This is a place is so unorganized. My husband has an auto shop down the street and every single…read moretime I come inside I have an issue. This time Jose gave me the run around with the scanner. Telling me someone else had it then he didn't know where it was. But a few days ago they had two. When I asked he said they only had one. But when the manager came all of a sudden they had two. Look if people are here it's because they need your customer service and more than likely they are having issues with their transportation. If that's something you are not able to provide. Find another career Jose seriously.

This store is under NEW management!!!! Jesus the store manager has amazing customer service and…read moreruns an amazing team ! Everyone is so helpful, quick, and knowledgeable!! I would highly recommend coming to this store for any thing you need !! This store makes you feel welcomed any day !!!

I Walked in to return an unused sensor I purchased day before, with receipt and part in original…read morebox. Was immediately told by employee they don't accept returns on anything electrical. I told him I checked return policy before buying and 30 day return policy with original receipt except for fluids etc. I asked him to show me return policy and he could not. Then he complained about new corporate owners Napa changed policy then went say that Napa is losing on my return but is there loss, like I'm ripping them off by making a return. This is now a Napa store front and other employee was trying to get his back as well to convince me item was not returnable. Employees are disgruntle about new management and may or may not know Napa's return policy. Never coming back here again.

Thank you Randy for your help with a part that I needed, your kindness and knowledge is so much…read moreappreciated. Its experiences like this that continues to bring customers back.

Employee Soto was a good help he was with good attitude all the way until I left, he was so good on…read morehis customer service skills. Excellent service with Soto give him 100 percent

I called today inquiring about a specific transmission fluid, and the employee who answered told me…read morethey had never heard of it and then abruptly hung up. I found this to be very unprofessional and disappointing. If someone is having a bad day, it shouldn't be taken out on customers. Good customer service is part of the job. Because of this experience, I will be taking my business elsewhere.

Amigos always helps to locate the parts I need and fast. Everyone who works there is so nice and…read moreprovide the best customer service whether you're calling in with questions or stop by. They're always the first place we go for our parts!

It doesn't have tha name Amigos b.cause it sounds nice they literally treat nd talk to you as if…read moreyou are an Amigo/friend great place great all around services & everyone there happen to have "great people & communication skills". Thank you Amigos for existing!

Thank you AutoZone for always coming through, with great customer service and stock. Thank you Cita…read morefor your exceptional expertise and guidance on my purchase today! C & J Solis 6/10/26

06.28.2026 I have no…read morecomplaints on this location. This place always provided me with the items I needed for my vehicle maintenance. Staff has always been courteous and friendly. They greet you when you walk in and they wish you luck when you leave. Professionals at best. Autozone is the only go to spot for my vehicle maintenance and repairs. Plenty of parking and clean store inside. Not the greatest of neighborhoods, that is where the customer service takes place, it take presidence above all. Kudos

Great service and good prices; you can get your part here for a better price; why pay moreread more

I've been coming here for the past 24 years and they've never failed me. I see some complaints on…read morehere about people whining about the wrong part and fighting over the phone which is ridiculous. Just bring your part back and return it if you have an issue why would you complain over the phone? These guys have never done me wrong and if I got a bad part (which honestly I don't think I ever did except once because I always made sure to give the right information) I would go back and exchange it like a customer. There is no need to call on the phone and cry about it and create drama. Just go back and swap it or get a return. Hands down good prices, and able to get parts other places don't even have. Just know what you need and they'll let you know if they got it.

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Amazing family own auto parts shop great price recommend for all your parts needs great…read morecommunication

The owner is really helpful. I came in looking for some parts and the owner took the time to show…read moreme some things to help me. He's very knowledgeable and generous with information on car parts I wasn't 100% sure about. I'll definitely be back! Thank you :-)