This is not the cheapest place to get auto parts but it is the BEST. The staff is consistently…read morelaid back and for me the MOST important factors in where I spend money are the quality of the staff and a consistently flexible return policy. This store has both, and the fact that they store receipts with your phone number and the superior return process when something doesn't fit my car or really even if I just didn't want it as much as I thought I did - has secured my loyalty to THIS brand, particularly this location for all of my auto parts needs. It's worth the extra few bucks to have that better shopping experience and peace of mind. P.S. AutoZone can suck it, y'all know what you did.

I hate to leave this review. I've been going to this store for almost 2 decades and I've never had…read morean issue. The guys there are pretty chill. Shoutout to Peter! Great guy. However, I walked in the store today to do an exchange for an item I had purchased 2 weeks ago and that all changed. I bought 2 coolant gallons due to a water pump replacement and I only ended up needing 1. It was sealed, never opened. I misplaced the receipt but I did pay with my credit card and it was purchased with a water pump so my phone number was given for the transaction. FRANCISCO "looked" for the transaction and he was quick to say that it wasn't there. I didn't even want the money back. I needed to get something else from the store. He claimed that I would have to wait until tomorrow because his manager wasn't there. It was obvious that he simply didn't want to do it. I have lost my receipts in other occasions and I've never had to go through this with anyone else. I don't waste time or energy, especially on a guy like him. I drove to another nearby O'reillys and they quickly found my receipt and took care of me. MANAGEMENT should have this guy working in the back because it's clear that he can't handle customer service properly. I can say my store, a loyal customer for so many years, thousands of dollars, close to home, and I had to go through this inconvenience.

Soto was a great help, made the whole process really quick and very professional through it all.read more

Employee Soto was a good help he was with good attitude all the way until I left, he was so good on…read morehis customer service skills. Excellent service with Soto give him 100 percent

Danny was amazing. Helped me out with my inflated tire and checked my other ones to see if they are…read moregood. He was very helpful.

Went in for a tire patch, and I walked out with a broken lug nut. I know I didn't break it. Never…read moreagain.

Excellent customer service! This place is a charming hidden gem! I will definitely return and…read morerecommend it to my friends and family. Thank you!!! Silvia Lopez

If you're into classic cars and are in need of old parts for your vehicles, they have lots parts…read moreavailable they're not as big as some of the other ones, but they're local but they're only open Monday through Friday. I suggest you call before just to make sure that they have what you're looking for.

i'm not sure if i butcher her name but marquelle at this location is so helpful and patient she…read morehelped with fixing my car key she made my day better unknowingly with her help and singing thank you again!!!

Orlando was awesome! I went to get headlight bulb. Orlando made sure I had the correct one and he…read moreinstalled it for me as well! He made sure everything was installed and working properly. Definitely coming back if I need anything else.

I brought my car in for a transmission issue. Guero (real name Aldo) promised they could fix it and…read morecharged me $2,500 upfront. It's been over TWO MONTHS and my car is still undriveable. I've had to pick it up FOUR TIMES and every single time it broke down just blocks away. After wasting all that time they finally admitted they have no idea what's wrong with it. The owner HIDES in the back of the shop and refuses to speak to me. He ignores messages and won't take any accountability. Completely cowardly and unprofessional. I've racked up over $1,000 in rental cars trying to be patient and give them time to do their job. And now they have the NERVE to say they'll only refund $1,000 out of the $2,500 I paid? These people are a JOKE Unprofessional, dishonest, and completely irresponsible. They are the reason honest mechanics have such a hard time being trusted. Now I have no choice but to go to small claims court just to try and get my money back. DO NOT GO HERE. Check their BBB rating, read every negative review, and take them seriously. They do NOT care, and they WILL take your money and leave you stranded.

First time here, service was absolutely great ! Affordable and quickest service. Definitely…read morerecommend!!!

Went today when I got a flat tire on the freeway, thanks to a random stranger at a gas station who…read morepointed me in their direction when they overheard I was looking for a quick patch. Having had bad experiences with mechanics before when I'd go by myself , I almost chickened out, but my tire was quickly deflating and so were my spirits haha. I am so glad for that stranger who told me about Pachecos , and for the mechanics at Pachecos tire service -they went above and beyond! And best of all, they treated me with courtesy and respect. Made a stressful situation an easy fix. Highly recommend!!!

Great prices and serbice. My go to place for 10 years …read more They are closed on Wed fyi. Don't listen to the bad reviews

Highly recommended this tire shop ,they been helpful since day one it always my go to ,they are…read morealways on it when It comes to there customers! They do other car works also !

AMAZING and FAST service, came in for all four tires and got an amazing price. Friendly staff went…read moreabove and beyond. Thank you so much, I will definitely be recommending and returning here!