The are amazing, funny and very polite. Definitely recommend them. The car is very clean and neat…read moreand the driver is very polite

We recently traveled from NYC to Meriden Ct to visit a friend I haven't seen since we were in…read moregrammar school together. We needed transportation from the New Haven train station to Meriden. My friend found My Taxi LLC and we made arrangements with them to meet us at the station. Everyone at My Taxi was extremely nice. They were accommodating, prompt and very helpful. Their cars are clean, super comfortable and well maintained. While on the train, my cell connection dropped as we were confirming pickup time. My Taxi immediately called me back, before I was able to reach them! All in all, it was a wonderful experience. I am grateful to My Taxi for making the last part of our trip so pleasant. I won't hesitate to call them again when I travel to New Haven, Meriden or the surrounding area.

My wife and I booked a limo for our daughters wedding last week for a venue less than 4 miles from…read moreour home. limo was nice but driver was rude and un professional. At the end of the night he was upset we weren't waiting curb side for him and was making comments we weren't leaving fast enough for him. He offered no assistance getting in or out of the limo or with our stuff. Paying $800 for a 7 minute ride each way we expected to be treated with a little more dignity . Should have orfered an Uber

I will preface this review that had this situation been handled differently, I'd be giving 5 stars…read more Last night, we used their service to attend a concert in Boston. The driver was erratic and aggressive and was unfamiliar with how to drive without making people ill in the back. 4 of our 6 passengers ending up ill by the time we made it there. The limo that was provided was old and dingy. It was a TIGHT squeeze to fit 6 adults in the back. While driving on the highway, one of the passenger doors "fell open" and wind came gushing in. The driver, after a request to pull over, did so, slammed the door shut, and promptly told us "don't lean on it". No one was leaning on it. But 40 minutes later it happened again. When we checked the door, the rubber liner between the door and car was cracked and had pieces piecing from it. On our ride home, our driver went the wrong way on the highway causing us to sit in traffic for 25 minutes the wrong way. He then drove two complete circles around Boston trying to find the correct highway to get back onto, adding over an hour of unnecessary time in the car. When I contacted the owner, I was told "thanks for letting me know, I'll look into it". No apology. No concern for myself or my friends and our safety having almost fallen out of a moving vehicle. I am appalled at the unprofessionalism of this company, the owner, and the driver. I would never recommend them to anyone and would caution anyone prior to getting in one of their vehicles as this seems to not be of any concern.

Very unethical company, I was quoted a price for a taxicab ride from my home in Wethersfield to…read moreMiddlesex Hospital by the dispatcher of $38 but the driver dropped me off, he charged me a little over $50. That's over a 35% increase from the quoted price by the dispatche. When I questioned the vast varianc, he told me he had already charged my credit card the increased price & that left me with no recourse but to deny the increased charge thru my credit card company. This is a total rip off & I'm disputingn the charge. I have written to the BBB & to yelp about their scam. I would never use this taxi service to anyone.

Need a cab? Seriously, these are the nicest, most accommodating, and professional folks around…read more Here's my story on this place: I recently reserved a cab for "midnight" on a Friday night. Lo and behold, that of course meant midnight on Thursday night/Friday *morning* ... OOPS. The driver was looking for me that Thursday night, calling and texting me from the pickup location and wondering where I was. I slept through his calls and felt awful about the whole mix-up. When I called to explain first thing in the morning, they didn't hesitate to fix the reservation. In addition, I'd texted the driver to apologize for the miscommunication, and he was *amazingly* gracious. He totally understood and gave me his name and driver number in case we ever needed them again in the future. I just have to commend these folks highly on running their business fabulously and for hiring great employees. I would absolutely recommend them!

Gateway Limousine was wonderful to work with. They helped me pick out the best-size limo for my…read morewedding party and adjusted my booking as my timeline changed without difficulty. Our driver was very polite and respectful, adding ease to our busy day! I will be using them beyond my wedding as we need private transportation.

Excellent limo company. We used them for a wedding party and then a few years later for a private…read moreparty. Highly recommend, very nice and professional.

great customer service clean ca en always on time drives safe and always answer calls at a…read morereasonable time and talks with respect

Great driver, and great service. Office staff was very nice. Highly recommend and I will definitely…read moreuse again!

Very rude receptionist. Called for a quote and got a nasty attitude instead. I will go…read moreback to using Elite. beware! Do not waste your time.

Booked roundtrip to Chelsea piers cruise port Ny.Ny reasonable fair.door to door service.Ortiz very…read moreknowledgeable about NY. Pleasant people .I consider them my reliable drivers. Very pleased

I made a reservation with Ortiz for a pickup at my home at 4:00am. I called Ortiz and confirmed the…read morereservation the evening before. At 4:00am, the Ortiz driver did not arrive. At about 4:15, I phoned Ortiz and there was no answer. I needed to get to Laguardia Airport and so I called Lyft. Lyft arrived in a few minutes, and drove me to the airport for less than Ortiz would have charged. I made my flight no thanks to Ortiz Transportation.

I had to use this transport service for a dental appointment. As a senior, I appreciated the door…read moreto door service, and both drivers, Rick and Dave, were helpful and courteous . I will certainly take advantage of this transport team again!

You will not find a company's customer service that is more rude than these people. Not sure how…read moreelse to put it but the people answering the phone sound like the the local drug dealer. That's really not an exaggeration. If you have an issue with these people give them a call and you will see for yourself. It's insane that they are in business and SCHOOLS for god sake actually use these people! If these schools only knew what type of company they are dealing with they might just find someone else. Hopefully this review is a warning to them all.