I walked in right after another woman and she was helped instantly which is understandable. I…read morewasn't greeted when I walked in however, the guy behind the counter went out of his way to stop who he was assisting to greet the man who walked in several minutes after me, then the woman assisting the woman who came in before me walked straight to the man who came in several minutes after me and asked if he needed help. That was a huge NO for me! I'll take myself and my money to the other location with better ratings as I'm sure they have better service! I waited until after I went to the other store with better ratings and they did not disappoint!! The warm welcome in from the moment you enter the door and assistance in finding what I needed was so quick, efficient, pleasant and genuine! Go to the Wylie location instead of this awful one, trust me you'll be glad you made the trip.

Absolutely the best batteries plus around! The manager jansen here is the best. Had my car and keys…read morefixed in just a few minutes. Sent my son here and he had his phone back to brand new. Man is a pro! The people here are kind and patient. Highly recommend!!

This has been my store for many years, HAS is past tense in this case. I had auto trouble in their…read moreparking lot. I do not have cell , so I ask to use the phone to call my wife. The kid at the register had to ask the manager and the manager just walked away. What kind of people occupy the planet today?

I was given the wrong wiper blades for my vehicle and came back to get it corrected. Not only did…read moreEric help me, but he found a buy one get one free deal and I got a partial refund. As well, he installed them for me before I left to make certain they were the right ones. He was friendly, professional and helpful. My son and I use the same Lewisville location for our autoparts needs, because we know we'll get everything we need sorted. Great store! Eric is awesome!

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

I would give them OVER 5 Stars !!!! I have never had a bad…read moreexperience here !!! They're always nice friendly and helpful. For me they have always gone ABOVE AND BEYOND expectations And they have really helped me out of several jams. Highly recommended, I wouldn't go anywhere else. Chris, Abraham and one other employee help me out greatly. Highly Recommended. Alex R.

I walked in looking for a ipod battery. I was not greeted for a few minutes, then was told they…read moredon't have that type of battery. I will not come back if i need a battery for anything else

I've been going here for over 20 years to get my Batteries for my Jetskis, Motorcycle and Cars…read more Yes I can install my own batteries, but why not let these guys do it. And darn inexpensive batteries!

Would recommend place if your looking for a better quick, and the workers are nice and efficient in…read moretheir job , and they have friendly cat !

I've been going here for years for batteries. Right now if I went to Walmart a new battery would be…read moreover $150 each and my truck takes 2. Some batteries are newer, some rebuilt. They're all ready to go and hot and they Beat dead batteries. This is the place to go but you have to take your battery out so bring a handy person. CallOT4towing.com

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!