Best in the business! Very helpfull and professional.. tums up ?? No lie other shops were greedy

Writing another review! I originally gave 5 years ago when I first stumbled across their shop and I'm sticking to it! The guys here are great and I feel like they consistently go above and beyond for me. 1st experience: Replaced my taillight bulb for free 2nd experience: I honestly don't recall what needed to be fixed but it was minor..by the time I was done grabbing some pizza across the street and taking a lap they were done. I mentioned someone had broke a panel off my window the night prior at my friends complex but I still had the piece and they fixed it for me for free 3rd experience: As someone who's not from here/had never been on public transit, after dropping off my car (for a multi-day job), I asked Edgar (I believe was his name) for instructions on how to catch the dart and he insisted he request me an Uber instead! Hello?! That is incredible and I seriously appreciated it so much especially being a woman new to Texas and it being later in the evening. They fixed my oil leak and I hadn't had any issues with the work they did. He also worked with me on the quote. Bringing us to now, they currently have my car and are working on the biggest project for my car to date..a new engine lol and I know immediately after hearing the diagnosis I was like ok well I guess I'll just get a new car (assuming that'd be the more practical option since I only bought the car for 4.5k and a new engine could be a lofty expense) however, what they quoted me is actually extremely reasonable and so again, they continue to do good work and remain steadfast in customer service. I don't even live in Carrollton but I will make the trip or pay the towing fee to come here because I trust them. I feel safe as a customer and as a woman. read more

Matt knows his shit. He works on my stuff all the time. His prices are very fair Steve m.

Owner Edgar is shady!!!! Quoted price for repairs to a water pump and thermostat at 1700 dollars with parts (price gouging at its finest!) but I decided to purchase parts myself and pay for labor. He then quoted labor at 900 dollars for a 3 hr replacement job (that he billed 8 hours for) and then changed the price at pickup to 1200!!! Also tried to charge me for a tow service although I used my own Roadside Assistance with Allstate to pull the vehicle to their shop. They have ZERO INTEGRITY AND WILL RIP YOU OFF, ESPECIALLY IF YOU ARE A WOMAN. DO NOT DO BUSINESS WITH THEM UNLESS YOU WANT TO THROW MONEY AWAY ON UNEXPLAINABLE FEES THAT HE CANT EVEN JUSTIFY WITH ANY INVOICE. read more

So happy I found Old Town for my automobile doctor. Once my cars are out of Warranty I like to take them to a local family garage if possible. Edgar and his crew are professional, experienced mechanics. I have taken my car for several maintenance issues and a battery change. All services have been quick and expertly executed. The charges/fees have been in line, with no shady business. A very nice change to the usual garage repair experience!! Highly recommend Edgar/Old Town Automotive to everyone. read more

I had a major flat across the street from Old Town Automotive tonight. It was late, only my young daughter and I in the car, and it's 35 degrees outside. As he was leaving - completely off duty - Jesus from Old Town noticed us and pulled over to offer help. He was irked quickly and tirelessly in the cold to change the tire for us. This is the kind of man and kind of business we should all support - those who selflessly help in a time of need. read more

I can not tell you guys how GREAT this team is!! Edgar has help me so much for my business it has been incredible! Always friendly and helpful for everything. I have had several cars worked on there for my company and EVERY TIME THEY DELIVER!! great time fast, affordable, and flexible. They saved me so many times thank you for all the amazing service!! read more

Old Town Automotive Service - Vehicles - Auto Repair Near Me - Carrollton, Texas

After a bad experience at the last place, I was searching in Yelp for a new place to get our cars inspected and any service we might need that I can't do. I looked through what I think was almost every auto repair place in Carrollton where I live. This was the only place I found that had more than 10 ratings that didn't have reviews that talked about being pressured and/or scammed or shoddy work. I tried them today and I was happy with the experience. I heard please and thank you for a change which was nice. Heads up, If you want an inspection, it'd be a good idea to call them and find out when it's best to bring your car in because they have a nice lady that does all their inspections and you want to be sure she's going to be there. read more

I love this shop! I live in Ft. Worth and I drive all the way to Carrollton to bring all three of my cars here. Why? Because I trust these guys. No over charging or offering you services that you don't need. Edgar, Raul, and the ladies at the front desk are awesome! Trustworthy, reliable, and fast! read more

I have been using Old Town for over 20 years. They are amazing...don't sell you things you don't need...no upselling. They check your car out...let you know what they think and get you a price. Then they do the work and get you back on the road...good as new. So helpful and very reasonable prices. They stand behind their work...always satisfied. read more

The mechanic we talked to was very friendly and thorough. My car stopped running well and I took it here to get it checked out and spent about $130 for a diagnosis. The mechanic told me that my timing chain was the problem, which on average should cost about $3400 to replace on my vehicle. I took their word for it, and decided I would sell the car since I couldn't afford the repairs. After selling for well under market value, the buyer just texted me and told me the timing chain was perfectly fine, it was simply the water pump which is much easier and cheaper to replace. I should have gotten another opinion, because now I've bought a new car and missed an opportunity to sell for way more than I could have due to this faulty diagnosis. Always get a 2nd opinion, no matter what! read more

Edgar, the shop manager, is very caring and willing to explain auto issues in layman's terms. The shop is one of the cleanest I've ever seen and their work is always completed successfully without the need to return for additional service. They do get very busy and there's a reason for that! read more

Absolutely hands down the most ethical automotive Edgar is amazing ! Can't say enough.

My car broke down in the middle of the high way not too far from this shop, I managed to find my way here and was greeted by a really nice mechanic at the front desk. He went outside with me, looked at my car and found the source of the problem pretty quickly. He offered me resources to find the part I was missing and talked me through every step he took to fix the problem. Thank you to Edgar Ramirez and Oldtown Automotive Service for helping me today, I really appreciate everything they did for me and definitely recommend anyone in the Carrollton area to go down their for any car trouble they have! read more

Old Town Automotive Service - Auto Repair Near Me - Carrollton, Texas

A few months ago I needed some costly work done on my car but didn't have a trusted mechanic in my contacts. Old Town Automotive was recommended to me by a friend in the wholesale auto businesses. I was so pleased with the entire experience! Edgar was my point of contact during the repair. He was so knowledgeable, professional, and able to communicate exactly what was needed (including cost and time frames) in a way an automotive illiterate customer could understand. The repairs were completed same day and at a very reasonable price.. no gimmicks, no questionable charges, just a fair price with clearly itemized cost explanations. I just left the shop following a tune-up and I am still singing the same praise. This was my second visit to Old Town Automotive and marks the day that I can officially say "I've got a guy" when a friend asks for recommendations on car repairs! Customer for life! read more

This auto shop became my prefferate shop, stuff is very pollite and they took care about my car beyond my expectations! Not pricy, fast delivery, again pollite even they are very bussy. I took a handfull of their bussiness cards to post wherever I can for them to be known. Congrats Old Town Automotive!!! read more

I could not be happier with an auto shop, or an auto shop owner. Raul Almazon and his crew at Old Town Automotive have helped me and my vehicles out for years. If he and Old Town disappeared tomorrow, I'm sure I'd find another shop somewhere, but it could never top Raul and Old Town, for honesty, for quality, for professionalism or for personal attention. And the location, on Broadway, just south of Beltline, at the edge of Old Downtown Carrollton, makes it easy to take a walk around the Square, window shop, sit and people-watch, or get a bite to eat while you wait. read more

Was having AC issues. Stopped in to see if it needed just a simple recharge or if it was the ac fan clutch it self. These guys diagnosed it very quickly and then rushed the parts here to get it done same day. Their quote was accurate to. In this Texas heat I couldn't have asked for better service more prompted service. I will be bring my truck back here for all my automotive needs. Thank you!! read more

I have used Old Town Automotive Service for over 10 years and love there honesty and professionalism. They are reasonable on prices and only fix what is needed. If something need fixed they notify you and discuss in detail. :-) Jackie read more

We have been going to Oldtown Automotive for over 25 years. They always do excellent work. Edgar and Raul are honest and fair. Unbelievably, they will even tell you when something can wait to be fixed. Their prices are reasonable, and their work guaranteed. For your piece of mind, this hidden gem in Old Downtown Carrollton is where you want your car serviced. read more

We have been using this repair shop for about 4-5 years now and I won't use anyone else now. They are so helpful and trustworthy. I recommend them to everyone. They always take the time to explain the problem and show me what's wrong. If they can, they offer options for fixing. The cost is always reasonable. Edgar is always helpful and quick to respond if I call him with a question. I'm so glad that I found this place! read more

This shop has been around for many years. My parents go to them and I've been taking my car to them ever since I started driving. The pricing is honest and the services are guaranteed and they're all about good old customer service. read more

Major kudos to Raul and all the guys at Old Town Automotive! They have been my go-to place for years and I have always been highly satisfied with the auto service and the customer service. Yes, I have had some expense in maintaining older vehicles, but I have always felt like I was getting a good value for the money at Old Town. Thanks to Raul's experience, I think he is now a "Car Whisper" and can tell what's up with your car and exactly what it needs to get you going, safely, again! Recently, this place saved me over $225 (received a rather high estimate from a Firestone place over in North Dallas, for an overheating problem) and I don't think you can do much better, for the price and convenience of the place. They are in old downtown Carrollton, right on the DART Green line....you can drop off the car first thing and take light rail wherever you need to go, then return to pick up the car the same way! I don't love paying for car repairs, but I do enjoy working with these guys, I trust them and recommend them highly! read more