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    O'Reilly Auto Parts

    3.5 (2 reviews)
    Closed 7:30 am - 9:00 pm
    Updated 1 month ago

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    Interstate All Battery Center of Houston, TX

    Interstate All Battery Center of Houston, TX

    3.3
    (14 reviews)
    $$

    **Update**** We were informed by the dealership that due to…read morethe bad battery and having an update sent to computer it fried the module internally. This repair is now costing us $2300. Thank you Interstate battery for NOT taking care of your customers. ***Original Review*** We have always used Interstate Batteries, but our recent experience has been very disappointing. Around Christmas, my husband started having issues with the radio in his Ford truck. We tested the battery at home, and it showed zero voltage. He took it to Interstate to have them test it, and they told him the battery was fine. After continuing to have problems, we took the truck to the Ford Motor Company dealership, and they informed us the issue was the battery. We called Interstate again, and the person my husband spoke with was extremely rude and not helpful at all. We have now had the battery tested twice showing that it's not working properly, yet Interstate continues to say it passes. It's very frustrating when a company stands behind a product that is clearly failing and offers no support to resolve the issue. Based on this experience, we would not recommend using Interstate. Customer service and product reliability matter, and unfortunately, this situation fell short on both.

    Very good place to get batteries. And the staff is so helpful. Me and my fiancé drove a long…read moredistance several times just for this kind of product and service because it's worth it! You would love this place too.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    1.0
    (1 review)

    You walk in with a question to ask and Angelia giving you attitude off the bat it's annoying how we…read morewent up here three times and each time she didn't try to help us just get us out the store, she always "had" to get her manager but after all the fuss come to find out she could have done it herself not sure if she's not educated enough but I don't appreciate her attitude and her trying to continually tell us we were wrong in the situation, anyways me showing her I could have a attitude back got her right, one day she will meet a customer who not going for her sh!t tho and I hope to see that video on social media(: I hope she sees this review to and goes find herself another job or make whatever change she gotta make in life because she had ugly energy and it's givingggg I'm unhappy in life and find satisfaction in making others life harder /: I will be trying be trying my best to go to other auto zones from now on just sucks because this is the most convenient store for my family.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    Batteries Plus

    Batteries Plus

    3.6
    (35 reviews)
    $$

    Wow! Amazing service! We were ready to head out on our road trip when the battery decided to die!…read moreWe looked up a place close by and came across Batteries Plus! Not only were they friendly, but they had us changed out and ready to go in less than 20 mins! Thank you so much for the quick and friendly service!

    ​I am writing this to warn local consumers about the warranty practices at this location. I…read morepurchased a battery here that failed after only seven months of normal use. When I brought it back to execute the written warranty I paid for, the store-level experience was incredibly frustrating. ​The employee on duty attempted to twist the terms of the written agreement, telling me that if they gave me a replacement battery, it would carry absolutely no warranty moving forward. Because they refused to honor the clear terms on the spot without stripping my future protection, I was forced to leave, drive to a competitor (Advance Auto Parts), and spend $286.61 out of pocket just to get my vehicle safely back on the road. ​To protect my rights, I formally escalated this entire paper trail up the corporate ladder, eventually reaching out directly to the company President, Dennis Norris. To the corporate office's credit, they immediately recognized the error, bypassed the store's narrative, and issued a full $233.19 refund for the merchandise. ​However, I allowed this business ample opportunity to make the entire situation right. Instead, the staff on duty stonewalled me and corporate decided to pick and choose at their convenience what my loss was. When I requested reasonable reimbursement for their employee's mistake and my forced extra expenses, they flat out responded with "denied." ​If you want a warranty that is honored without a fight, take your business down the street.

    Bap-Geon Import Auto Parts

    Bap-Geon Import Auto Parts

    3.3
    (7 reviews)

    service was excellent. I talked to a salesman named Mike and he answered all my questions gave a…read morecall back when my part was in. years ago I purchased a lot of bmw parts that I couldn't find anywhere else but the dealership. all around great parts store. thanks!

    Good prices and friendly people, but their service stinks. I had three poor experiences with them…read moreback to back. As a business owner, I don't particularly appreciate leaving low reviews, but hopefully, this will give them a nudge to step up their game. Heck, if I go back another day and they deliver minimum service, I'll remove the review. Experience 1: I had my nephew order several parts and was told most would be ready on Saturday, and one would be available on Monday. I arrive on Saturday to pay and pick up parts, and the nice gentleman Sebastian told me he didn't know what I was talking about and would NOT be able to help me without the complete list. He was arrogant and rude. He didn't offer to look it up by name or check for bulk order. I called back 15 minutes later with the list, and somehow he already knew what I was talking about before I gave him the list of parts but couldn't be bothered to look it up while I was there. Sadly, it delayed repairs on my car further. Experience: 2: On Monday, I called to make sure the entire order was available, and after five minutes on hold, Juan hung up. I called back and told them they hung up on me, and Juan said, "we don't hang up on people". Experience 3: I needed another part for my car that was a special order item. He said if I paid for it today, I could get it by Friday. He sent me a payment link, and I IMMEDIATELY submitted the payment. All this took maybe about 15 minutes from the phone call to them forwarding a payment link. Today I call, and I'm told that I missed the order deadline and would have to wait another five days. No one called me to confirm I still wanted the part or even mentioned the issue when they sent the nonrefundable payment link. I recommend using them, and if they have the part, but if not, please go elsewhere. Stuff happens, and maybe my experience is unique.

    O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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