Great service. Quick response and very helpful! Even remembered me when I came back to drop off my…read moreold battery.

They were extremely helpful when I had a battery issue and couldn't start my car. They were able to…read moreget me in and out in 20minutes and had reasonable prices! I would definitely recommend them for those in the area.

Date of visit: November 16, 2024…read more I needed a new car battery and saw that Batteries Plus carries and installs them. With a location just down the street, this seemed perfect. I ordered the battery but installation didn't appear as an option. I contacted Customer Service and they replied that I need to call the store. Not helpful... I tried again and this time installation did come up as an option. After completing the order, I looked forward to getting a new battery before winter hit. Imagine my disappointment the next day when I received an email that my order was cancelled and to call the store. No explanation, no apology. Ended up finding another place to install the battery and after several days of not receiving any notification about my initial order, I stopped in today. The woman there was friendly and efficient and confirmed that both orders were canceled as they didn't have a person to install the battery on the day I wanted. She showed me the notes on the cancellation but seemed unaware that these are not actually passed on to the customer.

Walked in and the establishment smelled like weed.... I was the only customer in the place when I…read morewalked in. The man who assisted me was not helpful, mumbled, seemed to care less about assisting in finding out what car battery I needed. Pretty much wasted my time for 10 minutes until a much more helpful woman employee came out. He mumbled to her that he wouldn't do the battery install.... Okay rude. Once the female employee started to help it was smooth sailing, she found the battery and even helped with the install. Needless to say I'm thankful for her and her assistance but I will NOT be going back to this establishment or recommending to my friends/family.

Wow! I wish I remembered the clerk's name because she was fantastic! I needed a battery for my car…read moreremote. She had it switched out and then let me go out and test it to make sure it worked. Very professional and concerned for the customer. I was happy to see they also replace iPhone batteries. I'm sure I'll be back soon.

I don't like a response like this: " We'd appreciate the chance to go over your concerns and…read moreappropriate solutions so please contact our Customer Care team at 1-800-677-8278." YELP generously allows businesses to respond directly and openly to reviews, so everyone has a chance to see how management responds to lukewarm reviews. My original review couldn't have been more clear, it's annoying when a business is locked up when its posted hours indicate it should be open. Nothing complicated about that. I was already frustrated that I showed up to find it was closed, now you want me to waste more time to call you and tell you again, the place was closed during open business hours? You don't need me to go over "appropriate solutions" you just need to make sure the posted hours match the times the door are unlocked. Instead of having a whole "Customer Care Team," why not move a couple members of this team to this store so it can be open when the schedule on the door says the store is open? Or does the Customer Care team just not care about that?

We had a great experience! Our windshield wiper broke and they instantly volunteered to put them…read moreon. John was amazing and was socializing with us and even though it was hard to get them off because it was shattered and frozen he got them done in 5 minutes. Overall an amazing experience.

My car has tricky wiper blades and they were great for helping to figure out which ones I should…read moreget.

Consistently good service and value. I don't have to price around that I'm getting the best price…read more Peace of mind that they aren't trying to sell you anything you don't need. If you need an automobile battery in Waukesha, this is the place to go.

My wife's battery died in her 2015 Chrysler and being the original battery I figured it was time to…read morereplace. I pull up, $125 and 15 minutes latter I was on my way. Great price and supper fast. What more can you ask for.

It's a small shop, but big on expert & friendly service, knowledge and advice. Huge selection…read moreonsite and will get what you need for specialized needs. Support local business and recycle responsibly.

It's okay, but BP needs to work on their data base. I thought the extra charge for a forever…read morebattery replacement on my car key fob was a good idea when I got it, but sometimes stores can tell, other times like at this one they can't seem to figure it out. They were friendly about it, but it was a little inconvenient.

Had batteries replaced in both iPhone and iPad. now they work like new…read more At a fair price. Good job!