I went in for a warranty replacement for a battery for my Jeep Gladiator. I explained that it was…read morenot starting my Jeep plus it would not take a charge. I had it tested and the indications were that it was a bad battery. In some time. His response was maybe it didn't have a "natural failure ". He also claimed that my vehicle had not run in some time. I told him we had just used it and everything was fine. He said that he had to charge it and test it. He would only offer a "loaner battery " until he charged it for half a day. He implied that I was apparently dishonest. I asked him what I could expect with the warranty for a replacement. He would not tell me. He mentioned some formula based on the charge that it would take. I told him it had 4.3 volts when I bought it in. His multimeter indicated 4.2 volts. In any case, avoid this business for vehicle batteries with questionable business practices and working to not honor their warranty.

Good, friendly, helpful service. I placed an order for a car key online but it wasn't in stock…read more However, they called me, placed an order for the key and it arrived sooner than expected. Came in & they cut and programmed it within 30 minutes. I would recommend for any battery/car key needs!

Came in to get wiper blades for my truck. Mr Eric gave .e excellent customer service, great…read morerecommendations and installed them for me.

Location on East Central Texas in Killeen, Texas. I had battery issues today (single woman over…read more65). The car wouldn't hold a charge. The man who helped me was kindness itself and very nice. He found the battery I needed and installed it free of charge. Within minutes I was back on the road again. Thank you so much!

We brought an iPhone in with a broken screen on a Sunday and I was as fixed in a very timely…read moremanner. My grandson was happy so I am happy. The service was straight and to the point. I would recommend them for your cellphone repairs.

This is the WORST possible place you could take your phone to get fixed. The manager admits all the…read morescreens are cheap unreliable screens even though you pay $180 for it to get fixed , my phone started doing the exact same thing it was doing (whole screen was green with 2 lines through it) literally 5 days after they "fixed" it. Whatever work they do is definitely a temporary fix. 10/10 DO NOT Recommend

March 2024, fast and easy transaction. Darian helped me changed the battery on my car keys and…read moregarage remote control. Thank you!

I have never had such of a wonderful experience at an auto store. Melissa was hands down the best…read morestore associate I have ever encountered. I have had such huge problems with my car and when my battery decided to go out, I felt like this was it with my car. However, Melissa made the purchase and replacing my battery incredibly easy. She certainly needs to be at the top of this auto parts chain to train others on how to make customers feel that no matter what, they will get your problem solved.

Every time I've gone in there the people have been so nice. Always helpful and Teddy to assist in…read moreany way they can. The two ladies in there today were great'. Only go here due to the customer service. Diagnostic checks to wiper blade installations, to parts and all needs are available. I highly recommend this location.

Came to the shop and Tommy was a huge help. Took care of my needs and was attentive all while…read moresaying hi to everybody coming in. It was like he was the mayor of the spot Shout out to you, Tommy. Thank you for all your help with my crazy car.

The folks here are very helpful and knowledgeable. I was looking for something out of the ordinary…read moreand they were very helpful

Worst customer service ever! When one store clearly tells me to take the part to them to conduct an…read moreexchange, they clearly wanted me to go to the original store to "return the parts," and when I told the first store this they we're blown away. They said it was in stock and could of completely did an exchange. Guess they're lazy in doing their job for the customer. Oh well! Won't be returning to this store.

Justin at the Killeen location by sws young dr helped me today and was so amazing assisted me with…read moremy issues and had great energy will def ask for him personal next time

Great place. Near my house. Help my wife install her windshield wipers. Going back for every thing…read moreI need for my car.