Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.

On September 13th, 2025, my car wouldn't start, I called AAA and for the next 3 hours waited in the…read morescorching heat for the "AAA guy" to come and look at "why" my car wouldn't start. After about three hours, he eventually arrived. He was really sweet, compassionate and kind, and he tested my battery, startup time, and alternator. He showed me very clearly that it was the alternator and recommended that I go to AutoZone to get a new one. He explained that they sold parts, but I would have to find a mechanic to put the alternator in as they didn't provide these services. The "AAA guy" jump started my car but strongly advised that I should go immediately to AutoZone to get my car repaired. Off I went and what happened next can only be described as one of the most extraordinary experiences I've ever had. I arrived at AutoZone, on Guide Meridian in Bellingham, WA. It is a beautiful store, spacious, spotlessly clean and every spare part, mechanical and non-mechanical parts attractively displayed. What stands out even more than the lovely showroom, are the staff. I was warmly welcomed, and it was already almost 6.00 pm on a Saturday evening. I couldn't believe how kind, caring and genuinely helpful they all were when it was almost time to close the store. I would subsequently find out that their hours are long. AutoZone is open Monday to Saturday from 7.30 am until 9.00 pm each night and on Sunday from 8.00 am to 8.00 pm. I walked straight up to a lady, who looked as if she was in charge. She was. Her name is April, remember that - you're going to need to know her name. This is the best Auto Parts store I've ever been to. I explained my dilemma to April, she listed and I told her that the "AAA guy" had told me that I'd only be able to buy the alternator at their store, BUT would then need a mechanic to take my old alternator out and put the new one in. She nodded her head and concurred that they only sell parts. I confessed to April that I was broke and only had enough money for the alternator. She told me that she had an idea and it would take a few minutes to call a friend of hers, to see if he had any ideas. I gave her some space and privacy to make that call. She came back smiling and said kindly; "I have some good news for you. My friend, Kyle is coming from Burlington (that's quite a drive!) to Bellingham, in about an hour's time, and he'd like to look at your car and see if he can help you". I was in total disbelief; I'd never come across such incredible Customer Service like this before. Kyle did arrive shortly, and he and April together worked on my car, until it was fixed. They also didn't have the exact alternator as I had originally bought my car in Canada. So, April called O' Reilley Auto Parts and fortunately they had the exact part that was needed. No problem for April, she drove me up to O' Reilley's store and I paid them for the alternator. If you're still reading this review, you have to agree with me, this is truly going above and beyond any Customer Service that you've ever heard of, and for me personally, an incredibly high bar in comparison to what I was used to from other service providers. BUT April and Kyle were still not finished with my car and the two of them worked diligently for at least two more hours, until the car ran perfectly and they felt I was safe to drive home. I wish I could give these two wonderful people 10 stars instead of 5. They both gave unstintingly from their hearts, not because they had to, but because they wanted to, AND for that, I'll be forever grateful. In addition, I also saw how well their staff in the store were trained. Nathalie and Juan looked out for the other Customers while April and Kyle were taking care of me. Juan is April's second in command, while Nathalie made sure that every person who came in with a dog, was sure that that dog got a special treat. They truly are like a family. BUT mostly what I experienced that night was what the Gold Standard for Customer Service really looks and feels like. I'm not going anywhere else from now on for any auto parts. I've told my family and friends and now I'm happy to tell strangers. If you ever need Auto Parts go to AutoZone on Meridian in Bellingham, WA. You won't regret it!

I needed a new headlight so headed to the Auto Zone store on Meridian. The staff was welcoming to…read moreboth my small dog and me, fetched the headlight for me and made the whole shopping experience very easy. The store manager went the extra mile and installed the headlight for me, saving me time and frustration. I will be back when I need more auto parts. You should try them!

It sounds like this service was a good one for a few folks and something like it is much needed in…read moreour town. But I think they are out of business, since I called three different times hoping to get an estimate but never once got a call back from the message I left on their business line. I think they are done, gone or somewhere south for the cold season, unfortunately.

Our furnance quit and Greg was referred to us. He came out same day and found the problem, pulled…read morethe motor and ordered new parts. He called within a few days and we scheduled the installation. He is wonderful and we now have heat! Price was under what we expected. We will recommend and use Greg for any RV repairs!!! Thank you Greg!!!

Well honestly they are a local family owned and employee driven whatcom County company. I go to…read morenowhere else when it comes to used tires and or batteries. Plus lady in the office is beautiful.

If one is in need of a tire, rim, or battery, and is "on a budget", this place offers functional…read moreoptions. The waiting room is the great outdoors.

This is the second time I've used Speedy Auto Glass, and they came through once again. I picked up…read morea rock chip in the morning, filed a claim, and scheduled a same day appt with the Bothell location. They inspected my vehicle and pulled it into the shop immediately to repair the chip while I waited. It took about 20 mins to repair. The staff at this location are very professional and courteous. Highly recommended!

Very happy with their service. They got it done fast and the customer service was very nice. I made…read morea yelp account just for this, that's how happy I am with it.

II have had work done by Trademasters on two occasions recently. They supplied and installed a two…read moreinch lift to my travel trailer on my first visit and I was so impressed with their prices and workmanship that I went back to them to install a receiver hitch and wiring to my new Jeep 4Xe Rubicon. Because I forgot to drop off a key to the aftermarket hood locks the mechanic had to wait for me to get the key to him so he could complete the job. I desperately needed my Jeep for a trip that I was leaving early the next morning. I was blown away by the fact that they kept the shop open for over an hour past their normal closing time on one of the hottest days on record on a Friday afternoon just so I would have my Jeep for my planned trip I was going on the following morning. WoW! I have never had such excellent customer service. I highly recommend Trademasters for their honest, fair pricing, friendly professional services.

Brought in my horse trailer for regular servicing and installation of a new jack. They were…read morehelpful in helping me select the jack that works best for my trailer, and for me. They also looked after other things that I hadn't mentioned, but needed some attention. Very thankful for that kind of service.

Best guys in the tire business. I'm getting all my future tire work done here for now on. Sales…read morestaff are responsive and polite, the techs are on their game and know their stuff.

This group put another customers tires on my car, which has been a great waste of time for both of…read moreus. They then blamed me for booking it under my name, instead of the company name, which is not part of their process at all. They knew full well it was our company. They refused to give us any kind of credit, even though both me and the tire owner had to take time off work to fix their mistake.