I had such a great experience at Pep Boys while traveling with my five kids and pulling a trailer…read more I suddenly needed two new tires, which was stressful, but the team was incredibly kind and helpful from the start. They put me on the appointment list for the time I expected to arrive and got me in right away. They performed a full inspection and discovered that the tires I previously had installed were the wrong speed rating for my vehicle. They took the time to explain everything clearly and even walked me through how to address the issue with the previous shop. That level of honesty and helpfulness meant a lot. They also gave me an estimated repair time and ended up finishing sooner than expected, which was a huge relief with kids in tow. Everyone I interacted with was respectful, professional, and genuinely caring. I'm very grateful for their excellent service and would absolutely recommend them to anyone. Especially if you want trustworthy help!

I came in to get a repair on a coolant bypass valve that takes 1.5 hrs to complete for a competent…read moretechnician, they ended up needing my car for 5 days to identify and correct the problem even though I communicated the issue when I initially brought them the car. They insisted I only needed my oil changed to clear the code I had. They then broke a heating line on my car, lied to me and told me that it was brittle and old and broke on its own on a 6 YEAR OLD CAR. I contacted the service techs at Toyota and they informed me that was highly unlikely. Their manager then lied to me further and doubled down and gave me a bad discount. Businesses don't feel the need to give a discount if they're not at fault for breaking your stuff. Do not trust them to do anything more than change your oil, if that. Will never be back.

Excellent service! They made it to my car within 25mins . Did what was expected of them and it was…read moresuper quick ! 10/10 would recommend them if you're looking for immaculate key services ! Ask for J!

From the owner: Welcome to Ward Key Hunter's, your trusted locksmith in Chattanooga, TN. With a passion for…read moreprecision and a commitment to customer satisfaction, we provide top-notch locksmith services that you can rely on. Our offerings include key cutting, key fob programming, key battery replacements, car lockouts, residential lockouts, and residential lock changing. At Ward Key Hunter's, we pride ourselves on our expertise, reliability, and dedication to excellence. We understand the urgency of locksmith emergencies and strive to provide prompt assistance. Your satisfaction is our top priority. Join the many satisfied customers who have experienced the Ward Key Hunter's difference. Contact us today for all your locksmith needs!

They always seem to have the oddball battery that I need. They will also accept my old batteries…read morefor recycling. I really appreciate that.

I went today for assistance with a key fob. Austin provided excellent customer service. He was very…read morefriendly and knowledgeable. I highly recommend this location and will be returning for service.

I have always had interstate batteries installed in my cars…read more I recently moved to Chattanooga and decided I needed one replaced. I looked up the dealership on Creek Rd. Had to jumpstart the car to get there and made it no problem. Go in and tell them which battery I need installed and they say " we only sell bateries we dont install. " Whats the purpose of selling a battery if your not gonna install. Advance auto parts and Oreillys does both gladly . I would not advise this place based on my experience. Waste of time!

I needed a hard to find battery for my BMW. I was able to walk in with my core, and I walked out…read morewith a replacement battery in a matter of minutes. The prices were good, and the people working there are very helpful. They only sell the batteries as they are the distributor. They do not install them. If you must have it installed, then you need to take some tool and install it yourself, or go to a place where you can purchase a battery and have them install it for you.

I had a giant screw in my tire and the wonderful staff got me back on the road in no time. Jeff…read moretook the time to explain everything and make sure I was ok and safe. Thank you for the peace of mind!!

Their hours of operation are incredible. Open late and easily accessible. The service was great…read more The staff was very friendly and compassionate !!

Normally have a great experience with this store but I recently had to get a new key fob for my…read morecar. They could not order the part without payment and then kept pushing the delivery date out. Stopped by on a Thursday and was told it was shipped on Wednesday. Stopped back on Saturday and was told that they still didn't have it and wouldn't until at least Monday or Tuesday. Just a bit irritated that I spent almost $400 for a product and service and it's been over a week and nothing to show for it. The misleading timeframe is a bit irritating.

Trey & Karen are wonderful! No need for details, but let's just say they really went above and…read morebeyond - 5 minutes before closing!!

You take your phone in there working get it back not working. Over charging and you have to pay…read morethem to even get your phone back if you dont want to use their services sat in there for an hour for them to tell me to pick my phone up in an hour price would be 110 then get a call its over 220. get thee I dont want to pay 220 plus dollars so heavy set dude says you got to pay me 49.16 before I can even put your phone in your hand. I basically gave them 49 dollars for trash and he knew it. yal might as well kept it yal scammers. My uncle a cop I better not see no pictures of me or money stolen out my accounts! Low down talking about the mother board is damaged shut up that doesnt mean the battery not supposed to work . he wouldnt even charge my phone before i gave him the money so he knew it was over he kept ignoring me. its ok God got this.

Dan and his whole crew are awesome. I went to the store in Brainerd…read more I have to admit I was a little nervous because the techs seemed so young but they did a wonderful job. My phone was repaired and I'm happy with the work. You should check them out. Their prices are very reasonable. I would and will use this company again. Thank you iSpecialize.