We have some Stand up guys that work here! I'm so glad we have good people working here, they've…read morehelped me/my family twice now and I just appreciate them so much. Thank you for the excellent service and the kindness you show your customers. From booking the appointment, walking through the door and leaving, they just do a great job all around.

slow slow slow. I've been to many different locations. this is by far the slowest one. just to get…read moresomeone to take your keys so you can sit down and wait takes forever. don't even get me started on the service time.

It's up to the customer to research and do our due diligence before walking into a dealership. Not…read moreonce did they push anything and explained everything. Just takes conversations and being knowledgeable about the vehicle and process helps.....when I communicate with them. They are there to sell cars and I are there to buy one. In between that is the regular process that everyone is aware of. I cannot once they push anything.

I waited to write my review intentionally, but on my second time getting an oil change through this…read moreplace and having a horrible experience twice it's time. We used to go to the amazing Cedar Park location for servicing, but have moved in the area in the past year and it is more convenient here. I was at the location for over 3hours waiting for just an oil change and inspection per my service matience package scheduled for 1:30pm. A routine task that takes 15-30 minutes. After over an hour and half I asked if they had an update because I waiting patiently for a long time for a quick service for them to tell me all day they have been down a bay and behind. Why would you not tell me when I checked in or really any point while I'm waiting? They tell me I'm still in line and they haven't even seen/started my car yet! They go to check with the mechanics and they come back and say 40 More minutes after I have been stranded at the dealership for 2 hours at this point already. They say they can pull my car and I can reschedule. How does that help me? I'm out of all of this time for work unexpectedly already and then have to come back another day and hope it goes faster when I have had long wait times both times. There wasn't that many customers and tons of inside sales employees sitting around talking. The last time I waited for a long time too for the same service and they tried to get me to agree to add services on while I was waiting instead of just doing what I scheduled. At this point it will be better for my time and sanity to just drive back to Cedar Park for service rather than deal with Lost Pines Toyota.

New tire purchase. Great deal with free balance and rotate. Staff is always helpful and very…read moreknowledgeable. Would recommend!

Very knowledgeable and very personable service .. and they LOVE JESUS…read moreThis is my second visit in the past year and have never been disappointed

I FEEL LIKE I AM DRIVING A WHOLE NEW CAR…read more Went in first thing in the morning for a diagnostic and a price quote on my vehicle. Kris was super upbeat and friendly. Not only did he give me a great quote but he also did exactly what he said he was going to do. No surprise add on fees like other places I have been. My vehicle was in and out within a couple of hours. It was almost too easy and convenient. I recommend this business for exhaust services 100%

1500 dollars and it misses and no power..... But any…read moreproblems with fuel delivery is warranty... I've been working in or around auto business for 45 years... I recommend going elsewhere. Mismatched injectors... Google it!

Zeke and his crew are the best. My skid tray broke and was dragging on one of the most important…read moredays of my life. I gave them a call to see if they could help. They did it for free and even offered to put the new piece on when it came in. Not often you see people so willing to help out others. I appreciate them more than they will ever know. Thanks guys!

Since moving to Bastrop, I have tried getting my oil changed at several places and Jiffy Lube is…read moredefinitely the best. They are quick, they are friendly and usually have coupons. They really had trouble keeping people on site to do inspections, but now that we don't need them anymore I will always go to Jiffy Lube for my oil changes!

very good service! on time and professional..the tech was very knowledeable.thank youread more

On my way home to Austin one of my tires began leaking. I pulled in to La Grange tire unannounced,…read moreand they immediately helped me and, in my mind, may have charged me less than their good work was worth. I appreciate them and recommend them to anyone.

My most recent experiences with Blue Mule Garage and "Jimmy" Maus will be my last. I brought my…read more4Runner to them for preventative timing belt replacement as it was coming up on 100k since the last time I replaced it. I was prepared to let the dealer do it, but wanted to support a local family-owned business I had good experiences with previously. I have recommended Blue Mule Garage exclusively for auto repairs over the last 2 years to neighbors, family members, coworkers, and people on Nextdoor looking for an honest and competent repair shop. Regrettably, I cannot in good conscience continue to do so following my recent experiences. These experiences include going to pick up vehicles after being told they're ready to go only to find the contrary. One instance, the hood was not closed and would not close because the hood latch had been removed but not reinstalled properly. The most recent incident included bolts not checked and retorqued as separately requested multiple times, and bolts completely missing, lost, or not reinstalled properly when brought back repeatedly for concerns of loose sounds in the front end. Every time a concern was brought up or pointed out, I agreed to their recommendation for a path to resolve. The last time the vehicle was initially brought to them for a quoted $1200 timing belt repair. That lead to an oil pump replacement at an additional $1300 because of a stripped bolt inside the engine they found and said was not their fault. When I went to pick up the "ready to go" vehicle, I pulled out of the parking lot and immediately had the dash light up like a Christmas tree and the vehicle would not accelerate past 30 mph. I turned around and left it with them to resolve again. The next time I picked it up, the exhaust fell off the next day, and something else sounded loose in the front. At a quick glance, I noticed the majority of the bolts for the skid plates were missing and assumed that's what it was. I fixed the exhaust myself to get to work. Jimmy at Blue Mule admitted to and apologized for not putting all the bolts back on the skid plate because "different techs here worked on it, and we don't know where everything went." They say they never touched the exhaust. In any case, I gave them the benefit of the doubt and the opportunity to fix the issues. I mentioned the concern I had of something sounding loose in the front end (popping noises) and asked for them to thoroughly inspect and retorque front end bolts again. After another inspection, I was given another estimate over $1k including sway bar bushings, cv axle, and inner tie rods. Since I was told that the steering rack was removed as part of the previous timing belt / oil pump service, I questioned why none of this additional stuff was mentioned before. Jimmy told me they removed the steering rack and either didn't notice any issues with those items or didn't touch them. Whatever the reason, it wasn't their fault. I initially decided to give them the benefit of the doubt again and approved the services, fully expecting to pick up a car free of the issues, which brought the car back to them. However, when I went to pick up the vehicle several days after being told it was ready, standing at the counter to pay, I semi-jokingly asked if all of the popping noises were gone. The responses included: "I heard the popping as the car was being pulled off the lift to go to the alignment shop, but it's hard to tell where exactly sitting in the car" and "the guy at the alignment shop thinks it's the upper ball joints, and I concur." "All of your aftermarket suspension wears out faster and is causing problems." But, somehow, the car was ready to go? I paid my bill and left with the car. The next day, the car started to overheat. Replacing a visibly leaking coolant hose on top of the engine resolved that issue, and retorquing the alignment eccentric bolts eliminated the suspension noise. There were still missing bolts for the skid plate. Finally, my neighbor recently had them work on his truck, and his bumper came undone on the highway. I did lose my temper and eventually apologized in writing for my choice of tone and words. They've informed me that I'm no longer welcome as a customer. Le sigh sad panda.

Same day service. Super friendly!…read moreNice AC'ed garage. Highly recommend. I noticed they service automotive and ATV.

Daughter broke down in Smithville, motorcycle wouldn't start. We needed a battery, and a search on…read moreyelp found Smithville auto parts. I called and ask if they could help us out and they said they would do the best they can. When she got there they recommended they visit the 7-Eleven to take a short do you know if I don't think so she's got that bright pink break and when they got back, it would be done and sure enough they got back and it was done. New battery, and on the road again, and excited daughter.!

I bought a car battery from Smithville Auto Parts in Smithville, TX last year. I didn't exercise…read morethe car as often as I should, and the battery went dead. It wouldn't charge on a brand new charger. I called Smithville Auto Parts and the young man who helped me said they'd check it, and replace it if it's bad (their batteries are warranted for 2 years!). I visited the store and came out with a new battery free of charge. Any time I've needed a new tool or part, the guys at Smithville Auto Parts have had what I need.