D'luxe Auto Body is simply the best! They did a fantastic job repairing our car after it had…read morefront-end damage, and now it looks absolutely perfect. The quality of their work exceeded our expectations, and you would never know the vehicle had been damaged. The entire team was friendly, professional, and completed the repairs quickly without sacrificing quality. We truly appreciate their excellent customer service and attention to detail. I can't thank them enough for making the process so easy and stress-free. I highly recommend Deluxe Auto Body to anyone needing vehicle repairs!

They work on a lot of really high-end cars for dealers. Eddie, the owner is friendly and…read moreresponsive. My car had a scraped bumper cover that another body ship wanted to replace and paint. D'Luxe fixed the scrapes, repainted and it was perfect, at far lower cost. I was worried as my car had a unique factory color, but they matched it perfectly. Car was sparkling clean when I picked it up.

Wes told me the brake rotors I wanted cost $72.99. I said I want the ones that cost $52.99. He said…read morenot in stock. I said I want the ones that costs $54.99. Wes said that only ones in stock are the $72.99. I went to car, got on website and saw other rotors in stock. I ordered them and went back and picked them up. Does the manager get a bonus for selling more expensive parts or higher store profits? If so that would encourage this behavior over customer care.

While vacationing, my car's battery gave out. I was able to find a replacement battery and closest…read morestore online through the Advance Auto website. When I got to the store early the next morning, my battery was ready and the sales associates even replaced it for me free of charge. The whole thing took about 15 minutes. The team members I dealt with were very friendly. Great experience!

I recently visited O'Reilly's to have my car battery tested and to get some insight on a strange…read moresmell and smoke coming from one of my tires. While I appreciate that the staff attempted to help, the experience left me feeling more confused and uneasy than reassured. After mentioning the issue, I was told rather abruptly that my car was at risk of sparking and blowing up while driving -- a very alarming statement to make without any thorough inspection. We went inside to get the assistant manager, who admitted she didn't know what to do and quickly brought out another team member. They then stated that wires were burning from the inside out. As for the battery test, no clear explanation was given after the initial check. When we followed up to ask if it needed replacement, the employee suddenly said, "Actually, yes," and started quoting voltage numbers off the top of his head -- without referencing the machine that had tested the battery. It felt like the numbers may have been made up to pressure us into purchasing a new one. Before the employees even offered any real solutions, we had already called a trusted family friend who understands cars well. After we explained the situation over the phone, he was able to walk us through exactly what was happening -- without seeing the car or even looking at any numbers. His insight made complete sense and ultimately helped us resolve the issue, long before the workers at O'Reilly's gave us their alarming and inconsistent assessments Another customer nearby -- a father who had been listening -- even expressed concern that we were being taken advantage of. I understand that not every situation has an easy answer, but I left feeling like I couldn't trust the advice I was given. I hope this feedback helps improve the clarity, professionalism, and accuracy of communication in the future.

Stopped by to pick up cabin and engine air filters. Michael the manager said they didn't have the…read moreengine filter there but I could go ahead and pay for it there and pick it up at the mary esther location. Drove straight to the mary Esther location-about 20 minutes-where I was informed that the filter was now already on its way to the Destin location, the complete opposite way of home and from where I just came. Called the Destin location to speak with Michael but he was already gone for the day, I was told I'd get a call when the filter came in but that was four days ago and still nothing. The poor guy helping me at mary Esther location said it wasn't possible for him to process my refund and profusely apologized even though it wasn't his fault, he said it happens all the time. I've been a loyal oreillys customer for years while living out west but that has now changed.

Took my Mercedes in and they diagnosed the problem quickly, called with the estimate and performed…read morethe repair in the time frame stated. They were very professional and I appreciated the great communication.

I pulled in after work on a Friday and saw a lot of cars, thought they wouldn't be able to fix my…read moretire (had a nail in it) but they were so friendly and professional and fast!! Now I can be stress free this weekend knowing my car is good to go!

Last minute unexpected engine oil problems right before our long road trip back home tomorrow…read more Luckily, they're open until 9pm so we decided to risk it all & being the truck over to purchase oil. Jedidiah, the young man at the counter, was SO helpful! Neither of us are car people & dealing with a problematic 2001 Toyota Tacoma is difficult. He saw us struggling outside to top off the fluid & came out to help! He broke down everything and then need to know in simple terms & made sure we were okay before he sent us off. Great attitudes, fast service, knowledgeable, & truly went above & beyond for us! We appreciate it so much now we can hit the road safely. Pro tip: sign up for their email for some money off & check online for coupons, lots of good sales.

I went in because my break light was out. I didn't get her name but she was very nice and worked…read morehard to fix it for me.

Asked them if they could come up with way to change the plain black wheels on my Chrysler Pacifica…read moreinto something nice. What an awesome job. Can't tell the wheels are painted Been a year and still look new.

Paid top dollar for a level on my truck. When we got it back we were very disappointed in the…read morequality of work. I ended up having to fix a lot of it my self. They cut poorly in areas they shouldn't have. Installed components on the shocks that damaged the reservoir. Had to take it back to have it fixed with only half of the work completed and not to quality of a top dollar shop. do not waste your money here.

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

Troy and his crew are top notch. I have taken both our vehicles there for routine maintenance…read more outstanding work at a very reasonable price ! highly recommend them.

Honest work at a fair price. Brakes, a fouled windshield sprayer and routine maintenance all done…read morequickly and well. I'll be back again.