, leaving me completely stranded. This is not a temporary delay; this is a total failure to honor the warranty and provide basic support. I have paid for a vehicle I have not been able to ride for nearly half a year. On October 16th Voro agreed to give me a full refund. More than 30days later, No refund and nobody will return a phone call or text message. Potential customers need to be aware: if anything goes wrong with your scooter, you will be left completely unsupported. I strongly advise looking elsewhere. This level of customer neglect is unacceptable.

Never in my life have I dealt with such dishonest practices and horrible customer service as I…read moreexperienced with Voro! We purchased $1,700 worth of parts, all of which you can see pictured the quality right out of the box. They sell parts advertised as brand new, make you wait a lead time like they aren't in stock, then wait to tear parts out of other scooters to sell as brand new parts! Once I returned everything to them by spending $300+ to ship, they now blatantly lie and state that both the existing battery and the new battery had water damage and will not repair or refund. These parts were never installed in a scooter or ever taken outside. At this point, they now have roughly $5,000 worth between the scooter and all the parts. They refuse to repair, provide refunds, or return my property to me! FRAUD ALL THE WAY AROUND! DO NOT DO BUSINESS WITH THESE AWFUL PEOPLE!!!!