Absolute excellence!! Napa completely went over my car; checking levels, measuring and solving all…read morethe obvious and not so obvious problems my nearly 30 year old Ford Explorer might have. And there were many. Colby called and texted me at least twice a day for 3 days, explaining and offering advice knowing I was on a small budget. They were honest, fair and I know did many things to stick to my budget....as in free or nearly so. Thank you all so much!!

As a little ole lady in tennis shoes, I always get great service and truth about my car at NAP!!!!…read moreAs well I learn better how to care for my SAAB while they teach me. The prices are fair and the staff is friendly. Well trusted.

On September 13th, 2025, my car wouldn't start, I called AAA and for the next 3 hours waited in the…read morescorching heat for the "AAA guy" to come and look at "why" my car wouldn't start. After about three hours, he eventually arrived. He was really sweet, compassionate and kind, and he tested my battery, startup time, and alternator. He showed me very clearly that it was the alternator and recommended that I go to AutoZone to get a new one. He explained that they sold parts, but I would have to find a mechanic to put the alternator in as they didn't provide these services. The "AAA guy" jump started my car but strongly advised that I should go immediately to AutoZone to get my car repaired. Off I went and what happened next can only be described as one of the most extraordinary experiences I've ever had. I arrived at AutoZone, on Guide Meridian in Bellingham, WA. It is a beautiful store, spacious, spotlessly clean and every spare part, mechanical and non-mechanical parts attractively displayed. What stands out even more than the lovely showroom, are the staff. I was warmly welcomed, and it was already almost 6.00 pm on a Saturday evening. I couldn't believe how kind, caring and genuinely helpful they all were when it was almost time to close the store. I would subsequently find out that their hours are long. AutoZone is open Monday to Saturday from 7.30 am until 9.00 pm each night and on Sunday from 8.00 am to 8.00 pm. I walked straight up to a lady, who looked as if she was in charge. She was. Her name is April, remember that - you're going to need to know her name. This is the best Auto Parts store I've ever been to. I explained my dilemma to April, she listed and I told her that the "AAA guy" had told me that I'd only be able to buy the alternator at their store, BUT would then need a mechanic to take my old alternator out and put the new one in. She nodded her head and concurred that they only sell parts. I confessed to April that I was broke and only had enough money for the alternator. She told me that she had an idea and it would take a few minutes to call a friend of hers, to see if he had any ideas. I gave her some space and privacy to make that call. She came back smiling and said kindly; "I have some good news for you. My friend, Kyle is coming from Burlington (that's quite a drive!) to Bellingham, in about an hour's time, and he'd like to look at your car and see if he can help you". I was in total disbelief; I'd never come across such incredible Customer Service like this before. Kyle did arrive shortly, and he and April together worked on my car, until it was fixed. They also didn't have the exact alternator as I had originally bought my car in Canada. So, April called O' Reilley Auto Parts and fortunately they had the exact part that was needed. No problem for April, she drove me up to O' Reilley's store and I paid them for the alternator. If you're still reading this review, you have to agree with me, this is truly going above and beyond any Customer Service that you've ever heard of, and for me personally, an incredibly high bar in comparison to what I was used to from other service providers. BUT April and Kyle were still not finished with my car and the two of them worked diligently for at least two more hours, until the car ran perfectly and they felt I was safe to drive home. I wish I could give these two wonderful people 10 stars instead of 5. They both gave unstintingly from their hearts, not because they had to, but because they wanted to, AND for that, I'll be forever grateful. In addition, I also saw how well their staff in the store were trained. Nathalie and Juan looked out for the other Customers while April and Kyle were taking care of me. Juan is April's second in command, while Nathalie made sure that every person who came in with a dog, was sure that that dog got a special treat. They truly are like a family. BUT mostly what I experienced that night was what the Gold Standard for Customer Service really looks and feels like. I'm not going anywhere else from now on for any auto parts. I've told my family and friends and now I'm happy to tell strangers. If you ever need Auto Parts go to AutoZone on Meridian in Bellingham, WA. You won't regret it!

I needed a new headlight so headed to the Auto Zone store on Meridian. The staff was welcoming to…read moreboth my small dog and me, fetched the headlight for me and made the whole shopping experience very easy. The store manager went the extra mile and installed the headlight for me, saving me time and frustration. I will be back when I need more auto parts. You should try them!

They are always extra helpful with my vehicle which I find not everyone is keen to work on.read more

Bought a battery for my daughter's car today. Got a good…read moredeal and warranty. Mike, the guy that helped me was so great! Picked the proper battery and even installed it for me. In and out in 20 minutes. I've had fast food experiences that took longer... Thanks Mike!

Whatcom Electric is an old-world business, in the best possible way. As a professional in the…read moreautomotive world for 41 years, I know what makes a quality business in the rotating electric world. True professionals that perform absolutely beautiful work. Why get stung with poor quality Chinese parts when Whatcom can repair your high quality OEM unit?

Love Whatcom Electric right away. They took the time to explain the work they were doing for me,…read moreand the cost wasn't bad. I will have more work in the future.

Asked around at several dealerships while shopping for a used Honda Pilot. Honda of Bellingham…read morereally impressed me with their transparent pricing and friendly service. With lots of used cars, dealers add mandatory fees like Lojack or paint finishes or whatever to get you to pay more. The advertised price is just a lure to get you in the door. My experience with Honda of Bellingham is that what you see is what you get, there were no random extra charges, no sneaky fees, no unnecessary hidden options. It was so refreshing and easy... Matt who helped me was polite and responsive. 5 Stars.

Just a quick follow up to my 7/27/26, negative review of the service department follow up to my 3…read morecalls for service appointment, for my Honda Pilot. Needed the timing belt replaced. Not a small or inexpensive repair. They never called me back! I purchased this suv at their dealership. Do you think I would ever purchase another Honda from Honda of Bellingham? Absolutely not, as well as any other service work. Daniel Young

Well honestly they are a local family owned and employee driven whatcom County company. I go to…read morenowhere else when it comes to used tires and or batteries. Plus lady in the office is beautiful.

If one is in need of a tire, rim, or battery, and is "on a budget", this place offers functional…read moreoptions. The waiting room is the great outdoors.

The best place to get batteries and great customer service. They are very knowledgeable.read more

Wow, these guys were great! I called and determined the right battery, drove over there, and they…read moreput in a new battery for me in about 10 minutes. Couldn't have been nicer or more helpful! They even explained to me about battery starters and chargers so I can be better prepared next time.

Prompt service, Josh and his crew are the best. You talk to the person who serviced your vehicle…read morenot the front desk person. Clear explanations of what is the problem and how to fix it before the work is done, great collaboration with customers. Simply the best! Gary B

I've worked with Josh in the past and have nothing but wonderful things to say. His knowledge is…read morebar none, and he is one of the rare ones who actually wants​ to see you succeed and offers you a fair price to make it happen. When you find a mechanic like this, don't let them go. Period.