Rude! I've never been to this location before so I called in to see if they would assist me with…read morethe issue I was having with my car. It was an older black guy with grey hair (i believe in his beard/mustache and/or his hair) who spoke to me in a very condescending, agitated tone over the phone. I hung up. Found that location and went inside. When I got there, the older man said nothing to me, he actually was talking sh* t to the other guy that was there as I scan the house looking for my item, but he thought that I did not hear him and because of that I didn't buy anything from the store. BUT there was a younger guy there, who was very polite and he helped me and explained to me what the problem could be. He also let me know that the issue I was experiencing wasn't something that they could look into, but he was able to give me information on how to solve the problem and pointed me in the right direction. He was also patient with me (being that I was saying the name wrong of the part that I needed), but we figured it out. **just a word of advice for the future; not everyone (especially us women) knows about cars and not everyone knows the proper term for certain names/ parts needed for cars. especially when alot of ppl always take their car to the shop for issues, but then one day at 8pm/ish it does something random (and you aren't near home ) so you freak out and you try to get the problem fix immediately. I understand it was maybe 45 minutes before they close. However, this is their job and the store still had 45mins until closing . It's completely OK to be kind and give grace to ppl, especially nowadays! You never know what someone is going through :) 2.7/5 for overall experience.

They know their stuff for the most part. Several prices to choose from. Conveniently locatedread more

If i could put 0 stars i would i purchased sum catalytic converter and wanted them installed on my…read moretruck and and AJ installed them but did a very poor job bolted flanges together and welded the crack around it and proceeded to charge me 600$ for a job that wasnt even completed and still had same issues after the fact and only agr to pay me 168$ back claimed he spent 432 on oxygen sensors which isnt accurate at all i remember back in the day this shop was reputable before the owner unfortunately passed away now i have no idea what they got going on inside of that building i would not recommend anybody bring there car here for any kind of service especially the exhaust learn from my mistake please thanks have a blessed day i paid for a service and the service was not done to the best of its ability was i have alot of money in my truck and this is unacceptable

Worst place to go. Customer service is poor. I didn't get what I asked for. My truck had an exaust…read moreleak in less than 6mos. Took the truck back to address it and was told they can't fix the exaust leak and id have to go to a mechanic. (Its a muffler shop, how is it you don't fix an exaust leak! ) went to mineke muffler shop and got it fixed in 2hrs. This place should not be open!

I have gotten my car and my wife's car fixed here for alternator, starter and brakes other few…read morerepairs that were needed in our old cars over the years. They are honest, do good work and the service they provide is very affordable. I trust my cars with no one else Go ask for harry, he will take good care of you

My 2006 Ford F150 STX was put in for an oil change. The truck was not dripping from the oil pan…read moredrain plug when I brought it in. After the oil change it was dripping oil. But the worst part was they over filled the oil by a full quart. In fact the dipstick was hard to read because it was so full.

I have been going to a competitor chain for years but they are a 20 minute ride away and I was not…read moreimpressed by the staff on my last visit. So I googled oil change and Grease Money popped up -- only 6 minutes from my house. Turns out I've driven by dozens of times but never noticed. So here's the deal: very professional staff. The franchise owner/manager is on site and working alongside the other grease monkeys. They recommended c couple of services I turned down but they did show me the dirty air filter and cabin filter and asked if I wanted to replace them. Of course. DeeDee, the cashier, was very helpful. The work was done in less than 15 minutes. A tip: check on line for a discount coupon before you go. I saved $25 with it. But you have to tell DeeDee that you have a coupon. She is not allowed to ask. As you depart, DeeDee will wish you a blessed day. And we all need one of those.

Went here for an oil change- first time at this location. Staff were friendly and DeeDee at the…read morefront desk was really nice. It was $124 with taxes and only took about 20 mins.

I've had my oil changed by Express Oil Change many times. Kumar recently changed my oil and was an…read moreoutstanding technician. He kept me informed about several things that he had checked prior to changing the oil. Every time I've had the oil changed at Express, the technicians are consistently outstanding and communicative. I highly recommend them.

Ryan was very helpful with giving me information about my vehicle…read more Thank you so much!

Great price. Great service. No problems. Quoted 60% of what other shops quoted. In and out fast…read more Ask for Donnie

I knew I needed my exhaust/muffler system looked at and went here. It was in the middle of the…read moreafternoon several weeks ago and I showed up without an appointment. In spite of seeing reviews about the "grouchy" guy in the front my experience was anything but that. First there was Bobby who looked kind of rough but he was very nice and after I told him the problem with my car told me that they would look at it right away and got the owner Jeff. When I saw the back brace on his back and told him that I had lumbar spine surgery 2 months ago we got into an interesting conversation about that while they got my car on the rack and Jeff was looking at it. Then Jeff came and got me to show me the damage. My car is an old but reliable 2007 Toyota Camry. I was hoping that the joint connecting the muffler to the catalytic converter could be soldered but there was so much corrosion the joint and catalytic converter needed to be replaced. It was expensive for me on a limited fixed income but much lower than other places. Jeff told me that it would take about an hour but it was about 45 minutes. I told Jeff and Bobby about the negative comments about the "grouchy" guy and asked which one it was. They pointed at each other and we all started laughing. Jeff said that he doesn't look at the reviews. I told them that I thought that they were funny and delightful.

The lead tech or manager knows his stuff. Is quick, and courteous. Main bonus point is he doesn't…read moretry to sell you stuff you don't need either.

Went in to get an oil change, the second one ever for my car and they didn't screw back in the skid…read moreplate after changing the oil filter! Found out the hard way driving on 75 and my skid plate popped out and got ruined being scrapped along 75 until I was able to pull over and realize not ONE screw or bolt was put back in it!

I've been to this Goodyear location several times now, and they continue to earn my trust…read more Let's be real -- Atlanta is not for the weak, and the roads will absolutely take a toll on your tires. Because of that, I always pay for the warranty, and I'm extremely glad I did. Recently, I hit something on I-20 that completely punctured my tire. I called the store, explained what happened, and they immediately guided me through the next steps and provided the number I needed to file for a tow for the following day -- which ended up being completely free. Going into it, I was bracing myself for a $300+ tire replacement. Somehow, the professionals here worked their magic and brought my total down to $97. I was honestly shocked -- and incredibly thankful. The team here is consistently professional, patient, and helpful. Even though they stay busy, they communicate clearly and keep things moving. My longest wait has been about 3 hours at most, which I consider very reasonable for a high-traffic auto service center in Atlanta. Between the warranty protection, the customer service, and the way they truly look out for their customers, this place has earned a loyal customer. I genuinely appreciate this team.

BUSINESS INTEGRITY…read more Is a car shop honest? How to tell? Observe the manager/operator. That's one way to tell. He or she sets the pace, the bar, for honesty and fairness. Jim at the Good Year Auto Service at 3298 LaVista Rd. in Tucker is one honest and fair businessman. The place is trusted by many. I could tell as I was there yesterday afternoon, 5/6/2026, observing other customers come in and leave their cars overnight for repairs. You could sense the customers' trust in the place. I myself was there to get a tire replaced. It had a puncture from a metal. The mechanics at Gwinnett Place Honda said the tire could not be fixed, so I had to get a new one. Fortunately I had purchased road hazard insurance when I bought new tires last September. Jim looked at the tire and said it could be fixed. They do it all the time. He had his guy fix the tire. No charge. I didn't need to use my road hazard insurance. Earlier, he spent 15 minutes on the computer, trying to register the road hazard insurance for the four tires I had bought last September. The "Roll by Good Year" mobile installers had not done the registration last September, so it had to be done now. I was so impressed by Jim's patience and effort at registering my tires. 15 minutes! Am so grateful. I highly recommend Jim and his auto service shop.