We went here because the batteries for our RV stopped working. We purchased them about a year ago…read moreand needed two new ones. As soon as we walked in, we were greeted right away. The gentleman at the front desk was very friendly, knowledgeable, and was able to answer all of our questions. We ended up purchasing two Group 31 batteries. The whole process was quick and easy. We were in and out of Batteries Plus in less than 10 minutes. My only disappointment is that they were not able to locate our previous battery purchase in their system. Since we bought them about a year ago from Batteries Plus, we had hoped they would still be under warranty. Aside from the warranty issue, everything was great and would come here again for batteries!

Today is June 18th, 2026. I bought a new battery here 8/24/2025 for my MX-5. Two months ago when I…read morewas going to work, my car would not start. No sounds, no lights, no nothing. So scrambled to switch vehicles and took my Xterra. When I had the free time, I used the Xterra to jump start the MX-5. I had brand new jumper cables and went to work. Let them both sit. Tried the MX-5 and absolutely nothing. I figure since my battery is about 8 months new, its probably the ignition system. I gotta wait to get ignition funds for that! It can't be the new battery. So my car sits in the garage until I can get it to the shop. I call to get a tow. Nice fella shows up, I tell him what I suspect & why. He gets his jumper box (cool device), let's it sit a minute on my battery, and I saw when he hit the brakes! He had the driver side door open and I heard the chime!!! You'd have thought I won the lottery I was so happy. And then he turned the ignition and the car started right up!!! He said the alternator was good (I know, its been changed) and that the battery was dead. I was shocked but a running car was proof. So he followed me to the shop (Boktor Motors) since I didn't need a tow, just to make sure I got there. Made my appointment previously, gave them my keys and headed home. Missed the call, but my car was ready same day. Did full diagnostic check and it was not only the dead battery but its also leaking acid. I kept my receipt and headed to Batteries Plus as I'd like a refund. Defective items get into the supply chain all the time. No one's fault, but.... I explain what happened to the technician. I have the old battery in my trunk. He brings out his tester. Tells me it reads 3 volts. I tell him my car was more than dead for 2 months. It has 3 volts now because it got jumped by tow truck driver. He proceeds to read the print on the card and tells me the battery was drained by a starter or alternator but he was firm in not honoring my warranty, never mind refund my $195!!! I took my slip and told him I will never come here again. I have BEEN buying my batteries and a few lightbulbs from Batteries Plus for many years. Starting with the location on Craig & Losee. I have 2 vehicles that have gotten their batteries changed there. I love how they have a device that keeps my clock & radio presets alone! But today, I am disgusted that I spent money on a defective part and my warranty is not honored. My car is a 2006 and it is in great shape. Dealer keeps offering, in writing, to buy it. My Xterra was a 2003 (totaled last March) and it had a new battery installed the January before the crash. My Xterra was also kept in great shape. Both vehicles garage in my home. And my batteries have lasted at least 3 years. From other places and then with Batteries Plus. They won't go bankrupt because I won't buy there anymore but I sure will tell everybody I know and damn sure post here. I take good care of my vehicles because I need to get to work and take wonderful trips. This place sure as hell isn't up to the task. I would do a zero score if that was an option.

Outstanding customer service, and very happy with the cost, and install. In and out in 15 minutes…read more Thank you.

We had truck troubles and we are from out of town. Dan could not have been more helpful,…read moreknowledgeable and honest. We had issues with our truck but Dan let us know it was not the battery and that we shouldn't buy a new battery because we didn't need one. This is coming from the guy that only sells batteries. As someone who appreciates integrity over gain I'm thankful to find like people. Thanks for being so kind to an out-of-town'er Dan... we appreciate you.

They do not stand behind the battery warranty ! Will never buy another one again and have bought…read moremany from them

Insure is good, the service on Nellis is horrible. Office full of people and 1 person working and…read moreothers walking around.

Had a difficult time finding a battery store but when I found B4 Less they were very helpful. Hard…read morefor me to open the item they instantly said " Here. Let me do it for you."

They are scammers at both locations!! I called the Charleston location and was quoted $250 for an…read morealternator, once I arrived she said it would be $271 but she didn't have it I would need to pay her then come back tomorrow to pick it up. I decided to call the lakemead location I was quoted $100 plus tax. Upon arrival they said it would be $180 plus tax. They are all scammers!! On top of selling me a bad battery... DO NOT GIVE THESE PEOPLE YOUR HARD EARNED MONEY!!

Had an order with a tight deadline for a customer, everyone at BIAF was great! your efforts and…read morecustomer service were greatly appreciated Mike and crew! JM

Promised all week to have batteries I needed in stock. Finally went to Batteries + Bulbs. They…read morehad the batteries in stock. I will say batteries in a flash were very polite on the phone.

Came here to pick up my new key and the employee is installing the new one. I got a good deal here…read morefor my first time coming here. I'm definitely coming back here but this time I gottta be more careful. I didn't know that car keys are expensive but I did learn my lesson

getting genuine parts and making sure that they put everything back in place after a repair on a…read morephone guy was nice though

I've had a different experience than other yelpers on here. I think the place is great. I always…read moream having a car I drive a bunch of jalopies and I think it is priced fair for what you're walk in there with the idea that you're getting a brand new battery for a discounted price because that's not what they're selling and I think that that is a misconception of other reviews that I've seen on here. You get a good battery for what you're paying. They honor their warranties. And they don't try to kill you with up cells.

Good service and selection. Been back twice now…read more Once for a kei truck battery and again for a golf cart battery.