It's such a time in this day and age when I want to build my own PC but have NO CLUE what I'm…read moredoing. Yes, YouTube tutorials are one thing but since I'm a hands on learner; sometimes I just can't get it. This 5 star is going to the wonderful Reinaldo! Who saw me looking clueless next to the available graphics cards. Micro center has such a wide variety of everything that it can get overwhelming but he helped me every step of the way and even took a look at the list I made. Constructive criticism may hurt my feelings but his advice wasn't to sway what I wanted but give me more perspective of how it will run in comparison to how it will look. With streaming and my art set up, he knew I'd need a better parts. At this point, I didn't mind paying a bit extra because he EXPLAINED why I would need them instead of just upselling me for the heck of it. 10/10 service and care. Also big 10/10 for micro center getting employees that are knowledgeable and love what they do. Along with having EVERYTHING. (If they don't, the employees can help you find it at a different micro or help you order it to home) Thank you!

Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

i called 2 other top rated companies looking for help finding a product and was simply instructed…read moreto go to thier website and look around. i email Adorama and listed what i was looking for and they ran with it. they found the items, sent me a quote and shipped it all within an hour! Customer service was Exceptional. They made a lifetime customer out of me.

Excellent Value & Outstanding Customer Service…read more I had an excellent experience purchasing my Roland FP-10 keyboard bundle from Adorama. The package included the keyboard, stool, sustain pedals, and headphones, all at a fantastic price. Everything arrived in great condition, and I was very happy with the value I received. The only issue I encountered was that the headphones were defective. I contacted Adorama, and their customer service responded promptly. They advised me to contact the headphone manufacturer directly since it would be the fastest way to resolve the issue. I'm so glad I followed their recommendation. The manufacturer immediately took care of everything and is sending me a brand-new set of headphones without requiring me to return the defective pair. The entire process was quick, easy, and hassle free. Overall, I'm extremely happy with my purchase and with the customer service I received. Even though there was a minor issue with one item in the bundle, it was handled efficiently, and I couldn't be more pleased with the outcome. I would definitely purchase from Adorama again and highly recommend them to anyone looking for quality products at great prices.

All staff I interacted with over multiple visits and phone calls are extraordinarily helpful and…read moretimely. The pricing is fair and upfront. Special thanks to Ivan the technician who identified and fixed my computer hardware issues - he's the GOAT!!

Excellent place, very helpful and super nice people! Highly recommended. Thanks Ivan!read more

Purchased a $29.99 Motorola to have a clean phone to practice video calling and screen recording…read morefor the beginning of June before tourist season settles. A nice festive Friday afternoon walking from the train station choice of two traveller and a shopper. Not that crowded went straight to the Motorola Displays saw many types of customer service associate to accommodate such an early weather change. My cashier was named Chanel and was formal about the price change then suggested the another similar model smartphone. Her attentiveness towards the entire experience of the purchase really went well for the time of afternoon which is break before evening commute and peak hours. Though interested in some Photo Video Glasses and it possibly was on another floor or further into the store made this purchase for tourist season and appraisal of your store for group tour location meetup or area bus pickup departure to be determined

The associate who welcomes you is attentive and helpful. I came in to upgrade my phone. I wish I…read morehad known that the activation is automatic before I checked out. At the Apple Store they always ask if you backed up your device before activation. I had to troubleshoot setting up the phone at a nearby cafe.

Purchased a refurbished Lenovo notebook. Arrived quickly in great nearly new condition. Very happy…read morewith my purchase.

This seller came through for my teenage nephew! From packaging to shipping, from excellent…read morerefurbishing to making sure everything worked as advertised. I am so excited by the integrity of this seller and with the 1-year insurance (eBay) as part of the purchase. After one week of use, we are very satisfied with this purchase. Product: 16" Asus Rog Strix Scar 16, i9-14900HX, 32GB, 2TB SSD, RTX 4090

What an unexpectedly positive experience. The Microsoft Experience Store on Fifth Ave truly…read moreimpressed me. The variety of products and the hands-on setup make it easy to explore everything, especially the Surface line. On two out of my three visits, the representatives were attentive, knowledgeable, and genuinely helpful with my Surface 7 Laptop. Robert, and on another visit Steven, were exceptional. They took the time to assess my accessibility needs, carefully researched options before making any adjustments, and made sure I fully understood what they were doing and how it would help me. The store itself is sleek and modern, with a fully accessible flat glass automatic door and plenty of turning radius throughout the space. As a wheelchair user, I felt welcomed and comfortable every time I visited. The staff made sure I was supported and satisfied without ever feeling rushed. I didn't explore the second-floor gaming area since I'm not an Xbox gamer, but overall, all three visits were consistently positive. I genuinely enjoyed the level of service--honestly, better than my experiences at the Apple Store. #tysadventures26 #microsoftstoreonfifth #microsoftsurface #nyc

I was having issues with my Xbox and had to have it checked out by Microsoft. When I say they blew…read moreaway my expectations that wouldn't even put it into perspective. I would like to give a massive shout out to Jose (and his manager) at the NYC Microsoft flagship store at 677 5th Ave. Jose was extremely caring and helpful and absolutely provided the best possible customer service and experience by going above and beyond. Jose saved me a whole lot of time, stress, and money! He has cemented that i will be a Microsoft customer for life...thanks again!

They have a flat rate 75 to fix any problem as long as it doesn't require any hardware componentsread more