Job well done neet service and was done in 1Hour nice mechanic and office very respectful on the…read morephone would use them again *****

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights/Killeen Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!! R.M.

I had my transmission worked on by this company, and I will say that the transmission itself has…read morebeen performing well with no issues since the repair. However, my overall experience was very frustrating and disappointing. After getting my car back, I immediately noticed a new problem that did not exist before: when I turned the car off, the electrical components inside would stay on. At first, I assumed it might be something minor, possibly related to the recent work, like a loose wire. I brought the car back to them for diagnostics, and after about a week of them having it, I ended up paying nearly $600. Despite that, they were unable to identify or fix the issue and instead suggested that I continue spending more money to investigate further. At that point, I decided to take my car home and look into it myself. After reviewing the fuse box diagram, I discovered a fuse installed in a slot where there should not have been one at all. The moment I removed it, the problem was completely resolved--the car shut off normally again. I'm not directly accusing the shop of placing the fuse there, but I know I didn't do it, and the issue only appeared after they worked on my vehicle. While I'm satisfied with the transmission repair itself, I am extremely dissatisfied with the unexplained issue that arose afterward and the $600 I spent without getting a solution. Because of this experience, I cannot recommend this shop.

The ladies at aamco transmission were amazing, our truck needed a new transmission and we were able…read moreto use our warranty that we had purchased without any problems. The company made sure everything was top notch with our vehicle. The front desk women were the best and they are all so sweet including Laurie. If you need any transmission work this is the place to go. Thank you so much ladies your customer service couldn't be better!!! Terry U

Found out about Meli a few years back and was very impressed with her knowledge and enthusiasm…read more Now, anytime I have an automotive issue, she's my go-to gal. Definitely on top of her game.

I have to tell you about this incredible mechanic named Meli. Ladies, if you've ever felt unsure or…read morerushed at a repair shop, you have to try her out. Meli is unbelievably meticulous and passionate about her work. She believes in complete transparency--she'll actually bring you into the bay (with a waiver) to personally show you what's happening with your car. Her pride in her craft is clear in every detail, and she'll go above and beyond to make sure you're taken care of.

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Honestly I would do zero stars if possible, I took my car to the for the AC in 2021. I was advised…read moreto put an entire new system in which I did. Not even 5000 miles on the AC unit and it goes out! I understand the two year warranty was out but not the mileage warranty. makes me ponder what type parts they use that the compressor is out again!! Asking another 1208. to fix it. Save yourself some money and don't use these people for your AC problems!!

Spouse's car was running into some car issues. Looked around and decided to give them a try. The…read moreowner was extremely friendly and was able diagnose it. I almost passed out on the the things that it needed to be replaced. It was only a matter of time before the car would have been on the side of the road.So we decided to swallow the pill and just pay for the most expensive item, which was the struts and shocks. We later realized that the other items were things I could fix myself. I saved closed to $700. Get your tires from Walmart...the tires they attempted to sell to me was no different. I'll go back if needed, but it won't be my first choice though. Nonetheless the service was good.

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well